Wheelzy Reviews 

87,189
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 17,791 reviews, reviewers overwhelmingly had a truly great experience with this company. Many customers genuinely appreciate the quick responses, smooth process, and exceptionally helpful staff members who guide them step-by-step through selling their vehicles. Consumers note that the towing arrangements are handled efficiently, the vehicles are picked up on schedule, and payments are issued promptly without ever creating any unnecessary headaches. However, some people mentioned experiencing unexpected pickup delays, unannounced final quote adjustments, or occasional disorganization during the overall transaction process. A few reviewers also noted that customer communication could sometimes feel inconsistent, or that offers were lowered after the vehicle was inspected.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting quick response times, clear communication,... See more

Staff

Reviewers highlight positive aspects of staff, noting that customer service representatives and tow truck... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the entire process... See more

Price

People report positive experiences with price, frequently highlighting that they received the best and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wheelyz works with IAA, Insurance Auto Auctions. They are just simpley the fairest salvage car company I've had the pleasure of working with. From the diligent reps (Shout out to Daniel), to the awes... See more

Company replied

Rated 5 out of 5 stars

I recently sold my Honda Odyssey to Wheelzy, and I had a great experience. The entire process was simple and easy. Their customer service was friendly, helpful, and professional. They explained everyt... See more

Company replied

Rated 5 out of 5 stars

Went online and got my quote and they called me within minutes they gave me a good price and they came and picked it up at no cost for title or towing and paid me in cash, no headache, I would definit... See more

Company replied

Rated 5 out of 5 stars

They picked up my old car today, and I couldn’t be more impressed. They were quick, reliable, professional, and handled everything with care. They made the whole process so easy. It’s rare to f... See more

Company replied


Company details

  1. Car Accessories Store
  2. also in
  3. Car Dealer

Information provided by various external sources

Wheelzy is the most trusted online car buyer, operating nationwide. We are dedicated to providing the absolute best way to sell a car, anywhere. Our friendly team members can help you sell a car quickly and for a competitive price.

Sell your car the easy way.

Written by the company

Guaranteed. Simple. Trusted. Nationwide.
Wheelzy is the the most reliable online car buyer.
Get an instant offer for cars
Tell us some basic information about your car and receive an offer right away.
Every offer includes FREE towing
With Wheelzy, you don't have to arrange a way to get your car to us. We come to you and pickup your car for free!
Receive payment right then and there
Our friendly tow truck drivers will arrive and pay you the agreed upon amount on the spot!
Our offers our guaranteed
Unlike other car buyers, our drivers do not renegotiate at pickup. We guaranteed our offers, so we pay you the agreed upon amount.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

87K reviews

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4.7

All reviews

(87,189)

17,643 reviews in the last 12 months

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title

Rated 5 out of 5 stars

They made it very easy online filled…

They made it very easy online filled out the paperwork. The contacted me right away. Gave me an estimate right away. They contacted me and let me know that it would be the afternoon and that's exactly what it was. He came when he said he was coming and he paid cash and I turned over the title.

September 23, 2026
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Reply from Wheelzy

We're so happy to hear that the online process was easy and that we contacted you right away with an estimate! It's wonderful that our team kept you informed and that the pickup was smooth and efficient.

Rated 5 out of 5 stars

Super easy from start to finish

Super easy from start to finish. They were the only company that would work with me with an e-title. They also offered me the best price for my vehicle.

September 22, 2026
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Reply from Wheelzy

We're so pleased to hear that your experience was super easy from start to finish! It's wonderful that we were able to work with you on an e-title and offer you the best price for your vehicle.

Rated 5 out of 5 stars

All around solid experience

All around solid experience. Lots of communication from the dispatch etc and the driver of the tow truck was great. Easy sign over of the title and problem solved

September 22, 2026
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Reply from Wheelzy

We're so pleased to hear you had an all-around solid experience! It's wonderful that you received lots of communication and that our tow truck driver was great. We're glad the title sign-over was easy and the problem was solved.

Rated 5 out of 5 stars

The staff members on the phone were…polite, efficent, and prompt.

The staff members on the phone were very helpful in answering questions and correcting a mistake I had on the car title. The whole process was done in a day. Since the van was old we were not expecting much for it but they still treated us with great courtesy.

September 22, 2026
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Reply from Wheelzy

We're so glad to hear that our staff was helpful in resolving your car title issue and that the process was completed quickly. It's wonderful that you were treated with great courtesy!

Rated 1 out of 5 stars

The title doesn't reflect the details

When I first call the company, They did their best to obtain my car, don't worry about anything, we take care of all DMV fees, you receive the exact amount we talk about, then after sold the car , I had to pay $103.15 for the bill of sale and when I asked them to compensate me the amount , They converted to a VASE , no answers no contact at all.

