While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

3.7

Average

TrustScore 3.5 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

VooVets have been nothing short of…

VooVets have been nothing short of lifesavers for our puppy. After a devastating experience with another vet, where she had surgery to remove two foreign objects and was left with a severe scar and internal damage, we were heartbroken and worried for her future.

When she suddenly began vomiting and collapsing, we rushed her to VooVets emergency out of hours. From the moment we walked in, the care and professionalism were on another level. The team acted quickly, reassured us throughout, and gave her the immediate attention she desperately needed.

She has since undergone surgery at VooVets, and the difference in quality of care has been remarkable. They carefully repaired and tidied her scar, took thorough samples, and most importantly, ensured her safety every step of the way.

Thanks to VooVets, our puppy is finally on the road to recovery. Their expertise, compassion, and genuine dedication have given her a second chance at life. We are forever grateful — and we wouldn’t trust our pets with anyone else.

September 10, 2025
Unprompted review
Advertisement
Rated 2 out of 5 stars

Extremely dissatisfied with the service…

Extremely dissatisfied with the service at the VOO veterinary clinic. Two times, they changed appointment on the day and now they change it without notifying me. This caused inconvenience and wasted my time. I expected more professionalism in such matters.

Hoping for a more efficient and predictable appointment booking system.

We have monthly subscription and We are completely satisfied with the work of the doctors.
However, we cannot be confident that we will receive the scheduled appointment time. The uncertainty in securing the requested time slot remains a concern for us.

March 9, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look