West Side Lending Reviews 1,916

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 2 out of 5 stars

I’m trying to contact you guys to make a payment. I haven’t been able to make a payment and am afraid of how much it will cost to settle. Please give me a contact, I sent an email but there’s no r... See more

Rated 5 out of 5 stars

It took me a couple days to decide because of the ridiculous APR. However, after some discussions I learned it is a new customer rate and as we conduct business my rates go down and amount able to bor... See more

Company replied

Rated 4 out of 5 stars

Mike is an asset to your company. He's friendly, courteous, professional, and knowledgeable. He helped me make a difficult decision when I seen interest rate. He assured me to pay it off quickly to av... See more

Company replied

Rated 4 out of 5 stars

AGENTS WERE ALL VERY ASSERTIVE, RESPECTFUL AND HELPFUL SPECIALLY THE NAME OF RICO.BUT PLEASE, BE CERTAIN OF YOUR APPROVAL AMOUNT BEFORE YOU LET THE CLIENTS SIGN .IT MADE US WORRIED TOO MUCH.

Company replied

Company details

  1. Financial Institution
  2. Loan Agency
  3. Non-Bank Financial Service

Written by the company

West Side Lending LLC is an economic arm and instrumentality of the Menominee Indian Tribe of Wisconsin, a federally recognized sovereign Indian nation (the “Tribe”) that adheres to federal consumer finance laws and operates within the boundaries of the Tribe's reservation. West Side Lending LLC is chartered under and operates pursuant to Tribal Law. Funds borrowed from West Side Lending LLC are governed by federal law and the laws of the Tribe, not the law of the state where you reside. Nothing in this communication should be construed as a waiver of sovereign immunity, which is expressly reserved. West Side Lending’s loans are designed to assist you in meeting your short-term borrowing needs and are not intended as a long-term credit or financial solution.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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Rated 5 out of 5 stars

Greatest

Helped me right on time I would recommend to anyone

December 22, 2022
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Reply from West Side Lending

Hi Derrick,

Thanks for the feedback!. We love sharing positive reviews with potential customers, so they can feel more confident about choosing us. We look forward to working with you again in the future.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

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Rated 4 out of 5 stars

Great Company

Great Company they worked fast and friendly.

December 8, 2022
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Reply from West Side Lending

Hi Paul Z,

Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Lady was very helpful n nice but she…

Lady was very helpful n nice but she kept repeating the same questions like 3 time but overall she did a really great job

December 20, 2022
Unprompted review
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Reply from West Side Lending

Hi Armond Waikaniwa,

We really appreciate you taking the time to share your experience with us. We are happy to see this dedication reflected in your recent experience with us. We’ll make sure that your agent will get a recognition that she deserves.
Thank you so much for your kind feedback.

We look forward to working with you again in the future.

Should you require further assistance, please do not hesitate to call us.

Best Regards,
West Side Lending

Rated 1 out of 5 stars

My funds took forever to show up in my…

My funds took forever to show up in my account....

December 20, 2022
Unprompted review
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Reply from West Side Lending

Hi Justen Mackenroth,

We are sorry for any inconvenience that you've had encountered. We would appreciate if you can provide the details of your account so that we can further investigate and provide necessary actions as required.

West Side Lending is committed to promptly resolving customers' issue. Kindly contact us at 888-217-7531, and one of our Resolution Specialists will assist you.

Regards,
West Side Lending

Rated 1 out of 5 stars

This loan company wants to charge 777%…

This loan company wants to charge 777% a year on an 1500 dollar loan
This place is robbing people

December 20, 2022
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Reply from West Side Lending

Hi Jonathan Gaines,

We value your feedback. Our interest rate and payment details are listed on our FAQ page of our website, as well as on the loan agreement. We encourage borrowers to pay off their loans as soon as possible to avoid accruing unnecessary finance charges.

West Side Lending NEVER charges pre-penalties.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Regards,
West Side Lending

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Rated 5 out of 5 stars

Good company just pay your loan off…

Good company just pay your loan off fast and if you can’t please call them and they will give you a chance So long as you pay your loan, they will not bother you even if something happened urgent in your family they will understand you and they will not add Extra to your payment

December 19, 2022
Unprompted review
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Reply from West Side Lending

Hi Victoria Iroha,

Awesome! We were blown away by your positive words, we really appreciate the time you took to write such a detailed review!

We look forward to working with you again in the future.

Should you require further assistance, please do not hesitate to call us.

Best Regards,
West Side Lending

Rated 2 out of 5 stars

I had gotten approved for a loan and…

I had gotten approved for a loan and the money never made it to the account

December 16, 2022
Unprompted review
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Reply from West Side Lending

Hi Susan,

We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Regards,
West Side Lending

Rated 5 out of 5 stars

Customer Service

December 19, 2022
Unprompted review
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Reply from West Side Lending

Hi Franscheska Goodson,

We truly appreciate the time you took to write such a great review.

