The website was great and the products looked great However details of delivery and tracking was bad. At one point I was told that one part of the purchase had been delivered bit the parcel came thre... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Love my welsh charms dinner set from Welsh Connection. Great quality as always. Personal email from Ceri apologising for a kiln being down and slightly delaying the dispatch. Great service
Company replied
I have a few things from this company, my favourite is my personalised mug with my car on it. Every time I shop there, everybody always goes above and beyond. I’ve noticed that the products always go... See more
Company replied
I have multiple Welsh Connection products. Why? I love working in Wch and see first-hand the care that goes into every product we make. Every Birthday, Mother's Day, and Christmas, I get my Nan and... See more
Company replied
Company details
Information provided by various external sources
Proud to be the home of Cofrodd Ceramics. Welsh Connection provide Welsh themed ceramics and homewares.
Contact info
4.5
Excellent
42 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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5* excellent
Ordered a number of times and the quality and customer service is excellent! Lovely items to gift or to give your own home a touch of Wales. 100 percent recommend
June 1, 2025
Unprompted review
Reply from Welsh Connection
Thank you for taking the time to review.
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Genuinely fantastic
Wonderful to deal with, so helpful and friendly and the products are 1st class! Diolch!
May 3, 2017
Unprompted review
Reply from Welsh Connection
Thank you for taking the time to review.
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