Weight Watchers Reviews 

4,170
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 3,837 reviews, reviewers had a great experience with this company. Customers consistently praise the supportive and caring staff, including clinicians, dietitians, and coaches, who provide helpful guidance. Many people find the program effective for weight loss and health maintenance, appreciating its ease of use and practical approach. Reviewers value the app's tracking features, especially for macros like protein and fiber, and the availability of virtual workshops and exercise videos. The community aspect and informative workshops are frequently highlighted as beneficial for support and learning. However, some customers also noted issues with the app's usability, describing it as confusing, inefficient, or time-consuming for daily tracking. A few other people mentioned that recent program changes, particularly the increased focus on GLP-1 medications, felt disheartening or made the process slow and frustrating for them.

What people talk about most

User experience

Customers had ambiguous experiences with the user experience, with many finding the app and program... See more

Staff

Reviewers highlight positive aspects of staff, with many praising the helpfulness and genuine care of... See more

Product

Consumers find the product to be ambiguous, with some expressing satisfaction with the program's... See more

Application

Reviewers mention ambiguous feedback about the app, with some finding it helpful for tracking diet and... See more

Service

Customers consistently note ambiguous experiences with service, with some expressing satisfaction with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I do love the family community sometimes I don’t want to hear the science facts if you go to WW you know it is science base, that really makes the meeting section boring and too wordy. Often the scien... See more

Company replied

Rated 4 out of 5 stars

My care team has been great. I’ve received quick responses to my questions. The app can be confusing on the medication side. I completely missed N important chat that ended up delaying getting st... See more

Company replied

Rated 4 out of 5 stars

Meetings have always been what keeps me on or very near the path to getting healthy. I'm fortunate to have in person meetings close by. Ways that WW could improve: Allow those who reached lifetime... See more

Company replied

Rated 5 out of 5 stars

My team Rachel Trosky Clinician, Deborah Hoehn Registered Dietian and Carla S Care coordinator are soooooo helpful and always answer my questions with genuine care. I feel confident with my journey. B... See more

Company replied


Company details

  1. Beauty & Well-being

About Weight Watchers

Written by the company

Powered by science. Proven by people.

Written by the company

Weight Watchers is the #1 doctor-recommended weight-loss program.*
Since 1963, we've empowered millions of members to lose weight^—and we know what works. That’s why we have everything you need to build lasting habits for better health. As the global leader in science-backed weight management, we offer holistic, personalized support to help members reach and sustain their goals. Our proven approach combines expert guidance, compassionate Coaching, sustainable nutrition, a community who gets it, and access to weight-loss medication.** So whether you’re tracking macros, taking a GLP-1, or navigating any life stage from postpartum to perimenopause, you belong at Weight Watchers.
*Based on a 2023 survey by Cerner Enviza of 500 doctors who recommend weight loss programs to patients.
^Based on total WeightWatchers program sign-ups since 2001.
**Medications require eligibility and prescription. All medical services are provided through our affiliated medical group, WeightWatchers Clinic

Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

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4.0

All reviews

(4,170)

4,005 reviews in the last 12 months

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Rated 5 out of 5 stars

Love the app and the workshops

Love the app and the workshops. Everything is easy to follow and the resources (recipes, restaurant & GLP-1 guides, and workout videos) are great!

July 19, 2026
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Reply from Weight Watchers

We're so happy you love the app and workshops! It's wonderful that you find everything easy to follow and the resources so helpful.

Rated 5 out of 5 stars

So glad!.

It works and so easy using the app.

July 26, 2026
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Reply from Weight Watchers

We're happy to hear that your experience was fast and easy. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Love all the on line options for…

Love all the on line options for wellness, for both physical and mental health, exercise, and strength training.

July 19, 2026
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Reply from Weight Watchers

We're so glad you love all the online options for wellness! It's wonderful to hear that our resources for physical and mental health, exercise, and strength training are appreciated.

Rated 5 out of 5 stars

The WW app is informative with details…

The WW app is informative with details about the foods I eat; my workshop coach, Bobbi is fantastic; and I love the availability and convenience of virtual classes!

July 26, 2026
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Reply from Weight Watchers

We're happy to hear that your experience was fast and easy. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Very helpful team

Very helpful team

July 19, 2026
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Reply from Weight Watchers

We're happy to hear that you have had a great experience. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

It is a very easy program to follow

It is a very easy program to follow. I am especially enjoying the virtual classes. I have recently started using a GLP-1 after being on WW over a year and find virtual classes extremely helpful in answering all if my questions. I have lost 59 lbs.

July 18, 2026
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Reply from Weight Watchers

We're so happy to hear you're enjoying the program and finding the virtual classes extremely helpful, especially with your recent GLP-1 use! Congratulations on your amazing 59 lb weight loss!

Rated 5 out of 5 stars

I love Weight Watchers

I love Weight Watchers. I love the app. I love our coach named Angie. I love the interaction between everybody and our class.

