Wheelzy Reviews 

87,238
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 17,791 reviews, reviewers overwhelmingly had a truly great experience with this company. Many customers genuinely appreciate the quick responses, smooth process, and exceptionally helpful staff members who guide them step-by-step through selling their vehicles. Consumers note that the towing arrangements are handled efficiently, the vehicles are picked up on schedule, and payments are issued promptly without ever creating any unnecessary headaches. However, some people mentioned experiencing unexpected pickup delays, unannounced final quote adjustments, or occasional disorganization during the overall transaction process. A few reviewers also noted that customer communication could sometimes feel inconsistent, or that offers were lowered after the vehicle was inspected.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting quick response times, clear communication,... See more

Staff

Reviewers highlight positive aspects of staff, noting that customer service representatives and tow truck... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the entire process... See more

Price

People report positive experiences with price, frequently highlighting that they received the best and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wheelyz works with IAA, Insurance Auto Auctions. They are just simpley the fairest salvage car company I've had the pleasure of working with. From the diligent reps (Shout out to Daniel), to the awes... See more

Company replied

Rated 5 out of 5 stars

I recently sold my Honda Odyssey to Wheelzy, and I had a great experience. The entire process was simple and easy. Their customer service was friendly, helpful, and professional. They explained everyt... See more

Company replied

Rated 5 out of 5 stars

Went online and got my quote and they called me within minutes they gave me a good price and they came and picked it up at no cost for title or towing and paid me in cash, no headache, I would definit... See more

Company replied

Rated 5 out of 5 stars

They picked up my old car today, and I couldn’t be more impressed. They were quick, reliable, professional, and handled everything with care. They made the whole process so easy. It’s rare to f... See more

Company replied


Company details

  1. Car Accessories Store
  2. also in
  3. Car Dealer

Information provided by various external sources

Wheelzy is the most trusted online car buyer, operating nationwide. We are dedicated to providing the absolute best way to sell a car, anywhere. Our friendly team members can help you sell a car quickly and for a competitive price.

Sell your car the easy way.

Written by the company

Guaranteed. Simple. Trusted. Nationwide.
Wheelzy is the the most reliable online car buyer.
Get an instant offer for cars
Tell us some basic information about your car and receive an offer right away.
Every offer includes FREE towing
With Wheelzy, you don't have to arrange a way to get your car to us. We come to you and pickup your car for free!
Receive payment right then and there
Our friendly tow truck drivers will arrive and pay you the agreed upon amount on the spot!
Our offers our guaranteed
Unlike other car buyers, our drivers do not renegotiate at pickup. We guaranteed our offers, so we pay you the agreed upon amount.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

87K reviews

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4.7

All reviews

(87,238)

17,706 reviews in the last 12 months

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title

Rated 5 out of 5 stars

Fast and Easy

Wheelzy is the easiest and quickest way to get rid of an unwanted vehicle. The process is very straightforward, they pay in cash they amount that they agreed to pay. They don't subtract fees for title transfer or towing like some other companies do. I have dealt with Wheelzy multiple times, and I will continue to use their service whenever I have an unwanted vehicle to sell.

August 14, 2026
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Reply from Wheelzy

We're so glad to hear that you find Wheelzy to be the easiest and quickest way to sell an unwanted vehicle! It's wonderful that the process was straightforward and that we paid the agreed-upon amount without hidden fees. We appreciate your continued trust in our service!

Rated 5 out of 5 stars

I like that you came to me

I like that you came to me. I didn't have to do anything other than give up the title and key. The process was simple.

August 13, 2026
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Reply from Wheelzy

We're so glad to hear that our service was convenient for you and that you found the process simple. We appreciate your positive feedback!

Rated 5 out of 5 stars

I had a used car in my yard for a year…

I had a used car in my yard for a year or two that nobody's been driving. Had nothing to do with it. I made a call. Got the cash. No problem, no hassle. Hand it over the title. Hand it over the check and on my way

August 10, 2026
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Reply from Wheelzy

We're glad to hear that selling your unused car was such a straightforward and hassle-free experience for you. Thank you for sharing your positive feedback!

