WeLoveMountains Reviews 94

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I was looking around for the jacket that I ordered from WLM for weeks in order to get it to a good price. The jacket was basicaly priced exactly the same on ALL internet sites, it almost felt like so... See more

Rated 4 out of 5 stars

Had a bad experience ordering this board (Burton Clash) from another vendor, to the point where I cancelled the order. Saw it on WeLoveMountains........Ordered it ad had it strapped on and boarding wi... See more

Rated 5 out of 5 stars

Delighted with Arcterix Atom Hoodie. It has an excellent anatomical fit and seems well made. It's currently warmer than the conditions for which this gear is designed but a drive in an open car on a... See more

Rated 4 out of 5 stars

The products were flawless and dispatched quickly. Delivery was arranged through TNT with no other options. The first delivery attempt came quickly, but as TNT only deliver during office hours an... See more

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4.6

Excellent

TrustScore 4.5 out of 5

94 reviews

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Rated 5 out of 5 stars

Great price, fast delivery, perfect!

Ordered a Thomson X2 road stem, cheapest price on google, item was delivered next day in perfect condition. Perfect online transaction, highly recommend this seller.

March 15, 2013
Unprompted review
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Reply from WeLoveMountains

Thank you for your kind words

Rated 4 out of 5 stars

Good price fast delivery

We love mountains are great, but watch out for the expensive postage as it makes their advertised price not dissimilar to other online shops : o

March 13, 2013
Unprompted review
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Reply from WeLoveMountains

Thanks Robert for your kind words, we try to keep our postage competitive but to keep our product prices low we are unable to subsidize these costs.

Rated 1 out of 5 stars

Awful customer service

Ordered a top from them which was not listed as being a woman's top on the site, found it through the search function. Arrived, women's top as mentioned, not what I wanted or expected, they told me it was MY FAULT for ordering the wrong item refused to refund postage back.

Will never do business with them again, not worth the hassle if you ever have a problem, have had similar problems with other companies, nothing but apologies and free of charge returns.

March 11, 2013
Unprompted review
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Rated 5 out of 5 stars

Nice price, great delivery

Researched the shoes, chose the shoes, searched the shoes, found the best price for the shoes, bought the shoes, received the shoes, wore the shoes, happy with the shoes. Will check out WeLoveMountains for the next item of desire!

March 11, 2013
Unprompted review
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Reply from WeLoveMountains

Thanks Alan for your kind words

Rated 4 out of 5 stars

Product a good price - shame about the postage charge!

The product was really good and well priced but the postage was extortionate at £10. I have never been asked to pay this amount of money before for postage on a pair of shoes - would definitely use again but only if the postage charges are dramatically reduced.

March 6, 2013
Unprompted review
Rated 5 out of 5 stars

Rock'n'Rollas

These guys cool. Delivered faster than Concord. Must have.

March 4, 2013
Unprompted review
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Reply from WeLoveMountains

Thank you for your kind words.

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Rated 5 out of 5 stars

spot on

Simple easy website.
Good communication and speedy delivery.
Best price on the net for what I wanted.
What more can I say. Would definitely consider again.

March 4, 2013
Unprompted review
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Reply from WeLoveMountains

Thanks Gavin for your kind words

Rated 5 out of 5 stars

Excellent

Really delivery and items were as described. Hassle and worry free purchase.

March 3, 2013
Unprompted review
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Reply from WeLoveMountains

Thank you for your kind words

Rated 5 out of 5 stars

Excellent service

Really good advice by staff based on my budget and other items i was interested in with regards to snowboards and bindings.

Once i had made my mind up i made a purchased and received excellent communication. The item was delivered within 2 days. Outstanding service and highly recommend to anyone. Also great value for money.

March 3, 2013
Unprompted review
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Reply from WeLoveMountains

Thank you Darius for your kind words

Rated 5 out of 5 stars

Great prices, quality service and speedy delivery

Impressive range of Burton stock for mid season - couldn't find the board I wanted in the size I wanted anywhere else (including the US !). However price was also lower than anywhere else. Great stuff guys.

March 1, 2013
Unprompted review
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Reply from WeLoveMountains

Thank you for your kind words

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Rated 5 out of 5 stars

Good price, quickly despatched

Looked for product.
Selected best price.
Ordered.
They arrived as described on time.
Job done.

February 26, 2013
Unprompted review
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Reply from WeLoveMountains

Thanks Richard for your kind words.

Rated 3 out of 5 stars

Cheapest price on the internet, but expensive postage

I'd previously never heard of Welovemountains so was slightly dubious of the very low price of an Arc'teryx jacket that I had been wanting compared to every other internet sellers. I took the punt and was not disappointed. Fantastic jacket and great service from Welovemountains.

The only downside I found was the cost of postage and packaging with sale items. There seems to be only one cost for everything - £10 standard. I paid the extra £3 for next day delivery - a total of £13. The package arrived in a black postage bag of sorts with a Royal Mail postage mark with a cost of £3.95. The black postage bag would have cost pennies Id suspect, so there is essentially a mark up of about £9 in cost. This mark up actually puts the jacket price closer to those being sold in other outlets, so it doesnt actually make it as low as first thought.

For sale items, I think they should possibly look into P&P costs that are aligned with weight bands rather than just the one standard cost.

February 24, 2013
Unprompted review
Rated 5 out of 5 stars

Great price and fast delivery, job done!

Bought some five tens, great price, half sizes available and arrived within two days.

More than happy and would definitely use again or recommend to others.

February 21, 2013
Unprompted review
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Reply from WeLoveMountains

Thanks Darren for your kind words.

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Rated 5 out of 5 stars

Great service

Recieved the goods within 2 days, very simple and efficient

February 20, 2013
Unprompted review
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Reply from WeLoveMountains

Thank you Sarah for your kind words.

Rated 5 out of 5 stars

Excellent service!

Had the exact board I wanted, turned up well packaged and undamaged within a couple of days, very happy!

February 14, 2013
Unprompted review
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Reply from WeLoveMountains

Thanks Paul for your kind words, hope you are enjoying your new board.

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