I guess it's to be expected when you buy products like Herman Miller chairs because they come at a premium, but I genuinely can't fault Wellworking. Price was as good as it's ever going to be, deliver... See more
Company replied
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Online, I booked a 30 minute personal viewing of desk chairs at the Pershore branch. I gave requirements at this time - chair height, lumbar support, mesh back, price range - and when I arrived, the s... See more
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Easy to order, all specifications clarly listed. Delivery was quick and on time. Unfortunately there was an issue with the product which arose a few days after first use; called Wellworking an... See more
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Wonderful seamless process, very good customer service, and great communication. Fats reliable shipping and friendly courier. Totally in love with my new chair. I am convinced there is no better (... See more
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Company details
- Office Furniture Store
- Furniture Store
- Living Room Furniture Store
- Office Equipment Supplier
- Office Supply Store
- Office Supply Wholesaler
Written by the company
Wellworking – helping you work well, wherever work is. Established in 1999, Wellworking is a trusted UK supplier of high-quality commercial office and home office furniture, committed to enhancing comfort, productivity and workplace wellbeing. Our mission is simple: to help people work better, wherever they are. We offer a carefully selected range of office chairs, desks, furniture, designer accessories and storage solutions from leading global designer brands. Always competitively priced, our furniture combines style with function to support your working life, whether you’re furnishing a corporate workspace or setting up a home office. With offices in London, Scotland and the Midlands, we deliver across the UK using our own expert team, ensuring reliable delivery, professional installation, and award-winning customer service every step of the way. As a Certified B Corporation®, Wellworking is dedicated to responsible business practices. Sustainability shapes every part of what we do, from the materials we select to the brands we work with. In line with our values, we created the Re-Lived® range, giving pre-loved, ex-display and factory returned furniture a second life. Our experienced engineers inspect, clean and restore each item to high standards, offering you a more affordable and eco-conscious way to furnish your workspace. All Re-Lived® furniture is in stock and comes with a 2-year warranty, free delivery, and VAT included in the price. Featuring premium pieces from Herman Miller, HAG, Knoll, RH, Muuto, HAY and more, it’s the perfect choice for those who want quality, style, and sustainability in one. We also offer a furniture rental service with short- and long-term options, ideal for flexible or short-term office spaces, staging for offices and homes, remote teams, hybrid working, temporary home offices, or trialling furniture before buying. Our rental range includes office chairs and desks from trusted names such as Herman Miller, all delivered and set up by our in-house team. You’ll have full support for the duration of your rental, making the experience hassle-free from start to finish. For businesses, our commercial projects team provides tailored office furniture solutions, from small office fit-outs to multi-site installations. We work with companies of all sizes to design inspiring, productive workspaces, supported by our team of ergonomic experts who can carry out workplace assessments to improve employee wellbeing. As an Authorised MillerKnoll dealer, we supply iconic pieces from Herman Miller, Knoll, Vitra, HÅG, RH, Muuto, HAY, and CBS, offering timeless design and performance that is built to last. Our commitment to service and quality has earned us a loyal client base and industry accolades, including the prestigious Furniture Provider of the Year award at the Mixology Awards and a 5 star rating from our customers on Reviews.io and Trustpilot.
Outstanding Customer Service
Helping You Work Well
We are committed to making sure all our customers have the best experience when ordering their furniture from Wellworking. Our advisors are available to offer advice on which product is best and help with the ordering process. Our own delivery drivers will deliver across Mainland UK. They can assemble your product, take away the packaging and demonstrate its features before leaving. We want to make sure your chair, desk, accessory or other piece of fumiture enhances your work or home life, as at Wellworking, we are 'Everything about working well'!
Contact info
Unit 7, Western Avenue Business Park, Mansfield Road, W3 0BZ, London, United Kingdom
- 02031100610
- info@wellworking.co.uk
- wellworking.com
4.9
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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5 Star Service
I ordered Herman Miller office chair and it was delivered very fast. Communication of company and the driver was absolutely perfect as well as the service. It was delivered assembled and quality controlled. All the UK providers should do like this company does. 5 star!
April 11, 2022
Reply from Wellworking
We really appreciate your very kind comments about Wellworking and that everything went smoothly for you when purchasing an office chair from us. Thank you for the five star review.
Overall excellent
Great chair, great price and really impressive delivery process. Very happy overall.
April 11, 2022
Reply from Wellworking
It's good to hear that you found Wellworking competitively priced for the chair you chose and that you had a positive experience ordering from us. Thank you for the five star review.
Really pleased
Delivery was on time and as planned Great product. Looks good and comfortable for working.
April 9, 2022
Reply from Wellworking
We're pleased you are now comfortably working and had a good experience ordering from Wellworking. Thank you for rating us five stars.
Excellent from the advice at the first…
Excellent from the advice at the first enquiry, all the way through to superb delivery service. Excellent product that suits just what I needed.
April 9, 2022
Reply from Wellworking
That's great to hear the product is suiting you well and was delivered smoothly. Thank you for the five star rating for Wellworking.
Reply from Wellworking
We're pleased you're happy with the service you received from Wellworking and that you found us competitively priced. Thank you for rating us five stars.
Excellent
This was probably the smoothest online shopping experience, including post-sale support, delivery, etc I’ve ever experienced. Very responsive and supportive staff. Highly recommend Wellworking. Excellent!
April 7, 2022
Reply from Wellworking
Thanks for the lovely review, we really appreciate your kind comments.
