West Midlands Police Reviews 

146
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They would not take any issue with you seriously. They are complete waste of tax payers money and steeped in bueracrecy and red tape. The form to submit complaint is completely nonsensical. I have had... See more

Rated 1 out of 5 stars

Tried to ask for police help to stop a drug dealer exploiting 4 vunreble adults .they did nothing .stetchford police station awfull .front desk awfull .birmingham is a lawless corrupt city .young home... See more

Rated 5 out of 5 stars

I want to share my heartfelt thanks to the police officer who came out to our home today after I reported two separate incidents concerning my child and issues involving their school. I had expl... See more

Rated 1 out of 5 stars

Appalling! I contacted WMP multiple times and they didnt respond so I raised a complaint, that wasnt responded to. I raised a complaint that my complaint wasnt responded to and they havent responded... See more

1.6

Bad

TrustScore 1.5 out of 5

146 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(146)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Today I rang the police as a 15 years…

Today I rang the police as a 15 year old lad got knocked off his bike on the crossing by a car and they were great, thier within 10 mins, had to leave a review of something good about then as all you ever hear is the bad stuff,

Thank you to both police officers who came to the lads rescue 👏 keep up the good work and thank you again xxxxx

June 20, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Assault by a officer

So the police was called to help with a situation with my son and while officers was dealing with my son when I heard them arrest him for suspected criminal damage ( he didn’t break/smash anything ) I went to walk into the room to ask why as he didn’t do what they said a officer who was standing next to me at the time grabbed me by the arm with force, enough force to leave a mark! I wasn’t a threat or being out of line I simply went to walk into my son and boom . This officer had a grin on he’s face and didn’t care I fact he come across as he enjoyed the power ! So if you ask me do I trust or would trust the police with anything then I would answer no!
I am classed as disabled and a victim of domestic violence and to have a officer who suppose to protect us commit this crime as that is what it is because let’s be clear if we did that as a member of the public we would be arrested for assault!

June 8, 2025
Unprompted review
Rated 1 out of 5 stars

go to iopc if you can, not here

iopc state criminal and illegal activity from them multiple times.they had to pass it onto psd.in 2025 i have told psd on email,i think its started again. october 16th 2023.0 star review

October 16, 2024
Unprompted review
Rated 1 out of 5 stars

Incompetent

Incompetent
Over 4 months ago i reported a crime,
The perpetrator is still committing the same crime to date and the police have done nothing. Well the blood will be on there hands when the criminal kills someone.

May 23, 2025
Unprompted review
Rated 1 out of 5 stars

What is the point of reporting a crime…

What is the point of reporting a crime when those that reported the crime in this instance and rta are treated like and spoken to with total distain and looked at as criminals! Ps responding to an rta after 30--40 minutes at 1am is seriously bad!!!! Especially when in on a corner!!!!

May 2, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Called 101 for advice as I am a retail…

Called 101 for advice as I am a retail security officer, I told the dispatcher that the individuals causing crime have left site, 10 mins later police show up telling us that we have wasted there time😂. useless force and the dispatcher can’t even get the situation correct -Warwickshire police train your staff and dispatchers

April 18, 2025
Unprompted review
Rated 1 out of 5 stars

had a speeding fine through yesterday…

had a speeding fine through yesterday for doing 60 on the m/way in 50 zone on the M6 where recollecting where the location of the incident after driving through there again this morning , the signs are so small , it's a crime in itself setting it up as a restricted speed zone. , but it certainly made a couple of things clear to me 1) why the M6 is by far the worst road constantly congested & possibly the worst in uk, possibly in europe, yeah , you take in consideration the HS2work being carried out. but this is an unaffected part & I thought they were meant to be smart motorways but they obviously arent because like everything else in this country the people that are the decision makers & law enforcers are the most Incompetent & useless twxts breathing, they're patting themselves on the back because of this big contract theyve just won with universal studios & just like I've just said with the morons who are meant to lead & enforce , let's see how long it is before Universal pull the plug because it will soon dawn on them that building a massive fun amusement Park in the UK, is about as relevant as putting a fair ground on a cemetery, the UK is 1 big dud dead fish that is run by like minded ",people "take your 10 mph over the speed limit , and shove it up your butt holes

April 1, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely useless

Absolutely useless. I honestly don’t understand why we even have a police force anymore. Don’t matter what the crime is they simple don’t want to know. Yet they report crime is down well that’s probably because people have given up reporting it as nothing is ever done

April 7, 2025
Unprompted review
Rated 1 out of 5 stars

The police are only there to protect…

The police are only there to protect businesses. I have literally had someone set fire to my property and the police have purposely messed up the footage they submitted to cos so as not to investigate. I did the investigation myself and got more cctv. They are refusing to collect the footage !! They are even ignoring the cps requests to collect t the footage ! It was a pc Oswin that we was unlucky enough to have felt with. Useless to the point of criminality. She has outright lied to us at every turn and now ignores our calls. To be clear. I have the footage of the Arson and know fully who it was. He’s been doing these kind of acts all his life and has previous for similar crimes. They do not want to know. They are refusing to send the footage to the cps that have requested it 3 times ivwr the past year. My advice would be don’t even call the police. They don’t want to know. I also complained to a Phil Dolby that I was told managed them. He also is ignoring our emails. It’s unbelievable. Criminals are not paid to commit crimes. These lot are paid though via our tax’s and still they act on this low level. Just look at the reviews left for West Midlands police. It’s unreal

April 1, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Police doesn’t want to help

The staff who answered my phone calls had no knowledge of what to do, and the force has been useless to me, at least.