September 19, 2026
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Reply from Wheelzy

We sincerely apologize for the unexpected charge and the lack of communication you experienced after the sale of your car. We understand how frustrating it is when expectations are not met, and we regret that we did not provide the clear and consistent support you deserved.

Rated 3 out of 5 stars

A big bump in the road

Wheelzy had an easy estimate process online to dispose of our salvage but running vehicle. The value placed on the car was fair I believe. Once the agreement was made I was contacted and an appointment with a 4 hour window was established for several days later. Reportedly, I would receive a call from the tow driver when he was on his way to me. The 4 hour window came and went. No call, no we are running late, no respect for my time at all! Finally, 6 hours from the first possible pick up time a dispatcher called to ask should he send a truck to pick up my car. Should? Should have done that hours ago. When I said yes he said it would be ANOTHER hour before the driver arrived. No I'm sorry we are late and that you had to take off a whole day from work and not a half day like would have been necessary if they had kept to schedule. The driver was polite and since the car was drivable it was an easy load for him. After taking pictures and handing over the title I was paid in cash. I can't say that I would NEVER use Weelzy again however the experience, and lack of communication and basic respect for my time would make me look elsewhere first. Your mileage may vary.

September 21, 2026
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Reply from Wheelzy

We appreciate you sharing your experience with us. We are truly sorry to hear about the significant delay and lack of communication regarding your vehicle's pickup. We understand how frustrating it is to have your time disrespected, and we sincerely regret the inconvenience this caused you. We are reviewing our scheduling and communication protocols to prevent similar situations in the future and ensure a more reliable and respectful service for all our customers.

Rated 5 out of 5 stars

Top Notch Service

Top Notch Service. Rep took care of replacement title free of charge and arranged the pick up from a friendly tow truck driver who showed up on time. I was pretty depressed about my car dying but Wheelzy offered a fair price and great service that made it less painful.

September 17, 2026
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Reply from Wheelzy

We're so glad we could make a difficult situation less painful for you! It's wonderful to hear that our team took care of the replacement title and that the tow truck driver was friendly and on time. We appreciate your kind words.

Rated 5 out of 5 stars

Wheelzy expressed a sincere desire to…

Wheelzy expressed a sincere desire to purchase my car. They were extremely helpful in obtaining my title from DMV which I found very comforting. They were quick to pick up my car at no cost. I highly recommend them!

September 17, 2026
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Reply from Wheelzy

We're so pleased to hear that we expressed a sincere desire to purchase your car! It's wonderful that we were extremely helpful in obtaining your title from the DMV and that we were quick to pick up your car at no cost. We truly appreciate your high recommendation!

Rated 5 out of 5 stars

They gave me what they offered

They gave me what they offered. Sean Freedom Recovery and towing was on time. This is a fair and legitimate company. I got my check after giving them my title. If you have a car that you don't want try them. Thank you Wheelzy. Thank you Carlos.

September 17, 2026
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Reply from Wheelzy

We're so glad to hear that everything offered was delivered and that the recovery and towing service was on time. It's wonderful that you found us to be a fair and legitimate company. We appreciate your recommendation!

Rated 5 out of 5 stars

It was so easy!

Met the driver, gave him the title and the key, and he paid me what the agreed amount was in cash! It was so easy!

September 17, 2026
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Reply from Wheelzy

We're so pleased to hear that meeting our driver and receiving the agreed-upon cash payment was such an easy experience for you! Thank you for your positive feedback.

Rated 5 out of 5 stars

I made a call to Wheelzy to sell and…

I made a call to Wheelzy to sell and remove my wrecked 2014 Toyota Corolla from a church parking lot on Friday morning (9/11/26). I received a call back within minutes. The representative was very professional and compassionate. She asked questions to get details of the condition of the vehicle, its’ current location. After 15-20 minutes I received an acceptable quote to purchase. The representative then walked me through the sales and towaway process in a step-by-step manner. Within 6 hours the tow truck arrived with the check, I gave the driver the notarized auto title with my signature to sell, the tow driver presented me with a check and towed the vehicle away. It was a very smooth and easy way to sell and have my wrecked vehicle removed. I was very pleased.

September 11, 2026
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Reply from Wheelzy

We're so pleased to hear that selling your wrecked vehicle was such a smooth and easy experience! It's wonderful that our representative was professional and compassionate, guiding you through the process efficiently. We're glad we could provide a quick and satisfactory solution for you.

Rated 5 out of 5 stars

I found wheelzy through a Google search…

I found wheelzy through a Google search on finding the best offer for a vehicle I wanted to sell. I was somewhat skeptical at first thinking like most companies, they try to save as much as possible to generate better profit. It was a quick few questions that were answered and before I knew it I was offered a surprisingly higher offer than I expected. I accepted it without hesitation and just a few moments later I was receiving a call from a great customer service representative who quickly informed me on the next steps towards having cash placed in my hands. They communicated every step of the process and the following morning I was signing over the title with very much needed cash. Complete honesty, clarity, swift process through and through. I even was offered a higher amount after sending pictures of the vehicle as I had expressed asap transfer due to immediate need. I was extremely satisfied with how I was treated. Grateful for the support and service. I will definitely keep wheelzy as my go-to for future reference. Excellent company. Thank you wheelzy team!

