Wheelzy Reviews 

87,254
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 17,791 reviews, reviewers overwhelmingly had a truly great experience with this company. Many customers genuinely appreciate the quick responses, smooth process, and exceptionally helpful staff members who guide them step-by-step through selling their vehicles. Consumers note that the towing arrangements are handled efficiently, the vehicles are picked up on schedule, and payments are issued promptly without ever creating any unnecessary headaches. However, some people mentioned experiencing unexpected pickup delays, unannounced final quote adjustments, or occasional disorganization during the overall transaction process. A few reviewers also noted that customer communication could sometimes feel inconsistent, or that offers were lowered after the vehicle was inspected.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting quick response times, clear communication,... See more

Staff

Reviewers highlight positive aspects of staff, noting that customer service representatives and tow truck... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the entire process... See more

Price

People report positive experiences with price, frequently highlighting that they received the best and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wheelyz works with IAA, Insurance Auto Auctions. They are just simpley the fairest salvage car company I've had the pleasure of working with. From the diligent reps (Shout out to Daniel), to the awes... See more

Company replied

Rated 5 out of 5 stars

I recently sold my Honda Odyssey to Wheelzy, and I had a great experience. The entire process was simple and easy. Their customer service was friendly, helpful, and professional. They explained everyt... See more

Company replied

Rated 5 out of 5 stars

Went online and got my quote and they called me within minutes they gave me a good price and they came and picked it up at no cost for title or towing and paid me in cash, no headache, I would definit... See more

Company replied

Rated 5 out of 5 stars

They picked up my old car today, and I couldn’t be more impressed. They were quick, reliable, professional, and handled everything with care. They made the whole process so easy. It’s rare to f... See more

Company replied


Company details

  1. Car Accessories Store
  2. also in
  3. Car Dealer

Information provided by various external sources

Wheelzy is the most trusted online car buyer, operating nationwide. We are dedicated to providing the absolute best way to sell a car, anywhere. Our friendly team members can help you sell a car quickly and for a competitive price.

Sell your car the easy way.

Written by the company

Guaranteed. Simple. Trusted. Nationwide.
Wheelzy is the the most reliable online car buyer.
Get an instant offer for cars
Tell us some basic information about your car and receive an offer right away.
Every offer includes FREE towing
With Wheelzy, you don't have to arrange a way to get your car to us. We come to you and pickup your car for free!
Receive payment right then and there
Our friendly tow truck drivers will arrive and pay you the agreed upon amount on the spot!
Our offers our guaranteed
Unlike other car buyers, our drivers do not renegotiate at pickup. We guaranteed our offers, so we pay you the agreed upon amount.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

87K reviews

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4.7

All reviews

(87,254)

17,706 reviews in the last 12 months

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title

Rated 1 out of 5 stars

WARNING

WARNING! THEY TOOK MY CAR AND I STILL HAVEN’T BEEN PAID!

I sold my vehicle to this company over a week ago, and I still haven’t received a single dollar!

When the driver came to pick up my car, he was supposed to bring my check, as their representative had clearly promised over the phone. Instead, he showed up WITHOUT PAYMENT and told me to keep the title while he took my vehicle. He said that I can go to the office to get my check and give them the tittle. But I can’tdrive an hour each way to their office to collect my money!

I’m a single mother of three children. Why should I spend two hours driving because THEM failed to bring the payment as promised?

I spoke with their manager TWICE, and both times she assured me my check would be sent via FedEx overnight. More than a week has passed, and STILL NOTHING!

They have my vehicle, I have NO PAYMENT, and I still have the title. They could potentially sell the vehicle for parts without even needing the title. At this point, I feel like my car was stolen right in front of me!

This is absolutely unacceptable, unprofessional, and extremely concerning. I have been patient, but enough is enough.

I am now preparing to take legal action and file a lawsuit against this company.

BEWARE! Do not hand over your vehicle to this company without receiving your payment FIRST!

