Products seem great quality but haven’t been installed or used yet. The only reason I gave four stars was there was one item on back order but this wasn’t advised when we placed the order and you can... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Great promotion, easy to use coupon and easy ordering process. Delivery was a bit slow and I wasn't advised of the delay. Once I emailed them to follow up, they sent an email to say it had shipped tha... See more
Wellsons were fabulous. The order was shipped safely and relatively promptly given it was shipped from o/s. There was a warranty issue with the basin, however, after referring to the manufacturer, qui... See more
we bought a kitchen sink tap. the product is beautiful, and i was really happy with both the speed of delivery, communication of Wellsons and the product delivered. would definitely buy again.
Company details
Contact info
Unit B1, 12-21 Mandible Ave , 2015, Alexandria, Australia
- 1300265812
- sales@wellsons.com.au
- wellsons.com.au
4.4
Excellent
491 reviews
Hasn’t replied to negative reviews
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Great product - On time delivery
December 18, 2025
Quick. Simple . Easy. No hassles
The web site made it so easy to find what i was looking for.
Postage was fast.
Customer service is excellent.
They don't price gouge.
I would highly recommend this company.
December 17, 2025
The order took far too long to arrive…
The order took far too long to arrive by post.
December 11, 2025
Worth Giving these guys a go!
Great quality materials at a great price! Will be shopping at Wellsons more often!
November 12, 2025
2 different emails at different times…
2 different emails at different times that both went unanswered until I called customer service and the excuse was that it was sitting in spam … really you don’t check that folder? Frustrating and annoying service - I then get charged a restock fee to return the product after I was left with no reply for 2 weeks about returning it.
November 17, 2025
As advertised and no delay in delivery
As advertised and no delay in delivery
Thanks
November 10, 2025
Simple online choice process and ordering
Easy to navigate website to see the options for small vanities.
Good engagement with the warehouse to enable interstate shipment.
October 27, 2025
I love the Product I chose
I love the Product I chose! But to be honest it took longer than it should have to be delivered.
October 16, 2025
Customer Service-Clear communication
Customer Service-Clear communication. Hassle free return. Well organised delivery. Good value for money.
October 20, 2025
Very fast delivery but returns and…
Very fast delivery but returns and refunds are very costly. Beware
October 16, 2025
When it comes to plumbing supplies
When it comes to plumbing supplies, I found Wellson's offer great value for money, fast delivery and great after sales service. I would definitely recommend and purchase again.
October 15, 2025
Deceptive, dishonest, very poor experience
Deceptive, dishonest, and very poor expeience overall. We ordered a small shower niche (around $70) and paid $50 for shipping on the basis of Wellson's website that it would be dispatched within 1 to 3 business days. The niche was needed urgently. After repeated follow ups with no response, we emailed Wellsons to advise the works had progressed and the product was no longer needed. Then, still with no response, Wellsons dispatched the product more than 2 weeks later. By that the works were already complete without the niche. Followed up with Wellsons again for a refund. Still no response. Would not buy again from Wellsons.
September 30, 2025
Good value!
Good value!
Unfortunately one of the basins was incorrect.
They fixed the problem promptly!!
September 22, 2025
good service
September 25, 2025
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