Westlab Mindful Epsom Bath Salts with CBD Oil, was so excited to use this but after 1 use, my bath tub was left stained with brown sticky bits everywhere and still havnt managed to scrub it all off. I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After doing a 10k run I had some muscle pains so I tried the RECOVER bath salts wow what a difference it made, it eased my pains, got a full night’s sleep and felt refreshed the next day, I will now... See more
Company replied
One of the three bottles must have had a loose sellotape closure so that some liquid escaped during the posting which luckily didn't mark the other two bottles. I do think that the type of sellotape c... See more
Company replied
As always Westlab kept me informed of delivery. Unfortunately DPD, who delivered, totally messed up. They delivered 5 doors away, a parcel weighing 15kg, that neither my neighbour or I was able to car... See more
Company replied
Company details
Written by the company
Our mission is to make premium quality, natural mineral products, accessible to all for everyday life. Always Vegan & Cruelty-Free, our multi-award winning range of Bath Salts & Shower Gels, are designed to enhance your daily wellbeing. All our mineral salts are responsibly sourced and of the highest grade. They undergo thorough independent testing and analysis to ensure they meet our strict purity and natural credentials.
Contact info
United Kingdom
- westlabsalts.co.uk
3.0
Average
79 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Westlab Salts
Hi Andrea, thank you so much for submitting your 5* review. Customer satisfaction is really important to us, we're glad to hear such positive feedback from you! Thanks, Team Westlab
Advertisement
Items arrived really quickly
Items arrived really quickly. I love the salts and magnesium flakes. I've been using them for years.
February 23, 2023
Reply from Westlab Salts
Hi Fiona, thank you so much for submitting your 5* review. Customer satisfaction is really important to us, we're glad to hear such positive feedback from you! Thanks, Team Westlab
Grateful that they sell bulk and…
Grateful that they sell bulk and reasonably priced.
January 19, 2023
Unprompted review
Reply from Westlab Salts
Hi Kim, we're so pleased to hear you are a fan of our bulk products! Thank you fro submitting your 5* review, customer satisfaction is really important to us. We're so glad to hear such positive feedback and look forward to you trying some new products from us soon too! Thanks, Team Westlab
My product was returned to the sender.
January 6, 2023
Reply from Westlab Salts
Hi Annalise, we're really sorry to hear there was an issue with your order. Unfortunately, due to ongoing Royal Mail strikes, we've experienced some issues over the festive period. We're really sorry your order was impacted, if you have any questions please feel free to reach out to our Customer Service team. We would love to resolve this for you. Thanks, Team Westlab.
Impressive product and service
Good selection of great products and excellent speed of service and delivery. What more can you ask for?!
December 29, 2022
Reply from Westlab Salts
Hi Jean, wow! Thank you so much for submitting your 5* review. Customer satisfaction is really important to us, we're glad to hear such positive feedback from you! Thanks, Team Westlab
Advertisement
First purchase
I bought a 5kg tub of magnesium flakes for adding to the bath. They arrived quickly and in good condition. They dissolve quickly so there’s no grit in the bath and they make it very soothing for aching joints and muscles. It’s much more economical than buying 1 kilo bags in the shops. I will try other products from this company.
December 31, 2022
Reply from Westlab Salts
Hi Liz, we're so pleased to hear you love our Magnesium Flakes - just as much as we do! Thank you so much for submitting your 5* review. Customer satisfaction is really important to us, we're glad to hear such positive feedback and look forward to you trying some new products from us! Thanks, Team Westlab
Reply from Westlab Salts
Hi Deborah, thank you so much for your 5* review, we're so pleased to hear you are happy with your products & our service. Thanks, Team Westlab
Love Westlab salts especially as I’m a…
Love Westlab salts especially as I’m a runner!
December 1, 2022
Reply from Westlab Salts
Hi Emma, thanks so much for your 5* review - we're so pleased you love our Bath Salts just as much as we do! Thanks,
Team Westlab
Very happy with this product
I have received my bath salts. Very happy with my plastic tub. Much easier to store. Also had an extra bonus of salts inside . Well done west lab. Good price will use them again 😀
November 22, 2022
Reply from Westlab Salts
Hi Pauline, we love receiving customer feedback! Unfortunately, due to ongoing Royal Mail strikes, some orders have been impacted, sorry this has happened to yours! If you have any questions please feel free to reach out to our Customer Service team. Thanks, Team Westlab.
Advertisement
I love these natural products
Easy to order and track, love these natural products they help me to relax in the evening after a busy day. I love these products that much I bought 2 bundles for Christmas presents to myself. Thank you 🙏
November 24, 2022
Reply from Westlab Salts
Hi Helen, we're so pleased to hear you love our Bath Salts - just as much as we do! Thank you so much for submitting your 5* review. Customer satisfaction is really important to us, we're glad to hear such positive feedback from you! Thanks, Team Westlab
Reply from Westlab Salts
Thank you so much for your 5* review. We love hearing from our customers, especially those who love our products just as much as we do! Happy bathing, Team Westlab
I just love these salts
I just love these salts. I use the Himalayan salts as I have sensitive skin and my son uses Epsom as he is a marathon runner and they are great for muscle aches!
November 8, 2022
Reply from Westlab Salts
Hi Gill, we're so pleased to hear you love our Bath Salts - just as much as we do! Thank you so much for submitting your 5* review. Customer satisfaction is really important to us, we're glad to hear your family are fans too! Thanks, Team Westlab
Reply from Westlab Salts
Thank you so much for your 5* review Katie. We love hearing from our customers, especially those who love our products just as much as we do! Happy bathing, Team Westlab
Advertisement
Reply from Westlab Salts
Hello David, thank you so much for submitting your 5* review. Customer satisfaction is really important to us, we're glad you are pleased with our product & service. Thanks, Team Westlab
25kg of Westlab Epsom salts
I ordered 25kg of Epsom salts from the Westlab website which was easy to use. They came within a couple of days , packaged in 5 bags of 5kg , which made them easy to carry and store . Great company and I’m extremely happy with the product and service. Thankyou so much x
October 28, 2022
Reply from Westlab Salts
Thank you so much for your 5* review Michelle. We love hearing from our customers, especially those who love our products just as much as we do! Happy bathing, Team Westlab
Reply from Westlab Salts
Hello Sara, thank you so much for submitting your 5* review. Customer satisfaction is really important to us, we're glad you are pleased with our products & delivery. Happy bathing! Thanks, Team Westlab
Refreshing Salts direct from West Lab
I wanted to try out Magnesium Flakes and really liked them and also the sleep support Epsom Salts. They both created a lovely Bath experience. Also the Epsom Salt revitalising shower and Bath gel is really refreshing too.
October 4, 2022
Reply from Westlab Salts
Hello, thank you so much for submitting your review. Customer satisfaction is really important to us, we're glad you are pleased with our salts & gels. Happy bathing! Thanks, Team Westlab
Advertisement
Value for money service is great
September 20, 2022
Reply from Westlab Salts
Hello Masood, thank you so much for submitting your 5* review. Customer satisfaction is really important to us, we're glad you are pleased with our product & service. Thanks, Team Westlab
Reply from Westlab Salts
Hello Steve, thank you so much for submitting your 5* review. Customer satisfaction is really important to us, we're glad you are pleased with our product & delivery. Thanks, Team Westlab
Bath salts very excellent
Bath salts very excellent according to my wife - no problems - all groovy - Thanks
September 20, 2022
Reply from Westlab Salts
Hello, thank you for taking the time to leave your 5* review, we're so pleased your wife loves our product! Thanks, Team Westlab
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.