Wheelzy Reviews 

87,233
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 17,791 reviews, reviewers overwhelmingly had a truly great experience with this company. Many customers genuinely appreciate the quick responses, smooth process, and exceptionally helpful staff members who guide them step-by-step through selling their vehicles. Consumers note that the towing arrangements are handled efficiently, the vehicles are picked up on schedule, and payments are issued promptly without ever creating any unnecessary headaches. However, some people mentioned experiencing unexpected pickup delays, unannounced final quote adjustments, or occasional disorganization during the overall transaction process. A few reviewers also noted that customer communication could sometimes feel inconsistent, or that offers were lowered after the vehicle was inspected.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting quick response times, clear communication,... See more

Staff

Reviewers highlight positive aspects of staff, noting that customer service representatives and tow truck... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the entire process... See more

Price

People report positive experiences with price, frequently highlighting that they received the best and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wheelyz works with IAA, Insurance Auto Auctions. They are just simpley the fairest salvage car company I've had the pleasure of working with. From the diligent reps (Shout out to Daniel), to the awes... See more

Company replied

Rated 5 out of 5 stars

I recently sold my Honda Odyssey to Wheelzy, and I had a great experience. The entire process was simple and easy. Their customer service was friendly, helpful, and professional. They explained everyt... See more

Company replied

Rated 5 out of 5 stars

Went online and got my quote and they called me within minutes they gave me a good price and they came and picked it up at no cost for title or towing and paid me in cash, no headache, I would definit... See more

Company replied

Rated 5 out of 5 stars

They picked up my old car today, and I couldn’t be more impressed. They were quick, reliable, professional, and handled everything with care. They made the whole process so easy. It’s rare to f... See more

Company replied


Company details

  1. Car Accessories Store
  2. also in
  3. Car Dealer

Information provided by various external sources

Wheelzy is the most trusted online car buyer, operating nationwide. We are dedicated to providing the absolute best way to sell a car, anywhere. Our friendly team members can help you sell a car quickly and for a competitive price.

Sell your car the easy way.

Written by the company

Guaranteed. Simple. Trusted. Nationwide.
Wheelzy is the the most reliable online car buyer.
Get an instant offer for cars
Tell us some basic information about your car and receive an offer right away.
Every offer includes FREE towing
With Wheelzy, you don't have to arrange a way to get your car to us. We come to you and pickup your car for free!
Receive payment right then and there
Our friendly tow truck drivers will arrive and pay you the agreed upon amount on the spot!
Our offers our guaranteed
Unlike other car buyers, our drivers do not renegotiate at pickup. We guaranteed our offers, so we pay you the agreed upon amount.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

87K reviews

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4.7

All reviews

(87,233)

17,706 reviews in the last 12 months

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title

Rated 5 out of 5 stars

This was a great experience for me

This was a great experience for me. The folks I spoke with helped me navigate this sale and made it easy for me. Incidentally I wasn't able to find my missing title and they have a program to help me deal with that as well. The price I got for my car was fair and they came and got it on time with an appointment that fit my schedule. Thanks again for all of your help and I have referred you to my friends and relatives already. Thanks Again. Chris from Maine

August 25, 2026
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Reply from Wheelzy

We're so happy to hear that you had a great experience and that our team made the sale easy for you! It's wonderful that we could help with your missing title and that you received a fair price. We appreciate your referrals!

Rated 5 out of 5 stars

Hassle Free

Was given a fair price for my old car. The pick up driver was great. They came, saw the car, gave me my money and I signed the title. Hooked up the car and left. Weekly was great at communicating with me. I will definitely remember and refer them in the future.

August 24, 2026
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Reply from Wheelzy

We're so happy to hear that you received a fair price for your car and that our pick-up driver was great! It's wonderful that the process was so smooth and that we communicated well with you. We truly appreciate your kind words and future referrals!

Rated 5 out of 5 stars

You made easy for me to understand how…

You made easy for me to understand how to sell my car to you. With paperwork and the title.

