Heatons (Leeds) Ltd Reviews 

2,423
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Firstly, my Alys slippers are delightful! Cosy, easy to slip on, lovely dense sheepskin lining. Secondly, they came super fast, and in very sensible packaging, and I had a nice follow-up email from... See more

Company replied

Rated 5 out of 5 stars

I purchased slippers as a Christmas present for my partner. I let him try them on without looking (although I think he peeped) to check size and comfort. He says they are great, really comfortabl... See more

Company replied

Rated 5 out of 5 stars

I have been looking for sheepskin slippers for a while but having extra wide feet have had difficulty. I asked if they did wide fit and recommended the Gwen. Had them a week now and can get my feet... See more

Rated 5 out of 5 stars

I really love these sheepskin cushion covers. They look and feel soft and luxurious on both sides, and are very well made. I have put in 50cm feather cushions so they are robust and supportive. Also l... See more

Company replied

Company details

  1. Sheepskin and Wool Products Supplier
  2. Gift Shop
  3. Home Goods Store
  4. Rug Store
  5. Sheepskin Coat Store
  6. Shoe Store

Written by the company

Heatons, formerly known as Westmorland Sheepskins. The same people, the same product just a better fit of packaging 😊 The natural place to find your perfect pair of sheepskin slippers. Comfort is our stock in trade and warming you up is our superpower. We’ve spent the past 125 years keeping people cosy, naturally. We’re the sultans of snug. We travel the world sourcing sheepskin, the planet’s oldest and ultimate insulator, ensuring our strict ethical and environmental standards are met and our suppliers are treated fairly. Every sheepskin product we make is created to last a lifetime, offering year upon year of woolly, dependable luxury. Better for the planet and better for you. Soul-warming comfort - naturally. We make luxury that lasts generations, using sheepskin so soft and luxurious that you’ll never want to put it down. Our products develop their own character, become part of the fabric of your life, memories attach to them as you reach for them time and again. Indispensable, dependable, that’s our kind of sustainable.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(2,423)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Meeting the Team

We were very glad to be part of their McMillian cancer day and to meet a lot of the team. We have always been pleased with the purchases we have made from Westmorland Sheepskin and will be buying from them again.

September 27, 2024
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Reply from Heatons (Leeds) Ltd

Hi Rona, sorry i wasnt there to meet you but glad the team put on a fab event for a great cause. Having asweet tooth - I was jealous I missed out on all the cakes. Glad you like the insoles and thanks for making the visit to us. Best Wishes

Tim

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Rated 5 out of 5 stars

First class service

First class service. My slippers are beautiful and cosy! Just what I wanted!

September 23, 2024
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Reply from Heatons (Leeds) Ltd

Thanks Sheila for the review, glad everything was spot on for you. Tim

Rated 5 out of 5 stars

great slippers if pricey

great slippers, warm and cosy, hope that are long lasting because not cheap!

September 27, 2024
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Reply from Heatons (Leeds) Ltd

Hi John, thanks for the great review! We’re confident you’ll see the value down the line when your feet are still warm and cosy for time to come. We aim for quality because 'cheap' is easy to find, but lasting comfort—well, that's what we're all about! Warmest Wishes Tim

Rated 5 out of 5 stars

Great uggs

Great uggs - love em.
Lovely slippers and great service. I’ll be back for more!

September 24, 2024
Unprompted review
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Reply from Heatons (Leeds) Ltd

hank you for the kind words! We're thrilled to hear you love the slippers and enjoyed the service. We look forward to welcoming you back for more warmth and comfort. Tim

Rated 5 out of 5 stars

Very comfortable and cosy

Very comfortable and cosy. I have osteoarthritis so the softness and structure of the moccasins are a great help.
The company are friendly and efficient and the packaging was substantial.
I have now ordered a pair of slippers and look forward to the same comfort and warmth.