July 26, 2026
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Reply from Weight Watchers

We're so happy to hear how much you love our program and the app! It's wonderful that you enjoy the interaction in your class and appreciate your coach.

Rated 5 out of 5 stars

I feel supported

I feel supported

July 19, 2026
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Reply from Weight Watchers

We're happy to hear that your experience was fast and easy. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

I am amazed at the array services…

I am amazed at the array services offered. I love the availability of workshops all day and evening. The app is life changing.

July 26, 2026
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Reply from Weight Watchers

We're so glad you're amazed by the variety of services and the availability of workshops! It's wonderful to hear that you find the app life-changing.

Rated 5 out of 5 stars

WW works

I have attended two meetings since returning and I connected well with my leader Bonnie, receptionist Carol and the group. The leader and receptionist have been so friendly and helpful. I love the updated app.

July 26, 2026
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Reply from Weight Watchers

We're so happy to hear that you connected well with your leader and the receptionist! It's wonderful that they have been so friendly and helpful, and that you love the updated app.

Rated 4 out of 5 stars

WeightWatchers has been a great fit for…

WeightWatchers has been a great fit for what I need. The team I’m working with has been excellent,responsive, supportive, and always quick to answer any questions I have. They’ve made the process easy and encouraging. I’ve already recommended WeightWatchers to a friend who was looking for the same kind of support, and I’d definitely recommend it to others as well

July 26, 2026
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Reply from Weight Watchers

We're so happy to hear that WeightWatchers has been a great fit for your needs! It's wonderful that our team has been excellent, responsive, and supportive, making the process easy and encouraging for you. We appreciate you recommending us to your friend and others!

Rated 5 out of 5 stars

Win, win

The app makes this all very manageable. I track food and find recipes seamlessly. The workshops provide accountability and pertinent information for healthy choices. The point system makes this program more relatable too. It’s a win, win for me.

July 26, 2026
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Reply from Weight Watchers

We're so happy to hear you find the app makes everything manageable and that you can seamlessly track food and find recipes! It's wonderful that the workshops provide accountability and pertinent information for healthy choices, and that the point system makes the program relatable.

Rated 5 out of 5 stars

Always respond to questions and love…

Always respond to questions and love the large selection of foods available

July 19, 2026
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Reply from Weight Watchers

We're so glad you appreciate our responsiveness and the wide variety of food options we offer. Thank you for your kind words!

Rated 4 out of 5 stars

Great turnaround on messages

Great turnaround on messages. There are not a lot of class opportunities in my time zone. Is it possible to watch recordings of them. Biggest concern is the delay in mediations.

July 21, 2026
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Reply from Weight Watchers

We appreciate your feedback regarding class availability and medication delays. We are actively exploring options for recorded sessions to accommodate different time zones and are working to improve our mediation response times.

Rated 1 out of 5 stars

Not the program I wanted

Not the program I wanted, in under 24 hours I cancelled but they insist I still have to pay them monthly until my year is up. They take forever to message you or get back to about everything

July 26, 2026
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Reply from Weight Watchers

We appreciate your feedback and regret that your experience has not been optimal. We'll look into how to improve our services.

Rated 4 out of 5 stars

It’s a choice

I’ve been Weight Watcher off and on for many many decades. I have lost a tremendous amount of weight with the old Weight Watchers. I kept it off for a long time. I’ve gained weight back, also. I believe dieting is a choice on how you want to live in life. There is no magic potion. It’s a program that gives you guidelines to better understand Nutrition. Ultimately, Weight and how one want to eat in life is up to each individual. It’s a choice we make every day. I enjoy having the app because it keeps me informed and focused on making better choices for myself.

July 26, 2026
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Reply from Weight Watchers

We appreciate you sharing your long-term experience with our program and your perspective on weight management as a personal choice. It's great to hear that our app helps you stay informed and focused on making beneficial choices for yourself.

Rated 3 out of 5 stars

I’m trying to make an appt to get meds-…

I’m trying to make an appt to get meds- it’s been a little tricky but the meetings are great. I like the All In app

July 26, 2026
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Reply from Weight Watchers

We appreciate your feedback! We're glad our meetings and app are helpful. We're working to streamline appointment scheduling.

Rated 5 out of 5 stars

Love the program

Love the program

July 19, 2026
Weight Watchers logo

Reply from Weight Watchers

We're happy to hear that your experience was fast and easy. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars
Weight Watchers logo

Reply from Weight Watchers

We're happy to hear that you have had a great experience. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Like the virtual coaching options

Like the virtual coaching options. Like the in person sessions - like being a part of a community.

July 26, 2026
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Reply from Weight Watchers

We're so glad you appreciate both our virtual coaching options and the in-person sessions! It's wonderful to hear you feel part of a community. Thank you for your positive feedback!

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