I reported a crime in which an Uber passenger damaged my car in April 2022, yet strangely, the police couldn’t locate the person—even though they paid Uber using their bank details.

I also reported another incident where a car hit my parked vehicle and failed to stop on 20/02/2025. However, I haven’t heard from the police force since. I’ve called multiple times, but there has been no response.

February 20, 2025
Unprompted review
Rated 1 out of 5 stars

POLICE WOULDNT HELP THEN I NEARLY DIED

Someone attempted to steal my motorcycle, i called the police for help who refused to help me and advised me to relocate it. A short time later i was moving it and got driven into by a stolen Ford destroying my motorcycle and the car.

The attackers had knifes and shotgun ammunition I had to run away for my life with significant injuries.

I raised a complaint in sept 2024 that has been ignored and a further complaint in Jan. I even requested my personal data. all ignored.

The police even fail to call me back or contact me as promised.

My current case worker passed my case over in september noting theres a more appropriate team to look at it with more relevant training.....its now back with him.....as quoted by the police 'it's just politics'.

Thanks West Midlands Police (Not)

July 10, 2024
Unprompted review
Rated 1 out of 5 stars

West midlands police the worst force in…

West midlands police the worst force in the uk by far.. there rascist , prejudice and very classiest. They get away with everything , they have made people have fake relationships with me , I met a man ,called himself Mark, he works for the NHS apparently, so why did I see him when covid was on and I had my mask on scan his card in to Bilston street police station ? A man Jeremy was chatting me up , Jeremy, huh ,?? Express and star reporter .... who runs the media the police..there up each other's behind.. for years they taunted my brother, my brother kevin Mitchell would say Tracy there setting me up I need to get away they want me put away , they'd come beat him , wind up his brain to try and induce his mental health, they took his son off his chest sleeping put him in care changed his last name. Just ro hurt my brother.. the culture hasn't changed this is the sake behaviour there trying to do toward me. They beat up mu mom Jennifer cooper , justice for jenny cooper , my mom got them put in the voice newspaper and sued them my lord they won't stop off our case. They have set up a hate campaigh in the parkfields area so it's do anything to them we don't give a crap and this is what they've told people that have spoken back to us. I've had to hire a private investigator to see why this trouble maker family was on witness protection from Nottingham, I've had to go imran khan solicitors yesterday , stephen lawrences solicitor, I went to the ministry of justice, the home office, the supreme court , the only one I missed out was the high court ,which I'll be attending this week to put in my own injunctions so these demons leave me alone that the police have appointed to me and myfamily..my daughter 3 Yr old the police set this woman up to attack us on dudley street in wolverhampton launch an attack on my family , dislocated my thumb, they make our life a living he'll, the brother came to my home with zombie knife , drugs quad bikers who run the trade the police officers mates..they taunt us video us , put me on snap chat I'm a pro video do punters show up. He filmed my kids in my window, December they came to attack my disabled son with knives for the officer to say case close end of I dint want to hear it again. I've had to pull my kids out of school from December, Mrs durnel the woman at the school st edmunds colluded with social services and police so f what happened to liam.. Liam don't matter. Police when I go to number 10 swarm my home taurment me and my kids alarm and distress they ought to be done for disturbing the peace. They've done alot of meetings behind my back for over 20 hrs colluding , it slipped there's a meeting next week at the graisely family hub next week Monday at 1pm. I invite who ever wants to come , it's about us so I'll be turning up with a solicitor too and anti rascist organisers.. I'm putting in private prosecutions on all of them , it's a breach what there doing and goes against our human rights God is good ..when my daughters dance got pulled down at lanesfield primary school police come to arrest me 3 boys in the toilet she was only 4 then them and the council ganged up.. police officers came to attack me on birmingham new Rd then swarmed my home later..bunch of pervs.. I've been told to keep away from everyone that messes with me. ??? Shawn fraiser the rude boys father rang my sister making threats police don't do s, the police even have the video of the boy threatening me with his dad he was only vex as 7 of them come to attack my boy but my God not on my watch police won't protect us but I will . The police can't wait for me to turn into a prostitute and an addict , they try and get your weak point you kids , in jesus name I pray it all back onto them and there family's psalms 100. 2018 when a police officer beat me heavily pregnant I was the abuse and the corruption and the ignorance of my complaints was falling on ignorant ears , they were all in it david jamesison chief supt beared who now works at Solihull a disgrace he's not even a man not even a boy . He told lies and let my nan flea her home , he went into my cousins school and kidnapped him and took him in care for 8 weeks , put mental health people on me , harassed my cousin Ellen, taunted my uncle , put the wind up mother , raided my moms numerous times for that year , social services harassing my home , it was a disgrace. Today my grandad told me someone's coming to his home on Thursday i said who grandad..?? So I think I know who a 90 year old man with his own property , it's not rocket science these dirty local authorities want people's money take them in care kill them off in the home before that sell the house and pocket people's money..over my dead body..they tried this with mother ..my cousin mia farquison was placed in birmingham , she's 16 now , she's been sexually abused. Videos have gone viral , social services know and don't do nothing ! But they got strength for us !

