I do love the family community sometimes I don’t want to hear the science facts if you go to WW you know it is science base, that really makes the meeting section boring and too wordy. Often the scien... See more
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Review summary
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My care team has been great. I’ve received quick responses to my questions. The app can be confusing on the medication side. I completely missed N important chat that ended up delaying getting st... See more
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Meetings have always been what keeps me on or very near the path to getting healthy. I'm fortunate to have in person meetings close by. Ways that WW could improve: Allow those who reached lifetime... See more
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My team Rachel Trosky Clinician, Deborah Hoehn Registered Dietian and Carla S Care coordinator are soooooo helpful and always answer my questions with genuine care. I feel confident with my journey. B... See more
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Company details
Powered by science. Proven by people.
Written by the company
- Weight Watchers is the #1 doctor-recommended weight-loss program.*
- Since 1963, we've empowered millions of members to lose weight^—and we know what works. That’s why we have everything you need to build lasting habits for better health. As the global leader in science-backed weight management, we offer holistic, personalized support to help members reach and sustain their goals. Our proven approach combines expert guidance, compassionate Coaching, sustainable nutrition, a community who gets it, and access to weight-loss medication.** So whether you’re tracking macros, taking a GLP-1, or navigating any life stage from postpartum to perimenopause, you belong at Weight Watchers.
- *Based on a 2023 survey by Cerner Enviza of 500 doctors who recommend weight loss programs to patients.
- ^Based on total WeightWatchers program sign-ups since 2001.
- **Medications require eligibility and prescription. All medical services are provided through our affiliated medical group, WeightWatchers Clinic
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United States
- weightwatchers.com
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4K reviews
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No Longer Successful On Weight Watchers
I succeeded on Weight Watchers and was within reaching goal until the rollout of the multi color plans. Once the Oprah redesign took place and the point calculations changed to penalize sugar, I was not able to make goal, all the foods I could eat with limits and still lose weight were no longer options with the new point calculations. Despite multiple attempts and hundreds of dollars spent on re-enrolling in Weight Watchers since then, I am not successful, my points are gone before lunch, and the ever changing zero point food list is frustrating to only have access on line and spend time I do not have trying to just find foods I can eat. Plan guides, zero point foods and weekly topics need to be available on paper, or easy pdf files to print out.
July 19, 2026
Reply from Weight Watchers
We appreciate your feedback and regret that your experience has not been optimal. We'll look into how to improve our services.
WW app makes everything easier
WW app makes everything easier, questions answered quickly. I feel like I have good resources available.
July 27, 2026
Reply from Weight Watchers
We're so happy to hear that our app makes everything easier for you and that you feel you have good resources available! We appreciate your positive feedback.
The app seems more complicated to use &…
The app seems more complicated to use & we need more live work shop times @ Power location in Mesa Az. How about 10-12:00 on weekends please! Way too early am right now
July 26, 2026
Reply from Weight Watchers
We appreciate your feedback and time. We'll review how we can better support customer health and well-being moving forward.
The coaches are all amazing
The coaches are all amazing. I forgot how much I loved the app.
July 26, 2026
Reply from Weight Watchers
We're so happy to hear you're enjoying the app and that our coaches are making a positive impact! Thank you for your wonderful feedback.
Joyful support
I always come away with new insights.I get validation from likeminded people. All are non judgemental. Our leader is open and prepared. We laugh a lot.
July 25, 2026
Reply from Weight Watchers
We're so happy to hear that you always come away with new insights and feel validated by like-minded people. It's wonderful that you find the environment non-judgmental!
Reply from Weight Watchers
We're happy to hear that your experience with virtual workshops has been great! Thank you for your positive feedback; we appreciate it.
Learning to make better choices in my…
Learning to make better choices in my food group
July 19, 2026
Reply from Weight Watchers
We're glad to hear we are helping you make healthier food choices. We appreciate your positive feedback!
Promptly responsive to my emails
Promptly responsive to my emails. Very supportive and helpful.
July 26, 2026
Reply from Weight Watchers
We're so glad to hear that our team has been responsive, supportive, and helpful. Thank you for sharing your positive feedback with us!