Rated 5 out of 5 stars

They were pleasant to deal with

They were pleasant to deal with, and they gave me the price I was asking for my car. I would recommend them to any and all. The process was easy, and they were patient when I could not find my title. Would definitely deal with them again. Thank you for all your help. Regina

August 10, 2026
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Reply from Wheelzy

We're so happy to hear that your experience with us was pleasant and easy! It's wonderful that we were able to offer the price you wanted for your car and that our team was patient. We appreciate your recommendation!

Rated 5 out of 5 stars

Stress free !

Being a person that requires feeling secure above all else is very important to me! All of my concerns regarding this transaction process were answered immediately. The title tranfer as well as the pickup of the vehicle were handled professionally and quickly. I would highly recommend this company to others and wouldn't hesitate to call them again if needed.

August 10, 2026
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Reply from Wheelzy

We're so happy to hear that you felt secure throughout the entire transaction process! It's wonderful that all your concerns were answered immediately and that the title transfer and vehicle pickup were handled professionally and quickly. We truly appreciate your high recommendation!

Rated 5 out of 5 stars

Process was quick and easy

Process was fairly quick and easy. Wheelzy was able to handle processing the title transfer through them which alleviated the stress of myself having to go to my BMV to request a new title (Ohio doesn't send paper titles any more, you have to request one in person). Tow driver was a little bit delayed on a Saturday but communicated his delay and once he arrived, the process was quick. Wheelzy paid with a check the same day as pickup. Overall the experience was great. I would recommend Wheelzy for anyone needing to scrap or get rid of an old vehicle for some quick money. Thank you.

Joe M (OHIO)

August 8, 2026
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Reply from Wheelzy

We're so happy to hear that the process was quick and easy for you, and that we could help with the title transfer. We appreciate your understanding regarding the tow driver's delay and are glad the pickup was still quick. It's great to know you had a positive experience overall and would recommend us!

Rated 5 out of 5 stars

The communication was very consistent…

The communication was very consistent and frequent to ensure progress in the selling process. The driver was late for pickup, but nonetheless it was a fast process signing over the title, getting paid, and having the car towed out the next day.

August 8, 2026
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Reply from Wheelzy

We're glad to hear that our communication was consistent and helped ensure progress in the selling process. We apologize for the driver's delay but are pleased that the rest of the process, from signing to payment and towing, was fast and efficient. Thank you for your feedback!

Rated 1 out of 5 stars

Tow truck came to my house without…

Tow truck came to my house without calling first. Did not attempt to ring doorbell or knock.Took my vehicle with my belongings still inside including my license plate. Did not get keys or title at that time. Also I di not receive a check at the promised time.

August 5, 2026
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Reply from Wheelzy

We are very sorry to hear about the issues you experienced with the tow and the delay in payment. We are looking into this matter to understand what went wrong.

Rated 5 out of 5 stars

Was the easiest transaction I've ever…

Was the easiest transaction I've ever done. Went to the website and filled out all the information required, got a call a few minutes later with a few more questions and had an offer within 5 minutes. Scheduled the pickup window and when the driver showed up I simply handed him the title and he handed me the check. I was waiting for more to be done but he just smiled at me and said "that's it!".

Unbelievable simple. Customer Service guided me through the whole thing via text. I was thinking this was too good to be true but the whole process was that easy and went exactly like they said it would.

August 7, 2026
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Reply from Wheelzy

We are thrilled to hear that your experience was so incredibly easy and smooth! It's wonderful to know that our team provided excellent customer service and that the process went exactly as expected, from the quick offer to the simple pickup. We appreciate your kind words.

