Welldoing.org Reviews 213

TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

An update on my previous 5 star review posted earlier below. Our family member, who has been having a hard time lately, has been helped enormously by the amazing life coach and therapist we were match... See more

Company replied

Rated 5 out of 5 stars

Welldoing.org is a good quality directory for therapists and a really valuable place for clients to find therapists. It is lively and keeps up to date with so many current issues for us all. Its appro... See more

Company replied

Rated 1 out of 5 stars

Payment link is not working for referral service which is expensive. No contact number or help links. If they have not interest in properly facilitating their referrals, then how can anyone trust the... See more

Company replied

Rated 1 out of 5 stars

Awful experience. Terrible booking system and a customer service team that just don’t bother getting back to you. With a title “well being” and the purpose of this site they have a hell of a lot of wo... See more

Company replied

Company details

  1. Mental Health Service

Written by the company

Find a therapist online! Our UK directory of therapists has counsellors from all over the country. Get help with anxiety, depression, stress and more.


Contact info

3.5

Average

TrustScore 3.5 out of 5

213 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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3.5

All reviews

(213)

2 reviews in the last 12 months

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Rated 4 out of 5 stars

Very helpful

Very helpful
Just a little too pushy about booking and paying thru welldoing, otherwise very good

February 5, 2019
Unprompted review
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Reply from Welldoing.org

Thank you for the comments Jacqueline, and sorry we were too pushy about our booking system. Our mission is to get everyone the help they need, the way they want it, and with so many clients requesting it, we sometimes get a bit too eager. Glad you are on the site, and found the rest of it useful.
Thank you

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Rated 5 out of 5 stars

Easy to use website.

January 21, 2019
Unprompted review
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Reply from Welldoing.org

Thats great to read Steve and pleased to know you found us easy to use.
If you do encounter any problems along the way, please do drop us a line.
Thanks

Rated 5 out of 5 stars

The most professional online therapy…

The most professional online therapy directory I have used. Excellent!

January 10, 2019
Unprompted review
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Reply from Welldoing.org

Hi Mandy
We really appreciate the kind words and how professional you have found the team. We have lots planned for this year that will make the experience even better for both clients and therapists.
Thanks

Rated 2 out of 5 stars

Hard to make contact

As a therapist I don’t feel I can connect with this site. It seems hard to contact anyone, and feels very impersonal

January 7, 2019
Unprompted review
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Reply from Welldoing.org

Hi Erica
Really sorry to hear this. I am aware we received an email from you over the weekend that the team have been looking at this morning and will respond to you this afternoon. Client contact is normally really smooth through the messaging system so we will get you back and active as quickly as possible.
Thanks for the feedback.

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Rated 5 out of 5 stars

a great resource for finding a therapist

November 28, 2018
Unprompted review
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Reply from Welldoing.org

Hi Daniel
Thanks for the review and really pleased to know you found welldoing.org a great resource. If there is anything you cant find on the site, we are always here to help too.
Thank you

Rated 5 out of 5 stars

Great website

I appreciate how easy the website is to navigate, how personalised to the help I am looking for and that all the therapists are vetted.

November 5, 2018
Unprompted review
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Reply from Welldoing.org

Thanks for the great review John and so pleased you are finding it easy to navigate. If you do find you need any more help, just let us know.

Wishing you every success.

Rated 5 out of 5 stars

Welldoing is excellent

Welldoing is an excellent, personal, responsive referral service, and it's very effective too - I get more referrals via Welldoing than from any other directory I'm listed on.

October 4, 2018
Unprompted review
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Reply from Welldoing.org

HI Peter
Thanks for such a great review and so pleased to hear how effective you are finding the site.
We are now helping more and more people get connected every month.
Thanks for your support of welldoing.org.

