Westmore Beauty Reviews 

923
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 824 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the body makeup items are very simple to use and provide a truly wonderful, silky texture. People genuinely appreciate how effectively these items conceal various skin imperfections while maintaining a natural, healthy glow. However, some customers also noted frustrating challenges with receiving incorrect shades or struggling to find an accurate color match online. Additionally, several people experienced annoying problems regarding product transfer onto clothing, fabric stains, and unexpected subscription charges. Others frequently mentioned delivery delays or unexpected difficulties when trying to process product returns through customer support.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. While many reviewers praise the beautiful... See more

Order

People report ambiguous experiences with order processes, as opinions on transactions are divided. Many... See more

Quality

Reviewers express mixed opinions regarding quality, highlighting both impressive coverage and frustrating... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery_service, as customer experiences are widely split regarding... See more

Customer service

Customers had ambiguous experiences with customer service, reflecting a mix of satisfaction and strong... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I should have been able to apply a $10.00 savings voucher I earned from my first purchase to this purchase but the system didn't allow me to apply that plus the 15% discount. I prefer being able to to... See more

Company replied

Rated 3 out of 5 stars

The Body Coverage Protector, did make my skin look great….however…. it left terrible stains on my white tennis skirt and white sheets. I followed all of the directions….applied, waited 10 minutes befo... See more

Company replied

Rated 4 out of 5 stars

This definitely lasted throughout the day! No other makeup that I have tried has ever worked like this one! I sweat alot and have oily skin. Woth other foundations, within a couple hours my face start... See more

Rated 4 out of 5 stars

I have only used the product one time as I just got it but I really like the coverage and feels silky soft. It doesn’t seem as though it gets on clothes and I applied as directed but added a slight bi... See more


Company details

  1. #53 of 62 best companies in Cosmetics Store
  2. #76 of 82 best companies in Beauty Product Supplier
  3. #31 of 39 best companies in Beauty Supply Store
  4. #29 of 33 best companies in Cosmetics Industry

Written by the company

Look flawless in minutes with Westmore Beauty's revolutionary line of cosmetics that lift, firm, smooth and enhance your natural beauty.


Contact info

3.3

Average

TrustScore 3.5 out of 5

923 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 1 month

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3.3

All reviews

(923)

855 reviews in the last 12 months

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Rated 1 out of 5 stars
Westmore Beauty logo

Reply from Westmore Beauty

We're sorry for the delay, Elizabeth. We understand how frustrating shipping issues can be and appreciate your patience. Please note that our standard delivery timeframe is typically 7–10 business days, excluding weekends and holidays. Our Customer Care team would be happy to look into the status of your order and assist further. Kindly contact us at 1-888-352-0722, available 7:00 AM to 10:00 PM daily, so we can help you directly.

Rated 1 out of 5 stars

Wrong product

Error in my order that the operator wouldn’t/couldn’t fix. Even though I called within minutes of placing my order.

August 4, 2026
Westmore Beauty logo

Reply from Westmore Beauty

Thank you for sharing your feedback, Amy. We’re sorry that your experience was not as smooth as it should have been. We understand the importance of handling orders correctly and addressing concerns promptly. We’d love the opportunity to learn more about your experience and make this right. Kindly contact us at 1-888-352-0722, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.

Rated 1 out of 5 stars
Westmore Beauty logo

Reply from Westmore Beauty

Thank you for sharing your feedback, Francine. We're sorry to learn that your interaction did not meet the level of care we strive to provide. Your experience is important to us, and we're committed to improving our service and doing better moving forward. If you'd like further assistance, please reach out to our Customer Care team at 1-888-352-0722, so we can better understand your concerns and work toward a resolution.

Rated 1 out of 5 stars

You keep charging me for more product…

You keep charging me for more product and i can’t return it!!! Scam.

June 28, 2026
Westmore Beauty logo

Reply from Westmore Beauty

We're sorry to hear about your experience, Christina. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. Our Customer Care team would be happy to help explain billing details and assist you further. Kindly contact us at 1-888-352-0722, available 7:00 AM to 10:00 PM daily, so we can assist you directly.

Rated 5 out of 5 stars

The Vvery Best!!!!!