August 20, 2026
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Reply from Wheelzy

We're so pleased to hear that we made the process of selling your car easy to understand, especially with the paperwork and title. We appreciate your positive feedback!

Rated 5 out of 5 stars

Very easy process

Very easy process. Couldn’t find the title they did it for free and towing was free. Made appointment and car was picked up with no problems.

August 17, 2026
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Reply from Wheelzy

We're so pleased to hear that the process was very easy for you! It's wonderful that we could assist with the title and provide free towing. We're also glad the car pickup went smoothly.

Rated 1 out of 5 stars

If I could give 0 I would

If I could give 0 I would. This website is extremely sketchy. Asked for way to much personal information n everytime I send it it was something else of why they couldn’t pick my car up. They offered a very low amount for my vehicle and then told me I had a stop on my title, I personally called the mva n was told otherwise, the lady argued with me then sent me a text message of what the “mva” told her. Complete bs. I do not recommend this company if your looking for a good and legitimate company I would recommend peddle.com they took really good care of me and did not need any personal information from me. Just felt like back and forth games for my information. I asked if they could delete all my info such as the text and photos I sent through text they pretty much told me no it gets saved in there system…. Mind you these are text messages… very sketchy 0/10.

August 17, 2026
Unprompted review
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Reply from Wheelzy

We are truly sorry to hear about your frustrating experience and the concerns you've raised regarding the information requested and the handling of your vehicle's title. We understand your disappointment with the process and the feeling that your personal data was not handled appropriately. We are reviewing your feedback internally to identify areas for improvement in our communication and procedures. We appreciate you bringing these issues to our attention.

Rated 5 out of 5 stars

Great customer service from first call…

Great customer service from first call to pickup. I had misplaced title and they still purchased vehicle with me showing them other paperwork. Driver was great and kept me informed of pickup time. Would recommend them to anyone needing to sell a broken or unused vehicle.

August 19, 2026
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Reply from Wheelzy

We're so happy to hear you received great customer service from start to finish! It's wonderful that we were able to purchase your vehicle even without the title, and that our driver kept you informed. We appreciate you recommending us!

Rated 1 out of 5 stars

Their terrible automated systems keep harassing me to leave a review so here you go!

Did I go through with this whole process? yes… my vehicle was a nightmare! Would I rate them well no… between an AI automation that sends me non stop texts, talks in circles, and doesn’t actually help. Then to receiving calls from someone with such thick Asian accent I can only imagine they are an outsourced staff working from home in the Philippines and asking me to basically leave my line open to calls and to be waiting from 9am-1pm for someone to come by to confirm the appraisal and exchange the vehicle title for the money, just to then have the young man who comes to appraise it being a dollar short and I just have to accept being short changed. Sure it’s only a dollar but I didn’t make up the quote, they did, and they couldn’t even honor the quote they gave a whole day before hand. Then after all that back to an AI automated system constantly messaging for a review after they acknowledged and claimed they escalated the issue about being shorted, including giving some BS about informing their manager, but honestly who knows who even sees it much less acknowledges it since no humans followed up on that and no sane person should be taking the word of a non human automation response as a means of accomplishing anything. Oh and now it’s the third day and I am still getting emails and texts asking for this damn review and even though they got the title and I got my cash (still a dollar short) my vehicle is still sitting in the parking lot of my apartment building and has not been collected… so ya… there’s my review. 1 star… don’t bother supporting a company that uses AI, overseas phone operators, doesn’t fulfill the financial commitment of their own quotes. It’s not worth the circus act of poor communication and short cuts that make everything take longer than needed. Oh and I also have receipts of the quote, and of what was written out and actually given to me along with the insane amount of AI review requests I received that are beyond annoying.

Edit ——
They literally responded below to my review with a generic AI response… that’s how much they are playing in our faces.

