Wheelzy Reviews 78,935

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 17,020 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, praising the staff for their professionalism and helpfulness. Many people appreciate the smooth user experience, noting the ease and efficiency of the process, along with competitive pricing. However, some customers also noted issues with communication, mentioning that different agents provided conflicting information or that tow truck drivers arrived late. A few other people also felt that initial price offers were sometimes reduced without clear explanation, leading to frustration.

What people talk about most

Service

Reviewers express high satisfaction with the service. Customers frequently highlight the quick and easy... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the process as... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the fast, helpful, and... See more

Price

Clients share positive opinions on price, with many reviewers stating that the company offered the best price... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The process was simple. The online form was clear and easy to complete. I immediately received contact from Prince, who took ample time in the first conversation to collect all the necessary informati... See more

Company replied

Rated 5 out of 5 stars

The customer service with this company is top notch. The representatives are very polite and are in contact with you throughout the process via phone and texts. Most of the other companies offer les... See more

Company replied

Rated 5 out of 5 stars

Hello, I received great customer service from the agent as well as the delivery/pickup gentleman. I was super impressed by the agent and the clarification each step of the process. I explained t... See more

Company replied

Rated 5 out of 5 stars

Unlike other companies I’ve encountered, my encounter was a most pleasant. The process was well detailed explained by the customer service representative. When I asked for a tad more on the selling... See more

Company replied


Company details

  1. #20 of 89 best companies in Car Accessories Store
  2. #8 of 12 best companies in Car Dealer

Information provided by various external sources

Wheelzy is the most trusted online car buyer, operating nationwide. We are dedicated to providing the absolute best way to sell a car, anywhere. Our friendly team members can help you sell a car quickly and for a competitive price.

Sell your car the easy way.

Written by the company

Guaranteed. Simple. Trusted. Nationwide.
Wheelzy is the the most reliable online car buyer.
Get an instant offer for cars
Tell us some basic information about your car and receive an offer right away.
Every offer includes FREE towing
With Wheelzy, you don't have to arrange a way to get your car to us. We come to you and pickup your car for free!
Receive payment right then and there
Our friendly tow truck drivers will arrive and pay you the agreed upon amount on the spot!
Our offers our guaranteed
Unlike other car buyers, our drivers do not renegotiate at pickup. We guaranteed our offers, so we pay you the agreed upon amount.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

79K reviews

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Rated 5 out of 5 stars

May 17

May 17, 2026

It was a pleasant first time experience working with Wheelzy in getting my Mitsubishi Galant sold. I would readily recommend anybody to do business with them anytime. Franco

May 17, 2026
Wheelzy logo

Reply from Wheelzy

We are so glad to hear you had a pleasant first-time experience selling your car with us. Thank you for your kind recommendation!

Rated 5 out of 5 stars

Conversation was clear

Conversation was clear, ease of transaction, & they follow up to make sure everything was completed.

May 15, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad to hear that our communication was clear and the transaction was easy! We appreciate you noting our follow-up.

Rated 5 out of 5 stars

A simple and sound way to go

The process was extremely easy. It was all online, text, or call. They gave me the best offer I could get for my junk car. There wasn't any spam messages. I was very pleased with the customer service from Wheelzy and the towing company that came to pick the car up.

May 17, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad to hear the process was easy and that you received the best offer for your car. It's wonderful that our customer service and the towing company met your expectations!

Rated 5 out of 5 stars

Outstanding performance very quick no…

Outstanding performance very quick no hassle no trouble I recommend them for anyone...

May 17, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad you experienced outstanding performance and found our service quick and hassle-free! We appreciate your recommendation.

Rated 5 out of 5 stars

Very professional pleasant and on time

Very professional pleasant and on time. Paid what was promised initially and no hassles. Definitely recommend

May 17, 2026
Wheelzy logo

Reply from Wheelzy

We're so happy you found our team professional and pleasant, and that we honored our initial promise. We appreciate your recommendation!

Rated 5 out of 5 stars

Very responsive and polite

Very responsive and polite. Made the whole experience very easy.

May 16, 2026
Wheelzy logo

Reply from Wheelzy

We're so happy we made your experience easy and were responsive and polite!

Rated 5 out of 5 stars

A ++ Experience!

The experience from start to finish was very easy. They were able to pick up my car the following day and were fast an efficient.

May 17, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad the entire experience was easy for you! It's wonderful that we could pick up your car quickly and efficiently.

Rated 5 out of 5 stars

Everything worked out very smoothly

Everything worked out very well. Driver arrived in a timely manner.. actually earlier. He was very nice and professional. Signed over the title gave my keys filled out a form and received my check for the old vehicle. I would recommend this company 10/10

May 17, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad to hear everything worked out well and that our driver was timely, nice, and professional. We appreciate your 10/10 recommendation!

Rated 5 out of 5 stars

Pleasurable experience

All I can say is the entire process took less than 20 mins to complete. Friendly fast and officiant! Conversation was immediately followed up with an email. Cash transaction and car hauled away. Highly recommended is your junking your car. Lot easier than the car donation services.

May 16, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad to hear the process was fast, friendly, and efficient for you! We appreciate your high recommendation and positive feedback.

Rated 5 out of 5 stars

The pick up person was very nice and…

The pick up person was very nice and dealt with us in a very customer service way very professional. We were very satisfied and we definitely will tell anyone we know who’s looking to get rid of a old car.

May 16, 2026
Wheelzy logo

Reply from Wheelzy

We're so pleased to hear our pickup person was professional and provided great customer service! We appreciate your satisfaction and recommendation.

Rated 5 out of 5 stars

Everything went fast and smooth

Everything went fast and smooth. I had no issues. Everyone that dealt with were very nice as well

May 16, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad everything went fast and smoothly for you. We appreciate your kind words about our team.

Rated 5 out of 5 stars

Smooth sale

Smooth sale. Knowledgeable and helpful staff. Good communication. Well done Wheelzy.

May 14, 2026
Wheelzy logo

Reply from Wheelzy

We're so happy you experienced a smooth sale with our knowledgeable and helpful staff and good communication.

Rated 5 out of 5 stars

Smooth experience

Smooth experience! My motor blew on my '13 Kia Sportage. I submitted for a quote, and had a phone call shortly after. We worked through the details and price. We arranged a time slot of 4 hours, and the driver would call me an hour ahead of time. The drive stuck to the 1 hr heads up, and met me promptly. Wrote a check for the amount we had agreed upon. They were in good communication and made certain every went well and had any questions. Very smooth and easy process!

May 15, 2026
Wheelzy logo

Reply from Wheelzy

We're happy to hear that your experience was smooth and easy. We appreciate you sharing your positive feedback about our communication and prompt service. Thank you!

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