Highly recommended for home office needs
Fast reliable and professional retailer for office furniture. Just received an ergonomic chair in 3d that a major retailer couldn’t provide in 8 weeks and substantially cheaper too. Delivery staff very helpful. Highly recommended.
April 7, 2022
Reply from Wellworking
Thanks for the review and we are delighted you were able to get your chair quickly and at a competitve price.
An excellent service for fussy people...
Initially, I contacted Wellworking to purchase a Herman Miller Aeron (size B), which I've had my heart set on for months. The competitive price and promise of a speedy delivery were too good to pass up on, so I took the plunge. I was also swayed by the promise of a full refund "for any reason" in the case I wasn't happy. I wasn't too bothered about the latter however, as I'd watched hundreds of online reviews and was confident it would be the chair for me.
...turns out it wasn't! My short legs were too close to the edge of the non-depth adjustable seat pan, and my shoulder blades kept rubbing against the frame of the non-height adjustable back rest. Turns out the size B's not suitable for me, nor is the A or C.
I then spoke with Richard, the company's 'Ergonomics and Wellbeing Consultant' who was super understanding and happily recommended multiple alternatives – one of those being the RH Logic 400, which I'd already considered whilst researching the Aeron. I agreed a swap and Wellworking drove over the next day to facilitate an exchange. I felt so guilty (it's a GBP1,000+ chair after all!), but they were adamant it was fine and all part of the service.
Then the RH Logic 400 arrived... After the two super friendly delivery drivers had dropped it off, I realised there were was a (very!) small mark on the head rest and barely noticeable dent on the right-hand-side arm rest. I was really happy with the chair itself however, and after contacting Wellworking about it, they agreed to exchange immediately.
The chair that was delivered today was perfect and I just want to thank everyone involved for being so understanding and patient.
If you're looking to buy a brand new ergonomic chair, I'd highly recommend getting in touch with Wellworking. It's the best service I've received from a UK-based company in a very long time...
Oh, and it’s also worth mentioning that all of Wellworking’s new chairs (not ex-demo etc) come with the standard manufacturer warranties i.e.12 years for Herman Millers and 10 years for RH. This Is one of the main reasons I decide to buy new as opposed to refurbished.
April 6, 2022
Unprompted review
Reply from Wellworking
Great to hear you received a good service level and you are happy with your new RH Logic 400 chair. We appreciate you taking the time to write a great review.
Delivered on time by helpful delivery…
Delivered on time by helpful delivery person in good condition.
April 4, 2022
Reply from Wellworking
That's great to hear! Thank you for rating Wellworking five stars.
Great service!
Great service! Kept totally up-to-date throughout the whole process and was even shown the chair ‘controls’ when it was delivered (and delivery was quick!). I highly recommend Wellworking!
April 1, 2022
Reply from Wellworking
Thank you very much for the recommendation for Wellworking. We are pleased to hear your experience of buying a chair from us was a smooth process.
Excellent Company -well designed products.
I only bought a bar stool in the clearance but received the same faultless service as if I had bought an expensive item. Delivery was fast and efficient and the driver was really friendly and helpful. The bar stool is also incredible: an Arper Catifa 46 upholstered in a stunning yellow. It is beautiful; ergonomically designed and totally comfortable.
March 29, 2022
Reply from Wellworking
We are pleased to hear we exceeded your expectations when it came to the Wellworking service and that you love your Arper bar stool. Thank you for taking the time to share about your experience and rate us five stars.
Very helpful and professional- thanks Dave
I ordered an office chair which was due to arrive within 2-3 days. After receiving confirmation of the delivery slot, I realised I wasn't going to be available. I called up Wellworking and spoke with Dave who was extremely helpful and who managed to fast track my delivery. Thank you so much for your help and for being so professional.
March 29, 2022
Unprompted review
Reply from Wellworking
We were glad to be able to help you. Thank you for taking the time to share your positive experience of ordering an office chair from Wellworking and for rating us five stars.
Reply from Wellworking
We're glad to hear you found us competitively priced and that you had a smooth delivery from Wellworking. Thank you for the five star rating.
Excellent communication and delivery
March 28, 2022
Reply from Wellworking
That's great to hear! Thank you for rating Wellworking five stars.
Super fast delivery and great chair at…
Super fast delivery and great chair at a great price.
March 27, 2022
Reply from Wellworking
We're pleased to hear that you found us competitively priced and that you had a smooth delivery of your chair from Wellworking. Thank you for the five star rating.
The Herman Miller chair is beautiful…
The Herman Miller chair is beautiful and the delivery has been great too. Thanks
March 26, 2022
Reply from Wellworking
You're welcome! Thank you for taking the time to rate Wellworking five stars. We're glad you like your Herman Miller chair and that you had a positive experience ordering from us.
Great service
Great service. Speedy delivery. Very pleased with my new Hermann Miller chair. Thank you.
March 26, 2022
Reply from Wellworking
That's great to hear! We're pleased you are getting on great with your Herman Miller chair and that everything went smoothly with your purchase from Wellworking. Thank you for rating us five stars.
Great price with fast delivery.
March 21, 2022
Reply from Wellworking
We're really pleased you found us competitively priced and really appreciate the five star rating for Wellworking.
Great product and fast and excellent…
Great product and fast and excellent friendly service
March 21, 2022
Reply from Wellworking
That's great to hear! Thank you for rating Wellworking five stars.
Highly recommended
Highly recommended.
Very high standard of service and communication with competitive prices. Keep up the good work, Wellworking!
March 21, 2022
Reply from Wellworking
Thank you, we will! We really appreciate you taking the time to share your experience of ordering from Wellworking and are pleased you found us competitively priced.
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