The Vvery Best!!!!!p fabulous cooking yummy beautiful pieces that I got to order from my trip expensive thought I was getting a half off deal but doesn’t look like it!!!!!!! Yummy dinner!!!!! Thank you baby you’re the best❤️❤️

August 1, 2026
Rated 5 out of 5 stars

This company has gone far beyond what i…

This company has gone far beyond what i expected! Customer service was A+
The product itself is something new I tried and So far I’m loving it. I want to order a new color for the summer but I’m broke right now so that has to wait. 😥
My advice is if your looking just buy and fall in love with this stuff like I did.

August 3, 2026
Rated 1 out of 5 stars

I am a professional businesswoman and…

I am a professional businesswoman and have been purchasing you coverup for 6 months. I ordered an other one in early July and got a bill this weekend for more of product that I did not order! Furthermore find out I am on monthly auto ship which I never ever authorized!!! That sneaky tactic has turned me of about this business. I called to get a refund today and I won't be ordering anymore product if you continues to stick me on auto ship!!!! That was absurd!
Sincerely,

Dr Rachelle Roeder

August 2, 2026
Westmore Beauty logo

Reply from Westmore Beauty

We're sorry to hear about your experience and concerns regarding Westmore Beauty subscription details, shipments, and billing, Rachelle. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. If you still need assistance with your account, please contact our Customer Care team at 1-888-352-0722. We're available daily from 7:00 AM to 10:00 PM ET and would be happy to assist you directly.

Rated 5 out of 5 stars

I didn’t receive my first order even…

I didn’t receive my first order even though it showed delivered through the shipping company. After contacting them and getting no resolution, I contacted your customer service via chat. The issue was immediately resolved and that gave me a lot of confidence in your company.

August 2, 2026
Rated 5 out of 5 stars

Easy to go back an reorder the product…

Easy to go back an reorder the product I got before. Love the body makeup. I have alot of scars an discoloration on my legs an it matches my natural color an covers so well. I have always got positive coments on how great my legs look. Now that I am 66 I get even more now that I use your product. Happy camper!

August 2, 2026
Rated 1 out of 5 stars

Difficult

Somehow, I was put on a monthly subscription that I did not authorize and trying to go into your system to change/cancel . It was not user-friendly. I had to cancel the credit card finally got into the system and was able to cancel it all…

August 2, 2026
Westmore Beauty logo

Reply from Westmore Beauty

Thank you for sharing your thoughts, Cody. We understand your frustration and appreciate your feedback. Our goal is always to provide a transparent and positive experience. If you have any additional questions or need assistance, our team is available daily from 7:00 AM to 10:00 PM at 1-888-352-0722 and would be happy to help.

Rated 1 out of 5 stars

I don’t even have the product yet

I don’t even have the product yet. You’re already wanting a review from me. Try back after I get it and have a chance to use it.

August 2, 2026
Westmore Beauty logo

Reply from Westmore Beauty

We appreciate your feedback, Debra. We understand the importance of having the opportunity to try the product before sharing your experience. We hope you enjoy it once it arrives. Please note that standard delivery typically takes 7–10 business days, excluding weekends and holidays. If you need any assistance, our Customer Care team is available daily from 7:00 AM to 10:00 PM ET at 1-888-352-0722 and would be happy to help.

Rated 3 out of 5 stars

Purchase

Was okay. First no discount had to start over for it to be applied

August 2, 2026
Westmore Beauty logo

Reply from Westmore Beauty

We appreciate you sharing your feedback, Susan. We're sorry for any inconvenience you experienced during the ordering process. We understand the importance of having offers and promotions apply smoothly and will continue working to improve the experience for our customers. If you need any assistance, our Customer Care team is available daily from 7:00 AM to 10:00 PM at 1-888-352-0722 and would be happy to help.

Rated 5 out of 5 stars

It’s great

It’s great! Especially when the lady on The original al ones on social media explained how to apply! Made it all worthwhile!

August 2, 2026
Rated 1 out of 5 stars

I had a credit of $10.43 and I used the…

I had a credit of $10.43 and I used the code I was given but it was not taken off the total

August 2, 2026
Westmore Beauty logo

Reply from Westmore Beauty

We’re sorry for the confusion and inconvenience, Jo Ann Pauwels. We understand how important it is for account credits and promotional offers to apply correctly during checkout. We appreciate your feedback and will share it with our team to help improve the experience. If you need further assistance, our Customer Care team would be happy to review your account and provide support. Kindly contact us at 1-888-352-0722, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.

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