Welfare Academy Reviews 176

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 137 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, friendly demeanor, and clear guidance, which significantly contributes to a positive learning environment. The user experience is frequently highlighted as smooth and stress-free, with many appreciating the well-structured courses and effective teaching methods. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including the quality of the course content and the helpfulness of customer service. However, some customers also noted that the certification process after course completion could be quicker to further enhance the overall experience.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness and support.... See more

User experience

Clients share positive opinions on user experience, highlighting the supportive mentors and staff,... See more

Service

People report positive experiences with service. Customers consistently praise the academy's teaching and... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of training... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I did my NVQ level 3 from welfare academy. I am very thankful to Mr. Jenson, and Ms. Catherine tor their fabulous classes. Mrs. Leema and Ms. Temple for their medication training support. Mr. Fabin, M... See more

Rated 5 out of 5 stars

I am student at welfare academy for past 6 months and I really find it very helpful in achieving my goal in care sector. Specially our mentor Mr. Jenson Thomas, Mrs. Catherine , the clinical supporter... See more

Rated 5 out of 5 stars

I am a student at welfare academy from past 6 months very interactive class.. enjoyed the sessions individual attention given to the students marks the most important part. Really happy that I had ma... See more

Rated 5 out of 5 stars

I am very gratefull to joined welfare academy which gave me a extra ordinary knowledge rrgarding my NVQ level 3 in health and social care. The staffs are very supportive over there. They are looking... See more


Company details

  1. Education Center

Written by the company

Welfare Academy is a registered higher education center working in the UK. We are an NCFE-approved center that provides NVQ/RQF levels 2-5, etc., and also health and social care courses recognised by CQC and skills for Care.


Contact info

4.9

Excellent

TrustScore 5 out of 5

176 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 4 out of 5 stars

Excellent Learning Experience at Welfare Academy

I had a very positive and rewarding experience studying at Welfare Academy, where I successfully completed two courses:
RQF Level 3 Diploma in Adult Care and the CHAP (Care Home Assistant Practitioner) programme.

I would like to specially mention Jenson Thomas for his excellent guidance, leadership, and continuous encouragement throughout my journey. His support played an important role in helping me stay focused and confident until successful completion of both courses.

My sincere appreciation goes to the academic staff, especially Greta Zhekova and Leema Thomas, for their clear explanations, strong subject knowledge, and practical approach to teaching. Their academic support made complex topics easier to understand and apply in real care settings.

I am also very thankful to the supporting staff—Mr. Fabin Francis, Bessymon Shaju, and Leon Renji—for their constant assistance, coordination, and timely support whenever help was needed. Their professionalism and friendliness made the entire learning process smooth and stress-free.

The convocation ceremony was extremely well organised and memorable. It was a proud moment for students and reflected the academy’s respect for learners’ hard work and achievements.

Overall, Welfare Academy offers excellent courses, dedicated staff, and strong student support. I highly recommend Welfare Academy to anyone looking to build a career in health and social care with confidence and quality training.

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Topnotch level of Excellence

The level of excellence and detail is topnotch, from the theoretical to practical classes.
The tutors gave their best, the academic support team as well.
Thank you Welfare Academy for a job well done.

February 23, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

My experience studying for the NVQ…

My experience studying for the NVQ Level 3 Diploma in welfare academy has been both rewarding and career-enhancing. The academy provided a supportive and professional learning environment that focused on developing real, practical skills alongside essential theoretical knowledge.

One of the most valuable aspects of the course was the work-based assessment. Being observed in a real workplace setting helped me build confidence and demonstrate my competence in practical situations. The assessors were approachable, knowledgeable, and provided constructive feedback that helped me improve continuously.

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Support from Welfare Academy from Start to Finish

would like to take this opportunity to share my experience with Welfare Academy and how much their support has meant to me throughout my journey, from the very beginning of my program to successfully achieving my award.

From the start of my course, the team at Welfare Academy made me feel welcomed, supported, and confident. They clearly explained the structure of the program, what was expected of me, and how I could successfully complete each stage. This gave me a strong foundation and helped reduce any worries I had about starting.

Throughout the duration of my studies, the assessors and support staff were always available to guide me. They provided constructive feedback on my work, answered my questions promptly, and ensured I fully understood each unit before moving forward. Their guidance was not only professional but also encouraging, which motivated me to stay focused and committed.

Whenever I faced challenges, they were patient and supportive, helping me improve my knowledge and skills. Their regular check-ins and clear communication made the process smooth and manageable. I truly felt that they cared about my progress and wanted me to succeed.

Thanks to their dedication, structured support, and consistent encouragement, I was able to confidently complete my program and achieve my award. I am proud of what I have accomplished, and I know I could not have done it without their help.

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

I had a very good experience with…

I had a very good experience with Welfare Academy. It is a very good institute for study. The faculty members are very supportive and helpful. They stood with me until I completed my course. I am 100% satisfied with their teaching and support. Highly recommended!

February 21, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I’m proud that I’m a student at Welfare…

I’m proud that I’m a student at Welfare academy, each and every person who are working there they always motivate you and help you to achieve what you’re trying to accomplish. If you joined here you will not regret at any point each and every one are specially trained and thank you Jenson to start such an institution for people like us to thrive.

January 27, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Gratitude

I had a great experience with welfare academy and thank you so much for the Tutors who were supported us throughout the course period .and all the very best all the members of welfare academy.

December 22, 2025
Unprompted review
Welfare Academy logo

Reply from Welfare Academy

Thank you for the review

Advertisement
Rated 5 out of 5 stars

I I had a very good experience with…

I I had a very good experience with Welfare Academic. I completed my NVQ Level 3 there. The teachers and staff were very friendly, supportive, and professional throughout my course. They provided clear guidance and encouragement, which made learning much easier. I highly recommend Welfare Academic to anyone looking to continue their studies or gain professional qualifications.

December 19, 2025
Unprompted review
Welfare Academy logo

Reply from Welfare Academy

Thank you

Rated 5 out of 5 stars

I am very gratefull to joined welfare…

I am very gratefull to joined welfare academy which gave me a extra ordinary knowledge rrgarding my NVQ level 3 in health and social care. The staffs are very supportive over there. They are looking to our micro ptoblems and always ready to help out. It will suggest to join welfare if you want to upgrade your skills.

December 19, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look