September 29, 2026
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Reply from Wheelzy

Thank you for taking the time to share your feedback with us. We hear your serious concerns regarding the delayed payment for your sold vehicle, the broken promise of payment delivery during pickup, and the subsequent issues with the promised overnight check delivery. We recognize how stressful this situation is for you, especially given your family commitments and the time required to travel to our office. Taking your vehicle without providing the agreed-upon payment on the spot goes entirely against our standard procedure, and we appreciate you bringing this severe breakdown in service to our attention. We are actively investigating this matter with our management team and transport team to trace your payment immediately and ensure that your check is delivered directly to you without requiring you to travel. Our team will be taking direct action to resolve this matter urgently and ensure our vehicle purchasing procedures are strictly enforced moving forward.

Rated 5 out of 5 stars

I will recommend to anyone that needs…

I will recommend to anyone that needs to get rid of any kind of vehicle. I had two vehicles I needed to get rid of. One I had a title too, the other I did not have a title. I Called Wheelzy. They gave me gave me an amount. For each vehicle. I excepted there offer on each vehicle. They set up a time for pickup. The tow truck driver was prompt and he called me to say he was on his way. The transfer of both vehicles was easy peasy. I got the exact amount I agreed too. I highly recommend!!!!!

October 5, 2026
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Reply from Wheelzy

We are thrilled to hear how smooth and easy the process was for both of your vehicles! It is wonderful to know that our team could assist you regardless of the title situation, and that the driver was prompt, communicative, and honored the exact agreed offer. Thank you so much for your kind words and high recommendation!

Rated 2 out of 5 stars

Everything was good but didnt get the…

Everything was good but didnt get the exact amount that I was told on the phone after I told them that I didn't have the title someone tells the tow driver less then what I was told plus it cause me time do to tow truck issues I should of have gotten the full amount after waiting

October 7, 2026
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Reply from Wheelzy

We sincerely apologize for the frustration caused by the discrepancy in your payment amount and the delay with the tow truck. We understand how valuable your time is and how disappointing it is not to receive the expected payout. We are currently looking into what happened with your offer details and tow dispatch to help prevent these issues from happening again. We truly appreciate your feedback.

Rated 5 out of 5 stars

This was a super easy and fast…

This was a super easy and fast experience. They towed my car for free, handled the title transfer, and the check cleared in my account the same day. I have been so stressed about how to handle everything and they did 90% of the work.

October 7, 2026
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Reply from Wheelzy

We are so glad to hear that we could help relieve your stress and make the experience super easy for you! It is wonderful to know that our free towing, title transfer assistance, and quick payment made the process so smooth and hassle-free. Thank you for taking the time to share your positive feedback with us!

Rated 5 out of 5 stars

This was an easy call to make

This was an easy call to make, and the company walks you through everything. I probably spent less than 5 minutes on the phone, and 2 days later, they scheduled a wrecker to show up and pick up my wrecked car. The driver was very nice and had me sign the title off, and then paid me the agreed upon amount in cash.
Super simple.
I highly recommend this company.
They stay in constant contact and follow up on every detail.

October 7, 2026
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Reply from Wheelzy

We're so happy to hear that the entire process was super simple for you! It's wonderful to know that our phone team made things quick and kept in constant contact, and that the driver provided great service upon pickup. We truly appreciate your kind recommendation!

Rated 5 out of 5 stars

Awesome Experience!!!

I was connected through the website Wheelzy and from the very start, the agents kept in touch and followed up until the car was actually picked up. The quote and payout was fair based on the condition of the car. The driver was professional with cash in hand as promised. Title was signed over and away they went. I highly recommend.

October 7, 2026
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Reply from Wheelzy

We're so happy to hear that your experience went so smoothly! It's wonderful that our team stayed in touch with you throughout the entire process, and that the driver arrived prepared with payment as promised. We truly appreciate your kind feedback and high recommendation!

Rated 5 out of 5 stars

I think they did a very good job of…

I think they did a very good job of walking us through everything that we needed to do and we're very patient with us because we were having to get our title and we could not find it I really appreciate their kindness

October 6, 2026
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Reply from Wheelzy

We're so pleased to hear that our team did a great job guiding you through the process! It's wonderful that we could remain patient and supportive while you searched for your document. We truly appreciate your thoughtful feedback and kind words about our service.