Love WW a wonderful program to help me…
Love WW a wonderful program to help me live a doable lifestyle and keeping my weight off
July 19, 2026
Reply from Weight Watchers
We're so happy to hear that our program has helped you achieve a sustainable lifestyle and maintain your weight. Your positive feedback is truly appreciated!
Great clinicians to deal with!
July 26, 2026
Reply from Weight Watchers
We're so glad to hear you had such a positive experience with our clinicians. Thank you for your wonderful feedback!
I would like to scan or take pics of…
I would like to scan or take pics of food to see the point value. Not have to go into a meal each time.
July 26, 2026
Reply from Weight Watchers
We appreciate your feedback and understand that you'd like a more convenient way to scan or photograph food items to determine their point values. You may find our Food Scanner helpful.
Reply from Weight Watchers
We're so glad to hear you find our subscription beneficial! Your positive feedback truly makes our day.
Lots of useful features
Lots of useful features. When asked on the 'app' if you like or don't like; there's an option to make comments if you 'don't like'; but there could be an option for comments if you 'do like'. would be great to have a section to make notes; ex., if one eats differently one day, would be helpful to be able to note why. would be great to have an option to talk to a coach privately. I have a couple questions related to my experience and prefer to talk in private.
July 19, 2026
Reply from Weight Watchers
We're glad to hear you find the app's features useful! We appreciate your suggestions regarding comment options for positive feedback and the ability to add personal notes about your daily experiences. Your feedback is helpful as we continue to improve our services.
Your AP is so difficult to navigate
Your AP is so difficult to navigate. Beyond frustrating.
July 26, 2026
Reply from Weight Watchers
We are truly sorry to hear that you found our app difficult to navigate. Your experience is important to us, and we are always working to make improvements.
Excellent application and customer…
Excellent application and customer service whenever I need them.
July 19, 2026
Reply from Weight Watchers
We're so happy to hear that you find our application excellent and that our customer service has been there for you whenever you needed assistance. Thank you for your positive feedback!
Points are easy to understand
Points are easy to understand. I'm also appreciative on the in person mtg in my area.
The changes in the app can be challenging.
July 26, 2026
Reply from Weight Watchers
We're so glad to hear you find the points easy to understand and appreciate the in-person meetings! We understand that changes to the app can sometimes be challenging, and we appreciate your feedback.
Value of WW in my life.
The last time I came back to WW was 15 years ago.
I have lost over 50ib and kept it off. I love the program make more aware of what I eat. The new app with the Macro are great plus everything else it offers. I go to the meeting every week in Brighton, MI. They are invaluable my leader Cathy B and Kim are supportive and alway positive. I alway pick up something I can use at the meeting from fellow members.
July 26, 2026
Reply from Weight Watchers
We're so happy to hear about your incredible success and that you've kept the weight off for so long! It's wonderful that our program has made you more aware of your eating habits and that you find the new app and its features helpful. We're especially glad that the weekly meetings and the support from your leaders and fellow members are invaluable to you.
Figuring eating weight watchers way is more than I thought it would be
I tracked my points eating the way I always had. And was shocked ! So on day 4 , I am trying really to stay within points. Am finding meal prep is in my future! I really have to remember no snacking .
July 26, 2026
Reply from Weight Watchers
It's completely understandable to be surprised by initial tracking results. We appreciate you sharing your experience and are glad to hear you're finding strategies like meal prep helpful for staying on track.
Better Customer Care Needed
The program is convenient and I really like the dosing and weight tracking. I don’t like the fact that my Care Coordinator is always out of office and therefore, I always have a different person messaging me and the customer service/care is nonexistent.
July 26, 2026
Reply from Weight Watchers
We appreciate your feedback. We're glad you find the program convenient and value the dosing and weight tracking features. Your comments are important to us as we strive to improve our support.
I’m enjoying the exercise sessions.
I’m enjoying the exercise sessions.
I’m still exploring how to increase protein
July 26, 2026
Reply from Weight Watchers
We're happy to hear you're enjoying the exercise sessions! We understand you're looking for ways to boost your protein intake.
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