I would have given 5 stars but…
I would have given 5 stars but for the fact that the work wasn't completed within the 3 week timeframe they had agreed. In their defense, this was because the blind for the conservatory lantern recess was manufactured to the wrong size - not their fault. However, when I telephone to check when they would be coming to fit, I was advised that they had received delivery of the blinds and were just checking everything was okay. This check clearly didn't involve ensuring the size ordered was the size delivered. Perhaps a learning point for them to be aware of. Having to have this blind re-ordered subsequently delayed the fitting by a further 2 weeks. Given that we chose to use Westminster because of the original 3 week turnaround, this was very disappointing. Whilst the fitter apologised for this, there was no apology directly from the manager. On the upside, the price was competitive, and I pleased with the blinds and the fitting.