Rated 5 out of 5 stars

Great service, quick and easy

The service was easy and quick. Made the call set appointment for next day. Met driver got paid handed over title, quick and easy.

October 3, 2026
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Reply from Wheelzy

We are so glad to hear that you experienced such a smooth and speedy process from setting up your appointment to meeting with our driver. Thank you so much for taking the time to share your positive feedback!

Rated 5 out of 5 stars

My process was quick and easy

My process was quick and easy. The customer service representative explained the process to me and negotiated a fair price for my vehicle. The following day a tow truck driver arrived to pick up my car and provide the check. I deposited the check to my account with no issues. I was provided instructions on how to properly sign my title and cancel my registration.

October 5, 2026
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Reply from Wheelzy

We are so happy to hear that your experience was quick and seamless from start to finish! It is wonderful to know our team provided clear guidance on the paperwork, negotiated a fair price, and that the pickup and check payment went smoothly. Thank you for sharing your feedback with us!

Rated 5 out of 5 stars

The process was smooth and painless

The process was smooth and painless. I entered my info online, I was sent a quote, after I accepted the quote I was asked a few follow-up questions and then pickup was scheduled. The price paid was more than I expected when I decided to sell/junk my car. Day of pickup, the driver arrived took the keys and title and handed over the cash as offered, no problems. This was a good experience and I would recommend Wheelzy to anyone looking to sell an unwanted vehicle.

October 3, 2026
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Reply from Wheelzy

We are thrilled to hear how smooth and painless your experience was! It is wonderful that the offer exceeded your expectations and that the driver provided a seamless handover on pickup day. Thank you so much for your positive feedback and recommendation!

Rated 5 out of 5 stars

No hassle same day pick up

Same day pick up paid cash the quoted amount with no title

August 29, 2026
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Reply from Wheelzy

We are happy to hear that our same-day service and payment process went smoothly for you. Thank you for your review.

Rated 3 out of 5 stars

Price matched but very pushy

They matched an offer given to me by a local junkyard, and because they paid for towing away the vehicle and transfer of title documents, I agreed to do business. The 12+ phone calls and about 20 texts within 48 hours was too much. I spoke to multiple reps and told them the plan and they were almost to the point of harassment. Glad it's over.

September 30, 2026
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Reply from Wheelzy

We appreciate you sharing your experience. We are truly sorry to hear that our communication frequency caused you frustration and felt excessive. We are reviewing our contact procedures to ensure a more comfortable experience for our customers.

Rated 5 out of 5 stars

This process was seamless from start to…

This process was seamless from start to finish. Honestly describe your vehicle over the phone set up title passing, and agree on a fair price. They came to my residence with check in hand, loaded up and left.. 20 minutes Total... Simple

September 28, 2026
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Reply from Wheelzy

We are thrilled to hear how smooth and quick the entire process was for you! It is fantastic to know that our team provided a fair offer and handled the pickup and payment so efficiently right from your home. Thank you for taking the time to share your positive experience with us!

Rated 5 out of 5 stars

I spent less than 10 mins on the phone…

I spent less than 10 mins on the phone and received an acceptable offer. They handle pick up and title fees. Maybe a 1hr later I had a check in hand. The tow drive was friendly and professional. Overall great service!

September 28, 2026
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Reply from Wheelzy

We're so glad to hear that you received an acceptable offer quickly and that we handled the pickup and title fees! It's wonderful that you had a check in hand so soon and that our tow driver was friendly and professional. We truly appreciate your kind words about our great service!

Rated 5 out of 5 stars

Wheelzy provided prompt service and was…

Wheelzy provided prompt service and was able to give a quote over the phone. The quoted amount was provided by the tow truck driver in cash upon scheduled pickup of the non-running car (good engine, broken transmission) where we provided the car title and showed the owner Driver's License. I would recommend Wheelzy to anyone needing money for a car that is not worth repairing -- there was not charge for towing it.

September 23, 2026
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Reply from Wheelzy

We're so glad to hear that our service was prompt and that we could provide a convenient solution for your non-running car. It's great to know that the process, from the quote to the cash payment and free towing, met your expectations. Thank you for recommending us!

