I do love the family community sometimes I don’t want to hear the science facts if you go to WW you know it is science base, that really makes the meeting section boring and too wordy. Often the scien... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am new, just working into it. There are many new terms, and a lot of information to look up and absorb, and a fair amount of work to track what you eat every day. But it gives you a lot of options t... See more
Company replied
I still love the points system, and it definitely works when followed. I have found the medication system a little difficult to learn to communicate through, however, it has been more successful than... See more
This program focuses on overall health including sleep and mindset in addition to food, water intake and exercise. It’s truly building healthy habits for life. The exercise videos are wonderful and... See more
Company replied
Company details
Powered by science. Proven by people.
Written by the company
- Weight Watchers is the #1 doctor-recommended weight-loss program.*
- Since 1963, we've empowered millions of members to lose weight^—and we know what works. That’s why we have everything you need to build lasting habits for better health. As the global leader in science-backed weight management, we offer holistic, personalized support to help members reach and sustain their goals. Our proven approach combines expert guidance, compassionate Coaching, sustainable nutrition, a community who gets it, and access to weight-loss medication.** So whether you’re tracking macros, taking a GLP-1, or navigating any life stage from postpartum to perimenopause, you belong at Weight Watchers.
- *Based on a 2023 survey by Cerner Enviza of 500 doctors who recommend weight loss programs to patients.
- ^Based on total WeightWatchers program sign-ups since 2001.
- **Medications require eligibility and prescription. All medical services are provided through our affiliated medical group, WeightWatchers Clinic
Contact info
United States
- weightwatchers.com
4.0
Great
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
One long time WW loyal user’s current review
Since I was last an active WW member, online tools have improved greatly. Tracking is much easier!! Access to experienced coaching support at any time is amazing. Love Teresa R…and support for the over 60 members!
July 15, 2026
Reply from Weight Watchers
We're so happy to hear that you find our online tools and tracking much easier now! It's wonderful that you appreciate the experienced coaching support and the assistance for members over 60.
Went to my meeting it wasn’t there
Went to my meeting it wasn’t there. I go once a month because I’m a lifetime member. They’re having it in a park outside. What’s up with that?
July 19, 2026
Reply from Weight Watchers
We appreciate you sharing your experience. We are actively working to improve communication regarding venue adjustments for our valued lifetime members.
I am new
I am new, just working into it. There are many new terms, and a lot of information to look up and absorb, and a fair amount of work to track what you eat every day. But it gives you a lot of options to satisfy food cravings, especially at night- those relievedly zero-point foods!
July 26, 2026
Reply from Weight Watchers
We understand that starting something new can involve a learning curve with new terms and information. It's great to hear that you're finding many options to satisfy cravings, especially those zero-point foods at night! We appreciate you sharing your experience.
Please please try WW if you need to…
Please please try WW if you need to lose the weight and feel amazing doing it. GO TO WORKSHOPS. It makes the ultimate difference.
July 26, 2026
Reply from Weight Watchers
We're so happy to hear about your positive experience and appreciate you sharing your success with WW and the workshops. Your feedback is truly valued!
Keeping track of my food & weight keeps…
Keeping track of my food & weight keeps me motivated and accountable!
July 19, 2026
Reply from Weight Watchers
We're so glad to hear that tracking your food and weight helps you stay motivated and accountable! Thank you for sharing your positive experience with us.
Reply from Weight Watchers
We're so glad you love WW! We understand missing the studios. We appreciate your feedback.
I have lost 70 lbs and maintained this…
I have lost 70 lbs and maintained this Lifetime goal for 4 years.
July 19, 2026
Reply from Weight Watchers
We are so glad to hear about your incredible achievement and sustained success over the past four years. We appreciate you sharing your inspiring journey with us.
Reply from Weight Watchers
We're happy to hear that your experience with workshops has been great! Thank you for your positive feedback; we appreciate it.
Been on WW for one week after trying to…
Been on WW for one week after trying to loose weight “my own way for 8 months.
This seems lot more structured, and enjoy the support. As of now it worth the monthly fee
July 26, 2026
Reply from Weight Watchers
We're so happy to hear that our structured approach and supportive community are making a positive difference for you! It's wonderful to know you're finding value in your membership.
Reply from Weight Watchers
We're so happy to hear that you find both the app and your meetings to be great! Thank you for sharing your wonderful feedback with us. We truly appreciate it.
Reply from Weight Watchers
We're glad to hear that receiving your medication was easy. We appreciate your feedback.
Reply from Weight Watchers
We are so pleased to hear that your questions were answered in a timely manner. We truly appreciate you taking the time to share your positive feedback!
Redesign the app please
I don't like the new layout of the app. I really think it is too much. I like simplicity when using an app geared to my health. I also wish they would implement Intermittent Fasting in the app.
June 28, 2026
Reply from Weight Watchers
We appreciate your feedback regarding the app's new layout and your desire for a simpler experience. We understand your frustration and will share your suggestion about implementing Intermittent Fasting with our team.
GLP-1 meds are a great food noise…
GLP-1 meds are a great food noise reduction - difficult to manipulate on line. So far I have managed did have to start over once.
July 24, 2026
Reply from Weight Watchers
We appreciate your feedback regarding the GLP-1 medication and the challenges you've faced with the online process. We understand that navigating these systems can be frustrating, and we are always working to improve our user experience.
Helpful & professional medical team
Helpful & professional medical team. Prompt response to messages.
July 17, 2026
Reply from Weight Watchers
We're so happy to hear that our medical team has been helpful and professional, and that you've received prompt responses to your messages. Thank you for your kind words!
Reply from Weight Watchers
We're glad to hear your appointment was productive and helpful. We appreciate your feedback.
Reply from Weight Watchers
We're happy to hear that your experience was fast and easy. Thank you for your positive feedback; we appreciate it.
Very good customer service
Very good customer service. I always get a response from my providers in a timely fashion.
July 24, 2026
Reply from Weight Watchers
We're so glad to hear that you consistently receive timely responses from your providers and experience very good customer service! Thank you for sharing your positive feedback.
I like the way the care team responds…
I like the way the care team responds to my questions in a reasonable amount of time. The recipient are also great, there are diverse options.
July 17, 2026
Reply from Weight Watchers
We're so happy to hear that our care team responds to your questions in a timely manner! It's also great to know you appreciate the diverse options available.
I added the med plan and the meds made…
I added the med plan and the meds made me si k and they would not let me change back to the non med plan... they do not seem willing to do what is best for the people, only their pocket.
July 13, 2026
Reply from Weight Watchers
We appreciate your feedback and regret that your experience has not been optimal. We'll look into how to improve our services.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.