August 17, 2026
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Reply from Wheelzy

We sincerely appreciate you taking the time to share such detailed feedback regarding your recent experience. We are truly sorry to hear that the process was so frustrating and did not meet your expectations. We understand your concerns about the automated communication, the challenges with our customer service, the discrepancy in the appraisal amount, and the delay in vehicle collection. We are actively reviewing your comments to identify areas for immediate improvement in our communication protocols, appraisal accuracy, and logistics. We are committed to ensuring a smoother and more transparent experience for all our customers in the future.

Rated 5 out of 5 stars

Sold my Audi with them and the initial…

Sold my Audi with them and the initial sale price was just over 2000. There policy requires a signed title messaged to them prior to receiving the check. I was not comfortable with this arrangement so settled on a sale price of 1999.00. After that the transaction was flawless. If I’m faced with a similar scenario where the value of the car is more than 2k I would feel comfortable moving forward with sending the signed title.

August 16, 2026
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Reply from Wheelzy

We appreciate you sharing your experience, and we're glad that the transaction was flawless after adjusting the sale price. It's great to hear that you would feel comfortable proceeding with our standard process for higher-value vehicles in the future.

Rated 4 out of 5 stars

Good communication in a stressful time

Communication with wheelzy was good. They contracted out the tow to a local company and their tow truck did not arrive within the window, but once we met with the tower, everything was quick. We got cash for the car and a receipt when we handed over the title. Wheelzy gave us the best price for our car over a few other companies I got quotes from. It was a stressful experience (mainly because the car died unexpectedly and we had to get this done fast) but wheelzy came through and got rid of the car for us.

August 18, 2026
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Reply from Wheelzy

We're glad to hear that communication was good and that we offered you the best price for your car! We understand that unexpected car issues can be stressful, and we're happy we could help you through the process. We appreciate your understanding regarding the tow truck's arrival time.

Rated 4 out of 5 stars

Company good, vendor bad

The company's staff were polite, courteous and knowledgeable.

However, the vendors they use for towing and check disbursement are the Achilles Heel of the experience. Because I don't know the vendor companies they contract nor did I choose the vendors, I cannot provide the feedback to them directly, so it has to go here.

The vendor dispatched to the vehicle didn't:
1. Call me ahead as I was repeatedly advised by company reps.
2. Arrive in the agreed upon time window.
3. Work with me on the logistics to exchange title and payment.

August 14, 2026
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Reply from Wheelzy

We appreciate your positive feedback regarding our staff's politeness and knowledge. We sincerely apologize for the issues you experienced with our third-party vendors. We understand your frustration when the vendor did not communicate as expected, arrive within the agreed timeframe, or coordinate logistics effectively. Your detailed feedback is invaluable, and we will use it to address these concerns with our partners to improve our service.

Rated 5 out of 5 stars

A Good Company to Deal With

The people I spoke to on the phone very helpful and very nice. The tow truck driver asked me to show him the title and he showed me the check. He told me where to sign my name and where to print my name on the title. He then handed me the check. This was a very smooth transaction.

August 17, 2026
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Reply from Wheelzy

We're so glad to hear that your experience was smooth and positive! It's wonderful that our phone team was helpful and that the driver made the transaction easy for you.

Rated 5 out of 5 stars

Just sold my car to these guys

Just sold my car to these guys. Simple transaction. I was able to get it hauled off and paid almost double what I’d been able to get from the junk yard myself. They sent the money via Venmo in the front yard and signed the title and it’s gone! Highly recommend!

August 17, 2026
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Reply from Wheelzy

We're so happy to hear that selling your car to us was a simple transaction and that you received a great offer! It's wonderful that we could make the process so easy for you.

Rated 5 out of 5 stars

Very fast pickup and easy scheduling

Very fast pickup and easy scheduling. Initially a lot of phone calls to sort out vehicle/title details but after that very efficient service! Would 10/10 recommend.

August 13, 2026
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Reply from Wheelzy

We're so glad to hear that despite the initial calls, you found our service to be very efficient and the pickup fast and easy! We truly appreciate your 10/10 recommendation.