Rated 4 out of 5 stars

Good company but didn't received what I…

Good company but didn't received what I was promised when I told them I cant find my title but customer service was great I give them a 5 star for the communications they stay in contact with me.but I will definitely use this c company again

September 28, 2026
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Reply from Wheelzy

We appreciate your feedback and are glad our customer service team provided excellent communication. We're sorry to hear that the initial promise wasn't fully met regarding your title. We value your continued support and look forward to serving you again.

Rated 5 out of 5 stars

I'll have to give Wheelzy some credit

I initiated a sale and did not have the title ready, for which I told them. I asked them to give me a day to figure it out but the associate kept pushing for a pick up date. I had some choice words with that gentleman and declined any further business in the future. Did that, after they went above their initial offer on my car. After sorting out the title issue I called other companies to price the car with. They were all 300 less than Wheelzy had offered me. With my tail between my legs I called Wheelzy again. They must've had notes from the previous encounter but did not bring up details, but I could tell they didnt want to repeat what was said. Not only was the associate incredibly nice to me, she honored the original quote and facilitated pick up the next day. After a few questions about the condition she told me there would be no final inspection on pick up and didnt even ask for pictures. Honored the deal, picked it up and the check cleared the same day. Could not have asked for better service from a company and the associate helping me should be commended on her performance. Thank you, Wheelzy, for a fantastic experience and will certainly use your service again.

September 22, 2026
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Reply from Wheelzy

We truly appreciate you sharing your detailed experience with us. It's clear that your initial interaction was frustrating, and we regret that you encountered difficulties with the title and felt pressured regarding a pickup date. We are very pleased to learn that, despite the initial challenges, our team was able to resolve the situation to your satisfaction and honor the original offer. We are especially glad that the associate who assisted you later provided such excellent service, ensuring a smooth process from the honored quote to the quick pickup and payment. Your positive feedback about her performance is invaluable, and we are happy to know that you had a fantastic experience in the end. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Saying goodbye to my 23 year old friend.

Very easy process to sell my wonderful, incredibly reliable, 23 year old Toyota Corolla work car. I had a small accident that resulted in my front end being damaged and tearing off my front bumper.
Too much money to repair.
I researched several buyers for damaged cars. Wheelzy offered a higher offer and cash. One company came in slightly higher, but, they offered payment by check. I’ll take the cash, thank you!
Wheelzy picked up my car on the same day, no towing fee, no title transfer fee.

September 25, 2026
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Reply from Wheelzy

We're so glad to hear that selling your reliable Toyota Corolla with us was such an easy process, especially after the accident. It's fantastic that our offer and cash payment option worked out perfectly for you. We appreciate you choosing us!

Rated 5 out of 5 stars

Alot easier then expected and DBL the $$

It was alot easier then it was a few years ago to sell a car to a place that buys junk cars. This was super easy and fast and they paid me almost double then wat I was expecting. I had a 21year old car and got a few hundred for it. They kept reaching out to me to make sure theyd answer all my questions or see if there was anything they could help me with. Super friendly. I highly recommend wheelzy. My dad's bout to get rid of his old truck and gonna contact them for that as well! Literally super easy, called them to give details, set up a date and time for pickup, When then came to pickup the car this morning- the longest part is hooking it up to take it away, signed the title, gave me the cash and that was that.

September 24, 2026
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Reply from Wheelzy

We're thrilled to hear that selling your car to us was super easy and fast, and that you received almost double what you expected! It's wonderful that our team was friendly and attentive, ensuring all your questions were answered. We appreciate your high recommendation and look forward to helping your dad with his truck too!

Rated 4 out of 5 stars

Responsive service

Responsive service, no haggling over price, title and tow was included. Multiple replies to check if I'd gotten my tow scheduled which was extremely helpful on my end.

A little pushy with follow ups in regards to connecting with the office of the shop.

September 25, 2026
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Reply from Wheelzy

We're glad to hear that you found our service responsive and that the title and tow were included without any haggling. We appreciate your feedback regarding the follow-ups and will work to ensure our communication is always helpful without being overly persistent.

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