Rated 3 out of 5 stars

It helps with the website algorithm

It helps with the website algorithm, but not a huge amount of teferrals

October 2, 2018
Unprompted review
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Reply from Welldoing.org

Hi Ben
Thank you for the review and sorry the referrals are low.
Sometimes we can provide less referrals, but with the matching system we have, they do tend to be better quality. I'm sure there are a few things we can do to help improve the connections for you, so Alice will be in touch shortly.
Thanks

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Rated 4 out of 5 stars

Very responsive

Very responsive, easy to use and accessible

August 4, 2018
Unprompted review
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Reply from Welldoing.org

Thanks for the positive review of welldoing. We have some improvements coming over the next few months that should make it even easier to use.
Thanks

Rated 5 out of 5 stars

Very helpful and professional…

Very helpful and professional organisation, great customer service and fast response

July 25, 2018
Unprompted review
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Reply from Welldoing.org

Hi Mary-Claire, welcome to welldoing.org and thanks for the positive comments, especially about customer service. Its always nice to hear things like this.
Thank you

Rated 5 out of 5 stars

Great service

Great service. Got what i needed.

July 5, 2018
Unprompted review
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Reply from Welldoing.org

Thanks for the review Nick, its good to know you found what you were looking for on welldoing.org.
Thanks

Rated 5 out of 5 stars

Brilliant website for both therapists…

Brilliant website for both therapists and those searching for therapy. Easy to use and friendly. Great service for therapists, enquiries quickly dealt with and a good community. Clients also find it easy to use.

June 5, 2018
Unprompted review
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Reply from Welldoing.org

Hi Sally
Thanks for such a positive review of welldoing. Its great to hear the benefits for both clients and therapists.
Thanks

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Rated 4 out of 5 stars

Very happy with Welldoing.org

I have found Welldoing.org excellent to deal with. The client referrals were of a very good quality, and I had a regular rate of enquiries. The monthly fee felt manageable.

I am a little uncomfortable with the electronic system, as I was very comfortable with the previous set up. I am hoping to 'catch up' but I am feeling a bit 'forced' to hurry up!

May 26, 2018
Unprompted review
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Reply from Welldoing.org

Hi Malvinder, thank you for the review. Its wonderful to know you have been receiving quality contacts through welldoing.org.

Sorry to hear you have been feeling a little uncomfortable with the electronic system. We are finding that a growing number of clients seeking therapy are looking to make contact, book and manage their appointments online, but these are entirely optional functions.

If you would like any help, please do drop me a line.

Rated 5 out of 5 stars

Welldoing = wellbeing

Easy to use website which has a wealth of information regarding therapy for adults and children alike. It includes many posts which help self-develop positive wellbeing. Professional service which helps you find the right therapist for you.

May 21, 2018
Unprompted review
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Reply from Welldoing.org

Thanks Jenna, its lovely to have the professionalism of welldoing.org recognised. Thank you

Rated 5 out of 5 stars

Excellent organsation, highly reccomended!

Having a one-stop shop directory of therapists is by far the easiest way for people to filter the type of therapy needed and select through profiling a therapist.

Having had experience of talking to the management of the organisation and one of the therapists on the welldoing directory I strongly endorse this organisation as professional and compliant towards client duty of care.

I just want to add that there is nothing wrong with seeking therapy and even if like me you are in recovery from a previous trauma it is always good to remain in touch with your therapist to ensure you continue to remain mentally healthy.

May 20, 2018
Unprompted review
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Reply from Welldoing.org

Hi Mel, and wow, what an amazing review, thank you. It is especially nice to read such a wonderful comment about a therapist as it is, after all, the therapists that are really helping people find a better way of living.

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Rated 5 out of 5 stars

Great Layout

Very straight forward, helpful layout and some insightful blog contents put together by the founders.

May 18, 2018
Unprompted review
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Reply from Welldoing.org

Thanks Iain, so pleased to know the content we put out at welldoing.org is delivering insight to the world of mental health.

thanks

Rated 5 out of 5 stars

Welldoing makes life simple at the time…

Welldoing makes life simple at the time you need it most. It can be incredibly daunting trying to source the 'right' therapist for you at the time when frankly your mental wellbeing may be challenged. I have recommended Welldoing to family members, friends and colleagues and all have found it incredibly helpful. I find their articles insightful.

May 17, 2018
Unprompted review
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Reply from Welldoing.org

Julia, thank you for posting such a great review on welldoing.org and so pleased to know you are finding value in our content and articles.

Thank you

Rated 5 out of 5 stars

A great platform for helping clients…

A great platform for helping clients find the right therapist or counsellor.

May 8, 2018
Unprompted review
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Reply from Welldoing.org

Thanks Wendy, its great to read your comment about welldoing.org. Connecting with the right therapist is so important its nice to have it recognised.

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