Rated 2 out of 5 stars

The selling process was overall very…

The selling process was overall very easy. I was disappointed that they did not honor the up front price. They removed $50 for us being out of state when the car died. The car was worth less than the tow bill to get it home, but I feel like transparency would have been appreciated with that situation. They also took off $50 because I kept the new battery that I had just put in a couple months ago. I can understand that, but not the title issue.

August 4, 2026
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Reply from Wheelzy

We sincerely apologize for the disappointment and frustration you experienced regarding the final price. We understand your concerns about the deductions and the lack of transparency in that situation. We are reviewing our processes to ensure clearer communication regarding all factors that may affect the upfront offer.

Rated 5 out of 5 stars

Best Option

They were able to tow my car, pay for a title replacement, and give me a check for my junker van! Super nice and will compete with other pricing! Thank you!!

August 6, 2026
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Reply from Wheelzy

We're so pleased to hear that we were able to assist with towing your car, handling the title replacement, and providing a check for your van! It's wonderful that you found our team super nice and competitive with pricing. Thank you for your kind words!

Rated 5 out of 5 stars

Excellent

Excellent, courteous and fast! Answered a few questions and scheduled pick up. The driver picking up the vehicle had check in hand. They helped me get the title and even sent a reminder in case I forgot to remove the lic plate so they could help. The best way to take care of this and not have to worry about a thing!

August 4, 2026
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Reply from Wheelzy

We're so happy to hear that your experience was excellent, courteous, and fast! It's wonderful that we could answer your questions, schedule the pickup efficiently, and that the driver had the check ready. We're especially glad we could assist with the title and send a helpful reminder about the license plate.

Rated 5 out of 5 stars

THEY ARE VERY PROFESSIONAL

THEY ARE VERY PROFESSIONAL! They Kept THEY KEPT IN TOUCH WITH YOU WITH UPDATES! THEY ARE VERY NICE AND TRY TO WORK WITH YOU WITH PRICE. AND CASH IN HAND WHEN YOU SIGN THE TITLE. THEY WERE THE BEST COMPARE TO OTHER COMPANIES!

August 3, 2026
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Reply from Wheelzy

We're so glad to hear you found our team professional and that we kept you updated! It's wonderful that we could work with you on the price and that you received cash in hand. We appreciate you comparing us favorably to other companies!

Rated 1 out of 5 stars

Here’s the review you asked for - four times — You shorted the payment from my ‘guaranteed’ online quote, I shorted your stars.

Wheelzy has sent me four automated emails begging for a review, so here is the truth. They gave me a 'guaranteed' online quote (and then told me via text that parts for the Chevy weren’t in demand — even though they are very sought after regardless of age in most junkyards in Texas — when you have the time, space, and inclination to part it out). While on-the-spot cash is part of their standard business model, the tow driver forced an 'authorized' price drop on site, cutting my locked-in quote by over 25% just for a dead battery and some dirt (it sat in a mechanic’s lot). It was a complete vehicle: catalytic converter, since they asked specifically online about that part, motor & transmission intact, but it made a loud noise that we just weren’t going to be able to have fixed anytime soon so we parked it for quite some time before deciding to get rid of it. Worse yet with this experience, he gave me absolutely zero physical or digital receipt, failed to provide a Texas Title Transfer Application (Form 130-U) for a signature, and left the buyer section on my Texas brown title completely blank. Leaving the buyer section blank allows an independent carrier to jump vehicle titles under Wheelzy's brand. I have already filed a Texas VTR-346 Transfer Notification listing Wheelzy LLC as the buyer to protect myself from state liability. Wheelzy corporate needs to audit the third party they used and somehow remedy the shortage between what was paid and their 'guaranteed price'.

Edited on 08/03/2026 to add reply:

Thank you for responding. For documentation and accountability, please respond through the BBB portal where my formal complaint is already filed. I do not consent to phone contact.
All communication should remain within the BBB case.

