West Heath Motors Ltd Reviews 4

TrustScore 4 out of 5

3.9

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Company details

  1. Motor Vehicle Dealer
  2. Car Finance and Loan Company
  3. Used Car Dealer

Written by the company

'Proud and passionate in helping our customers obtain genuine reliable used cars that represent great value for money, since 1960.'


Contact info

3.9

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Fantastic

The service and care and attention to detail was exceptional. Car was well prepared in all aspects .

September 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Recommendation to use West Heath Motors

My step father Billy, needed to purchase a second hand car. The responsibility was on me to find a car within budget. My number 1 priority was to deal with a reliable garage so I had no hesitation in visiting West Heath Motors who I have known have been there for many years and a family business. I found a suitable car so took Billy last Saturday, delighted with the car we made the purchase. The car required a few little jobs and would be ready this week. I received a call today to say the vehicle is ready so Billy and I went to collect. The car looked great and Billy drove away delighted to be back on the road and mobile. My experience from start to finish with the garage has been great and I can not thank them enough for ensuring the purchase was smooth. I appreciate the help, support, advise and communication throughout. You have given us excellent service and gone above and beyond to which I’m extremely grateful. I would highly recommending this garage.
Thank you
Mandy

February 12, 2025
Unprompted review
West Heath Motors Ltd logo

Reply from West Heath Motors Ltd

Thank you so much for your exceptionally kind words Mandy. I must say it’s been a pleasure to have met you and your step dad. i’m pleased aLeo to have met your expectations and if you require further assistance please don’t hesitate to let us know. Best wishes, Phil & Dave - TeamWHM

Rated 1 out of 5 stars

AVOID for repairs / service at all…

AVOID for repairs / service at all costs!

£130 for a simple diagnostic and quoting £680 to fit a starter motor when I even told them that was what needed doing as the AA had run a diagnostic.

Every other company I called quoted £350-£400 for the same job. AVOID!!!

February 1, 2024
Unprompted review
West Heath Motors Ltd logo

Reply from West Heath Motors Ltd

INCORRECT COMPANY - You're review is NOT for West Heath Motors on Redditch Rd. Please note West Heath Motors does not own a workshop and has contracted out all work for over 20 years, and therefore we cannot and do not quote on vehicle repairs. Please repost this review in the correct location - possibly Google. Kind regards, TeamWHM

Rated 5 out of 5 stars

Brilliant Service

Brilliant Service
We have just purchased a used car from West Heath Motors, in all the experience was the best I have ever received from a motor dealer. Oli, sold us the car, there was no pressure and no rush with the test drive. He also managed to rearrange the delivery date a couple of days early for us, there was no fuss. We thoroughly recommend WHM.

January 14, 2023
Unprompted review

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