February 26, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Ive had a incident with west midlands…

Ive had a incident with west midlands police,on ALL occosions i was made feel like a victim, and the robberies got away,the police promoting crime,i was pickpocked on hagley road and my car got stolen the year before, they sent car to the compund and cost 300 pounds with jacksons recovery,it was less 2 miles i will say, but could returned it but NO! Them got no brains and you will have to do your own investigation lol

May 14, 2024
Unprompted review
Rated 1 out of 5 stars

They Just Don't Care!

My sister called 999 after 4 members of the travelling community turned up at 7am demanding extortionate amounts of money for shoddy roofing work, I had to go and face their threats and intimidation while waiting for the police to arrive. Two days later the only input from West Midlands Police is the survey they sent to rate their service, what service! This police force is not fit for purpose, whoever is running the show needs to resign or better still to be sacked as they clearly know nothing about fighting crime and protecting the community they serve.

February 5, 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful

Dreadful. Various police officers mishandled my son, when he had variable bouts of mental health crisis- they’re in bed with the local authority. Interference in family life (they should oversee the law ref article 8: right to family life without interference). We have had them sat outside our home, calling and insistent they had received a call for disorder (untruthful), interference day to day events. Their is a handle of decent professionals at WMP - a few let them down.

December 2, 2024
Unprompted review
Rated 1 out of 5 stars

Would be a zero but you can't funny…

Would be a zero but you can't funny enought DONT TRUST THESE BECAUSE THEY ARE JUST BULLIES AND WILL MAKE YOU LOOSE EVERYTHING THATNMEANS SOMETHING TO YOU THEY DONT TAKE NO FOR A ANSWER THEY BULLY YOU THEY INTIMIDATE YOU THEY ENT THEIR TO HELP YOU AND WHEN YOU WANNA PROVE IT THEY DONT DO NOTHING BUT SAY THEY WILL LOOK INTO IT THEY KNOW THEIR OFFICERS ARE CORRUPT AND BULLIES AND VILE THATS WHY AND MAKE EVERYONE ELSE OUT TO BE IN THE WRONG WHEN IT IS THEM DONT TRUST THEMM !!!!!!!!!!!!!!!!!

January 15, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

I have immense praise for Oldbury…

I have immense praise for Oldbury Custody Suite and two young Perry Barr Police Officers. The Staff were considerate, kind and understanding, especially the two young Officers from Perry Barr Station, also the Custody Nurse that evening and the female Sargent from Oldbury. They were totally knowledgeable and immediately picked up on the Safe Guarding issues involved. They made sure we had drinks and were offered food. I feel that they went above and beyond in there duty. I have the upmost respect for there professional response and understanding they demonstrated that day/night. It made me realise that there role of Police Officers is much more in-depth than what we the public can begin to realise ie; understanding Autism and Mental Wellness etc. These Officers do such a vital and important role and one which I feel the public are totally unaware of. Sincere thanks to you that day/evening.

December 1, 2024
Unprompted review
Rated 1 out of 5 stars

The police only help stated people

The police only help stated people, poor people ain't got a chance I'm sorry.
The police are rapists, vile pedos, thugs their own officer's are saying this. lol
Go check out channel 4 police racism within the police force, so imagine the average civilian ain't got no chance....
Not one police that I can say are here to help, remember that one apple rots the rest.
Rotten to the core the police are especially with poor people I seen it that's why I'm saying it, I class myself poor in relation to understanding the police.
Rather trust a hungry lion than Englishman police officer, it's just the way they present themselves, you will be threatened by the Englishman police officer.

November 3, 2024
Unprompted review
Rated 1 out of 5 stars

The police won't do their job

We spoke to 101 about our neighbour sending us threatening messages and threats of sexual assult to me and threats of death to Me and my husband. We gave our statements already we were told an officer is investigating it and reading through all messages of proof. We call up a week later for update told same thing officers are investigating. Its been nearly a month now and finally a officer is involved. She said she's meeting us today she lied and never turned up. We called 101 asking what's going on they said they will call back to update. Its 3.50pm now no updated phone call. We called up 101 again just now no answer I have a feeling they see our number but told to ignore us when we phone. We are victims and because of my neighbours threats my anxiety is high and I've had to cancel my health appointments as I'm scared to go out!!! We got the council involved and our friends are involved but the West midlands police here in birmingham are not taking these threats seriously!!! It's making me really annoyed. They are just waiting for either me or my husband to get stabbed THEN they will do something about it. We are 2 vulnerable adults I am physically disabled my husband is my carer We both have anxiety and depression too and have told the police this but still they don't do anything about it. We are not happy at all. I will change my review once they have dealt with this problem with our neighbour

December 9, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look