October 7, 2024
Unprompted review
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Reply from Heatons (Leeds) Ltd

Thank you Anne for your lovely review! We're so pleased to hear that the softness and structure of the moccasins are helping with your osteoarthritis—that’s exactly the kind of comfort we aim for. We’re also thrilled you found our service and packaging up to scratch. We hope your new slippers bring the same warmth and cosiness, and we’re always here if you need anything else - Tim

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Rated 5 out of 5 stars

Superb quality! Buy them! …

I have purchased sheepskin boots from you before and they have lasted for years And being extremely comfortable and warm. This year I have purchased some for my Son-in-law and a pair of sheepskin mules for my daughter. They arrived beautifully packed and are of extremely high-quality. I heartily recommend Westmoreland sheepskin. Well worth the money. Thank you.

September 27, 2024
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Reply from Heatons (Leeds) Ltd

Thank you so much for your continued support and for the glowing recommendation! We're delighted to hear that your sheepskin boots have served you well for years, and that your gifts for your son-in-law and daughter arrived in perfect condition. We hope they find them just as warm and comfortable. Best Wishes TIm

Rated 5 out of 5 stars

A lovely company to buy from

A lovely company to buy from. Westmoreland Sheepskins are a local company and it is a pleasure to support them. The products they sell are of the highest quality, a little bit of luxury indeed. And always ethically sourced. A great place to buy gifts for others ... or yourself!

September 27, 2024
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Reply from Heatons (Leeds) Ltd

Thanks for the wonderful review, Caroline! People might start asking questions since it does sound like we wrote it ourselves—but I promise, it’s all you! We’re so glad you’re enjoying the quality and little bit of luxury we aim for. Warmes wishes Tim

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Rated 5 out of 5 stars

Easy to access website

Easy to access website. Prompt service.High quality goods.

September 26, 2024
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Reply from Heatons (Leeds) Ltd

3 big ticks and 5 stars - Thanks for this review

Rated 5 out of 5 stars

Great product at a good price

Great product at a good price. Very comfortable slippers. My second pair but the first pair lasted a long time despite me wearing them in the garden.

September 26, 2024
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Reply from Heatons (Leeds) Ltd

Thanks for the review Kate and repeat business. Hopefully see you again when this pair runs out. Regards Tim

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Rated 5 out of 5 stars

Present for my husband who loves them…

Present for my husband who loves them after many attempts to find the ‘right’ slippers. I already had some! 😊

September 24, 2024
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Reply from Heatons (Leeds) Ltd

Thanks for the review Liz, glad your husband is a fan of the Donald Slipper. Best wishes Tim

Rated 5 out of 5 stars

Great company

Great company, lovely slippers, well boxed and presented so comfy

September 24, 2024
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Reply from Heatons (Leeds) Ltd

Thanks for the review Steve.

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Rated 5 out of 5 stars

Cosy toes

Fast delivery. Comfortable, well made slippers with a nice cushioned sole. Keep my feet lovely and warm.

September 24, 2024
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Reply from Heatons (Leeds) Ltd

Thanks for the review on the Cadi womens sheepskin slippers Julie. Best Wishes Tim

Rated 5 out of 5 stars

Excellent company

Excellent company. Slippers arrived promptly and beautifully packaged. Tone of communications is so good and so unusual these days - cusotmer satisfaction is important to them which makes you feel valued and not simply a source of cash. Very much appreciated.

October 3, 2024
Unprompted review
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Reply from Heatons (Leeds) Ltd

Thank you so much for your kind words! We’re thrilled to hear that you appreciated both the packaging and our communication. We try to be an online company with a face - so it’s wonderful to know you felt valued. We’re here anytime you need us—thanks again for choosing us. Tim

Rated 5 out of 5 stars

Excellent all round

Excellent customer service. Friendly and helpful with phone enquiries ( rare thing these days). Beautiful boots. Gorgeous leather and roomy too.

September 16, 2024
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Reply from Heatons (Leeds) Ltd

We try to be an online company with a face -which as you say if hard to fins these days, so it’s great to hear you felt it. Warmest regards. Tim

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