September 15, 2026
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Reply from Wheelzy

We are so glad to hear about your positive experience with us! It truly makes our day to know that we exceeded your expectations and provided such a smooth and efficient process for selling your vehicle. We always aim to offer competitive prices and ensure clear communication every step of the way, especially when our customers have immediate needs. Your kind words about our team's support and service mean a great deal to us. We appreciate you choosing us and look forward to being your preferred choice for any future needs. Thank you for your wonderful feedback!

Rated 4 out of 5 stars

Decent experience with Minor…

Decent experience with Minor Frustation. The company was very polite, and patient throughout the entire experience of selling our car over. The only issues came with them repetitively asking for clearer images of our title that would have been impossible without the scanner on our printer, and the other issue of our tow truck driver wanting to run off with our car without supplying payment because he happened to rip our cashiers check in half accidentally. I would recommend the company, but I will make sure people know how the process can be.

September 14, 2026
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Reply from Wheelzy

We appreciate your positive feedback regarding our team's politeness and patience. We sincerely apologize for the difficulties you experienced with the title images and the tow truck driver. We're actively working to improve these aspects of our service.

Rated 5 out of 5 stars

Great agent

Your agent walked me through the process and even when I called to say I had signed my title in the wrong place, she didn't panic.

September 10, 2026
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Reply from Wheelzy

We're so pleased to hear that our agent provided such clear guidance and maintained a calm and helpful demeanor, even when unexpected issues arose. It's wonderful to know you had a positive experience.

Rated 5 out of 5 stars

This is my 2nd time using Wheelz & I…

This is my 2nd time using Wheelz & I cant tell you how easy they made this for me! Fastest $ I've ever made selling a car that broke down. They are quick, great communication & I received cash in hand same day! They even tow it away for free! I'm a customer for life! So glad this company exist! Noone wants to take a total loss when their car messes up & I'm so grateful I was able to get almost $500 for a 2010 Licoln MKX SUV that was almost at 200k miles & had a blown engine. It definitely was a major relief to know that they handle everything! I just gave them the car & title & now I even have a little extra $ to go towards a new vehicle. I cant thank you all enough!

September 12, 2026
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Reply from Wheelzy

We're so thrilled to hear that your second experience with us was just as easy and positive as the first! It's fantastic to know we could provide quick service, great communication, and same-day cash for your vehicle, especially with a blown engine. We're truly grateful to be a relief in such situations and appreciate you being a customer for life!

Rated 3 out of 5 stars

What started out to be easy became a big hassle

The company was helpful in the beginning of the process but when the tow truck driver showed up he did not have the check to pay me with. It took him over 45 minutes on the phone and me 20 minutes to get the check sent over to the repair shop. Then after it was sent, the tow truck driver threw a fit when I wanted to take a minute to deposit the check before handing over the title and he threw an even bigger fit when I wanted to sign off on the title. He threw quite the scene and was told to leave the inside of the repair facility. It was a huge hassle which could have been avoided if he had just brought the check with.

September 9, 2026
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Reply from Wheelzy

We appreciate you taking the time to share your experience with us. We are concerned to learn about the difficulties you encountered with the payment process and the driver's conduct. This is not the standard of service we aim to provide, and we sincerely regret any frustration and inconvenience this caused. We are reviewing this incident to understand what went wrong and to prevent similar situations in the future. Your feedback is invaluable as we continuously work to improve our services.

Rated 5 out of 5 stars

No title but needed get the van junked

I had to get the van moved to junk with a lost title. I was told "no title" It would cost me 450. Wheelzy did all the work and paid me 100 to tow it away.

September 9, 2026
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Reply from Wheelzy

We're glad we could assist with your van removal, even with the title situation. We always aim to make the process as smooth as possible for our customers.

Rated 5 out of 5 stars

Great experience in selling my car

Great experience in selling my car, from start to finish. Very helpful with title processing and explaining process.

September 9, 2026
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Reply from Wheelzy

We're so pleased to hear that you had a great experience selling your car from start to finish! It's wonderful that we could be very helpful with the title processing and explaining the process.

Rated 5 out of 5 stars

The whole process was smooth as can be…

The whole process was smooth as can be from the gentleman picking up the title to the tow truck pickup. I have absolutely no complaints and will definitely use this service again

September 9, 2026
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Reply from Wheelzy

We're so pleased to hear that the entire process was smooth for you! It's wonderful that you have absolutely no complaints and that you'll definitely use our service again.

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