Thank you for your kind feedback. We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Smooth efficient with answering…

Smooth efficient with answering questions!

December 14, 2022
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Reply from West Side Lending

Hi Customer,

Thanks for the feedback!. We love sharing positive reviews with potential customers, so they can feel more confident about choosing us. We look forward to working with you again in the future.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

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Rated 5 out of 5 stars
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Reply from West Side Lending

Hi John B,

Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Helping in a time of need

Was stuck trying to pay rent and needed a little bit of help. They came through and helped your girl out.

December 14, 2022
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Reply from West Side Lending

Hi Customer,

We really appreciate you taking the time to share your experience with us. Our goal is to help borrowers get the money they need, especially when other lenders won’t consider.

Thank you so much for your kind feedback. We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Fast and great customer serv.

December 16, 2022
Unprompted review
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Reply from West Side Lending

Hi Stanley Mcclanahan,

Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience.

We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 4 out of 5 stars

satisfied thouh i was little bit worried

AGENTS WERE ALL VERY ASSERTIVE, RESPECTFUL AND HELPFUL SPECIALLY THE NAME OF RICO.BUT PLEASE, BE CERTAIN OF YOUR APPROVAL AMOUNT BEFORE YOU LET THE CLIENTS SIGN .IT MADE US WORRIED TOO MUCH.

December 16, 2022
West Side Lending logo

Reply from West Side Lending

Hi Cora,

Your feedback is valuable to us, as we work to improve both our products and our services to you.

So if you have any suggestions, recommendations, questions, we encourage you to contact us at 888-217-7531 or email us support@westsidelend.com, and we will make every effort to address your concern.

Regards,
West Side Lending

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Rated 3 out of 5 stars

Still haven’t received my loan

December 14, 2022
Unprompted review
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Reply from West Side Lending

Hi Trent Sandoval,

We are sorry for any inconvenience that you've had encountered. We would appreciate if you can provide the details of your account so that we can further investigate and provide necessary actions as required.

West Side Lending is committed to promptly resolving customers' issue. Kindly contact us at 888-217-7531, and one of our Resolution Specialists will assist you.

Regards,
West Side Lending

Rated 5 out of 5 stars

The people help me

December 12, 2022
West Side Lending logo

Reply from West Side Lending

Hi Customer,

We really appreciate you taking the time to share your experience with us. Our goal is to help borrowers get the money they need, especially when other lenders won’t consider.

Thank you so much for your kind feedback. We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 4 out of 5 stars

Quick and simple

Quick, to the point, And three ways to pay.

December 13, 2022
Unprompted review
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Reply from West Side Lending

Hi Bryan Hill,

Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience.

We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 4 out of 5 stars

Mike is an asset to your company

Mike is an asset to your company. He's friendly, courteous, professional, and knowledgeable. He helped me make a difficult decision when I seen interest rate. He assured me to pay it off quickly to avoid all the charges and interest fees. Thank you Mike for your professionalism and helping me get a loan.

December 12, 2022
Unprompted review
West Side Lending logo

Reply from West Side Lending

Hi Lana,

We really appreciate you taking the time to share your experience with us. We are happy to see this dedication reflected in your recent experience with us. We’ll make sure that your agent will get a recognition that he deserves.

Thank you so much for your kind feedback. We look forward to working with you again in the future.

Should you require further assistance, please do not hesitate to call us.

Best Regards,
West Side Lending

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Rated 5 out of 5 stars

Exceptional Customer Service

Exceptional Customer Service, Knowledgable with willingness to assist during this rough patch I’m currently undergoing. The Customer Service Agents are extremely compassionate and very professional.

I don’t know my account number but my name is AnnJuliet Grace DatuCupino

December 12, 2022
Unprompted review
West Side Lending logo

Reply from West Side Lending

Hi Ann Juliet Datu,

Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

Rated 1 out of 5 stars

Too expensive high interest rates

Too expensive high interest rates

And can’t access my account
Can’t access loan documents
Can’t access my profile

Worst experience ever DO NOT fall in this trap

December 11, 2022
West Side Lending logo

Reply from West Side Lending

Hi Jose Omar Vargas Razo,

We value your feedback. Our interest rate and payment details are listed on our FAQ page of our website, as well as on the loan agreement. We encourage borrowers to pay off their loans as soon as possible to avoid accruing unnecessary finance charges.

West Side Lending NEVER charges pre-penalties.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Regards,
West Side Lending

Rated 5 out of 5 stars

This is a great company do what’s…

This is a great company do what’s required on time and you should have an awesome experience with this company thank you all so much 😀

December 9, 2022
Unprompted review
West Side Lending logo

Reply from West Side Lending

Hi Sirron Mullen,

Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience.

We look forward to working with you again in the future.

Best Regards,
West Side Lending

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