July 29, 2026
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Reply from Wheelzy

We appreciate you taking the time to provide us with your detailed feedback. We are concerned to learn about the issues you encountered with the guaranteed quote, the price adjustment, and the handling of the title transfer. We are actively investigating the discrepancy between the initial quote and the final payment, as well as the actions of the third-party tow driver regarding the documentation. We are committed to ensuring our partners adhere to our standards and legal requirements. We are reviewing our processes to prevent similar situations from occurring in the future and to ensure all necessary paperwork is completed correctly.

Rated 5 out of 5 stars

Timely and professional

After dealing with an unexpected problem with our car, which rendered it inoperable and too expensive to fix, I checked several sites and filled out inquiry pages and received estimates. After a few minutes this company called me and asked me some follow up questions and the service rep was really friendly and understanding. I explained everyrhing and they didn't change the estimate. I was able to have my pickup schedules the following day and received messages with details. They were very communicative and understanding. The tow driver was very punctual and called me in the morning giving me a heads up when he was 30 minutes out so I could be ready. He helped me understand the process of signing over title and made a personally difficult situation more endurable. I even received polite follow up texts checking to see if the car was picked up. The estimate was very fair and service was timely and friendly.

August 2, 2026
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Reply from Wheelzy

We are so glad we could help turn a difficult situation into a more manageable one for you! It's wonderful to hear that our team's friendly and communicative approach, from the initial estimate to the punctual tow, made a positive impact. We truly appreciate your kind words.

Rated 5 out of 5 stars

5 Star Service

I found Wheelzy online. It was incredibly easy to get a quote and the customer service was amazing. On the day that was scheduled for pickup I realized what I thought was the title was not in fact the right paperwork. After sending Wheelzy a quick text they listed several other options they could accept and made things very simple for me. My vehicle was over 17 years old, had an engine that had overheated, and had been up on stands for over 10 years. They offered me more for it than other competitors did. They communicated with me during every step of the process and they came during the scheduled pick up time. I will definitely recommend them to others and plan to choose them in the future.

July 31, 2026
Unprompted review
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Reply from Wheelzy

We're thrilled to hear that you had such a positive experience with us, especially with the ease of getting a quote and our customer service! We understand that paperwork can sometimes be tricky, and we're glad our team could provide helpful options to make the process simple. It's fantastic that we could offer you more for your older vehicle and maintain clear communication throughout. We appreciate your recommendation and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Couldn’t get the title to him so he…

Couldn’t get the title to him so he drove out to come get it so he could pick up our bus in the next couple of days because we had to leave!! Though we were facing some adversity due to the little time we had they made it very easy and they were positive and we felt taken care of! Thanks guys!

August 1, 2026
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Reply from Wheelzy

We're so glad we could make the process easy for you, even with a tight schedule! It's wonderful to hear that our team was positive and that you felt well taken care of. Thank you for your kind words!

Rated 5 out of 5 stars

Received payment for agreed price

Experience was positive. Just took a while to complete transaction on the phone. I worked with Ely who was very patient with me texting picture of title.

July 31, 2026
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Reply from Wheelzy

We're so glad to hear your experience was positive! We appreciate your patience and are delighted that Ely was able to assist you so effectively with your transaction.

Rated 5 out of 5 stars

Super easy and quick process

Super easy and quick process! Very good communication of expectations and reply time was great! I got the cash in person after giving the title.

July 30, 2026
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Reply from Wheelzy

We're so pleased to hear that the process was super easy and quick for you! It's wonderful that our communication of expectations and reply time were great. We appreciate your kind words!

Rated 5 out of 5 stars

Customer Service

The company gave me a fair quote over my computer. 8:30am. The driver was a very nice guy. He took some photos of the vehicle. He did everything with a smile. I gave him the title to the SUV. He paid me cash. Nice guy, all done in 15 minutes.

July 31, 2026
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Reply from Wheelzy

We're so glad to hear that you received a fair quote and that our driver was friendly and efficient, completing everything quickly. We appreciate you sharing your positive experience!

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