Hiba Essahli from We Travel was just outstanding, very responsive at any time we needed her, she helped us to get back our access to our account that we couldn't do after many emails straight away aft... See more
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WeTravel is an all-in-one, cloud-based booking and payment platform designed for multi-day group travel businesses, tour operators, and travel advisors. It simplifies operations by offering tools for itinerary building, instant payment processing, and participant management, helping to reduce booking fees and streamline operations for over 8,000 travel companies.
101 Mission Street Ste 1115, 94105, San Francisco, United States
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Alexis is always happy to help and to give us solutions as fast as possible. He also gave us suggestions to keep improving and growing as a business that uses Wetravel. Thank you Alexis!

Reply from WeTravel
Excellent platform and we were lucky to have Alexis as our Account Manager!

Reply from WeTravel
High level of customer service from Brandon Hartman and the entire team; quality of product and potential for new features; WeTravel listens to what their clients needs and makes concerted efforts to implement changes as requested.

Reply from WeTravel
We have been working with WeTravel for a couple of years now, and it has, quite literally, been a game-changer for our business.
Aside from ease of use for both us and our valued guests, the customer service is prompt and helpful.
Brandon always responds quickly and offers continued follow-up as needed.
WeTravel consistently adds new features - some of which we have personally requested.
They are a great partner for our travel company!

Reply from WeTravel
Easy payment links and refunds, easy to configure and share. Their backoffice support is really efficient, Carla helps us whenever we need some guidance on the system or about payments in installments.
Thank you !
Greetings
Alvaro

Reply from WeTravel
We have had a great experiences working with WeTravel and our business account manager Molly Wenske is tremendous to work with. Her professional approach, knowledge of our industry and creative ideas have help our business dramatically

Reply from WeTravel
We (Happy Gringo Travel) have been working together with WETRAVEL over the past decade now to set up online trips and charge our clients. Throughout this time they have always been a delight to work with. They genuinely listen to us when developing their product enhancements, and give very personalised service. Above all, the WETRAVEL platform is a huge plus to our business in facilitating quick and easy payments with our clients. I highly recommend their services :)

Reply from WeTravel
We are a small charity but received the welcome and assistance that a large international corporation would expect. In particular, Nadine Gregorio and Dominique Ventura have been outstanding in getting us up and running on the WeTravel platform.

Reply from WeTravel
Tachia Peck moved to Africa and scamming people from the Meetup Group for promise of cruise, hotel, dinner and flight. She’s a scammer and kick you out the group when she cancels the trip and tells you she don’t have your money to pay you back.

Reply from WeTravel
We’ve been using WeTravel for a few years now, and it’s incredible to see how much the platform has evolved into an essential tool for travel businesses like Haitian Nomad. They have streamlined so many aspects of our operations, from automated payments to customer bookings, making our processes much more efficient and allowing us to focus on delivering the best experiences to our clients.
One of the standout aspects of WeTravel is their commitment to listening to their clients and continuously improving their services based on our feedback. They really understand the needs of travel businesses and are always proactive in providing updates that enhance the user experience.
Working with Brandon has been an absolute pleasure—he’s always available, responsive, and attentive to our specific needs. We really appreciate the personal touch and support we receive from him and the entire WeTravel team.
Overall, our experience with WeTravel has been amazing, and we couldn’t be happier with how they’ve transformed our booking and payment processes! Highly recommend it for any travel business looking for a reliable and innovative platform.

Reply from WeTravel
WeTravel continues to improve functionality. It helps that we have a dedicated Account Manager that checks in with us quarterly. Brandon is wonderful to work with, he listens to our feedback and makes sure he understands our needs and shares this info with his team. I am excited to continue to work with the WeTravel platform, and all the new features they have and plan to roll out.

Reply from WeTravel
Deanna is a total professional and was immensely helpful in our getting our tours set up for sale in the most efficient way possible.

Reply from WeTravel
We travel is really helpful and our account manager is always in contact to help us.

Reply from WeTravel
WeTravel has helped simplify my travel business immensely, and my Account Manager, Deanna, has been a great help throughout my experience.

Reply from WeTravel
Deanna-san, the representative in charge, was extremely friendly and handled even difficult questions with care. She not only provided clear answers but also offered alternative solutions, which was very helpful. The overall quality of service was high, making me feel confident and secure in using their services. Even when issues arose, the support was both appropriate and quick, allowing for a stress-free experience. This is a reliable company, and I would definitely use their services again.

Reply from WeTravel
I had a problem with my subscription invoice, and my account manager, Molly Wenske, resolved it within an hour. She is very attentive to our needs and seeks answers to every question or concern I have. Molly is an absolute joy to work with. I give her 10 out of 10 stars!

Reply from WeTravel
The platform has been a terrific addition to our business. It is much more modern and technologically advanced than our previous reservation process. It has also become an effective marketing tool that allows our tour groups to recruit additional participants.
Our Account Manager Brandon has been very helpful and always takes the time to catch us up on new features. He understands our business and finds ways that we can better utilize the WeTravel system. Thank you Brandon!

Reply from WeTravel
Very responsive, one of the best rates in the market, and always helping to resolve issues!

Reply from WeTravel
Great platform, user-friendly and with great support on the back end!

Reply from WeTravel
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