Rated 5 out of 5 stars

Very easy and straightforward…

Very easy and straightforward transaction. I had my clear title in hand, an honest assessment of the condition of my car, a few competitor quotes, and they did the rest. I had never sold a vehicle online before but they made it super easy and gave me a competitive price. 10/10 recommend

August 15, 2026
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Reply from Wheelzy

We're so happy to hear you had such a straightforward transaction! It's wonderful that you found the process super easy and received a competitive price, especially since it was your first time selling a vehicle online. We appreciate your 10/10 recommendation!

Rated 2 out of 5 stars

I do not recommend, just drop off at your local junk yard .

Completed questionnaire online quick and easily . Got many calls & texts right after accepting offer for $611 with my missing title . Pick up was scheduled next day . During calls they verify that you have keys title and it runs , no title so let the lady calling know as well . Next day tow truck driver shows up brings offer down to $300 while on the phone with someone then they said $400 for no title after so much trying to negotiate I felt pressure as they said it won’t be worth it me going to get a tittle next week etc . So ended up taking it (should have turnt it down and taken to local junk yard after getting title ) . When they would text and call to verify car had been picked up they offered a receipt till this day I have no receipt. When I called back and texted to get a receipt they stated i was payed $400 for missing title and catalytic converter. This vehicle was not missing a catalytic converter or any parts at all ! I got a mechanic at home and it in fact was not missing it nor was it making a noice . They also seemed to be based in Florida and associated with cluckerjunker as some of the wheelzy messages came from the same number . Customer service was nice and quick when offer was accepted but no call back after I called with my concern on this matter . Still no receipt no call back . I honestly wouldn’t recommend this service just go with your local junk yard and haul yourself if you can . Don’t be lazy like me and take a short cut . I will update if I ever get a response from them again .

August 13, 2026
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Reply from Wheelzy

We appreciate you sharing your detailed feedback regarding your recent experience. We are truly sorry to hear that the final offer differed from the initial quote and that you felt pressured during the negotiation process. We understand your frustration regarding the missing receipt and the incorrect claim about a missing catalytic converter. We are actively reviewing your case to understand why these discrepancies occurred and to ensure our communication and processes are clear and accurate. We are committed to improving our service and preventing similar situations in the future.

Rated 4 out of 5 stars

It was quick but it felt too good to be…

It was quick but it felt too good to be true because after giving all the info on website, got multiple text messages and phone calls where I had to repeat myself. I almost backed out but the tow truck showed, the title was transferred legitimately, my promised cash was paid in 20min. At that point it felt great to get the car taken care of.

August 13, 2026
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Reply from Wheelzy

We're glad to hear that despite the initial concerns, the process ultimately went smoothly and you were satisfied with the outcome. We appreciate your feedback regarding the communication and will work to improve our process.

Rated 5 out of 5 stars

Wheelzy is truly a lifesaver

Wheelzy is truly a lifesaver. I got into a car accident and wanted to let go of my car but had no place to store it and no time on my hands. I found Wheelzy online and had a phone call conversation about my situation. They offered me a good amount for my vehicle and offered their free towing to come pick it up from the body shop it was at the NEXT day. They were even going to pay my balance at the body shop if i had any charges. The tow truck drivers handed me the check and i handed them my title and keys. Truly the best way to end my journey with my car. Thank you so much!!!

August 14, 2026
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Reply from Wheelzy

We're so glad we could be a lifesaver during a challenging time! It's wonderful to hear that our quick process, fair offer, and free next-day towing made ending your journey with your car a smooth and stress-free experience. Thank you for your kind words!

Rated 5 out of 5 stars

It was as easy as a call and scheduling…

It was as easy as a call and scheduling a time to pick up your car. They tow it away for free too. They even have an easy process for people without their title! Would highly recommend if you’re looking to get rid of your junky car!

August 14, 2026
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Reply from Wheelzy

We're so happy to hear that getting rid of your car was as easy as a call and scheduling a pickup time! It's wonderful that we tow it away for free and have an easy process for those without a title. We appreciate your recommendation!

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