Wheelzy Reviews 

87,254
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 17,791 reviews, reviewers overwhelmingly had a truly great experience with this company. Many customers genuinely appreciate the quick responses, smooth process, and exceptionally helpful staff members who guide them step-by-step through selling their vehicles. Consumers note that the towing arrangements are handled efficiently, the vehicles are picked up on schedule, and payments are issued promptly without ever creating any unnecessary headaches. However, some people mentioned experiencing unexpected pickup delays, unannounced final quote adjustments, or occasional disorganization during the overall transaction process. A few reviewers also noted that customer communication could sometimes feel inconsistent, or that offers were lowered after the vehicle was inspected.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting quick response times, clear communication,... See more

Staff

Reviewers highlight positive aspects of staff, noting that customer service representatives and tow truck... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the entire process... See more

Price

People report positive experiences with price, frequently highlighting that they received the best and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wheelyz works with IAA, Insurance Auto Auctions. They are just simpley the fairest salvage car company I've had the pleasure of working with. From the diligent reps (Shout out to Daniel), to the awes... See more

Company replied

Rated 5 out of 5 stars

I recently sold my Honda Odyssey to Wheelzy, and I had a great experience. The entire process was simple and easy. Their customer service was friendly, helpful, and professional. They explained everyt... See more

Company replied

Rated 5 out of 5 stars

Went online and got my quote and they called me within minutes they gave me a good price and they came and picked it up at no cost for title or towing and paid me in cash, no headache, I would definit... See more

Company replied

Rated 5 out of 5 stars

They picked up my old car today, and I couldn’t be more impressed. They were quick, reliable, professional, and handled everything with care. They made the whole process so easy. It’s rare to f... See more

Company replied


Company details

  1. Car Accessories Store
  2. also in
  3. Car Dealer

Information provided by various external sources

Wheelzy is the most trusted online car buyer, operating nationwide. We are dedicated to providing the absolute best way to sell a car, anywhere. Our friendly team members can help you sell a car quickly and for a competitive price.

Sell your car the easy way.

Written by the company

Guaranteed. Simple. Trusted. Nationwide.
Wheelzy is the the most reliable online car buyer.
Get an instant offer for cars
Tell us some basic information about your car and receive an offer right away.
Every offer includes FREE towing
With Wheelzy, you don't have to arrange a way to get your car to us. We come to you and pickup your car for free!
Receive payment right then and there
Our friendly tow truck drivers will arrive and pay you the agreed upon amount on the spot!
Our offers our guaranteed
Unlike other car buyers, our drivers do not renegotiate at pickup. We guaranteed our offers, so we pay you the agreed upon amount.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

87K reviews

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4.7

All reviews

(87,254)

17,706 reviews in the last 12 months

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title

Rated 4 out of 5 stars

Our experience was great

Our experience was great. Wheelzy picked up our car in a timely and respective manner. The process was simple and quick to transfer the title over. The only thing that could have been better was the payout, but Wheelzy picked up the vehicle with no charge so that’s a plus.

July 31, 2026
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Reply from Wheelzy

We're so happy to hear that your experience was great and that we picked up your car in a timely and respectful manner! It's wonderful that the process was simple and quick. We appreciate your feedback!

Rated 5 out of 5 stars

Replied immediately to any questions or…

Replied immediately to any questions or issues I messaged.
Although I contacted wheeze because going through the companies listed online as buying salvaged car, running or not, I had sold a vehicle several years ago and initially contacted wheezy, But chose another company due to the price quote changing a couple times and couldn't pin down a specific window of time or day which would have had me in a two day at home wait.
This time, when I contacted Wheeze, After speaking with the associate, I stated I would call the next day, with car vin# and other information. The next day, I received several msgs from a sell cars co. I thought they had sold my info to others or my online search was tracked. Either way, I didn't respond to msgs. The next day I looked up Wheezy to see what was stated about their legitimacy. Basically positive reviews.
I still did not respond because I didn't know that Sell Cars was connected To Wheeze, Later I read A msg from wheeze stating, Sell Cars were connected to them. So I proceeded.
Not knowing much about salvaging or worth of my cars salvage, ( and only later looking into that) my getting the car out my yard, was my primary concern. Long story short, Wheeze was pretty much a breeze and walk me through the process and Dmv, also not having my title, like pros. Thanks

July 30, 2026
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Reply from Wheelzy

We appreciate you sharing your detailed experience with us. We understand your initial hesitation and the confusion regarding our affiliated companies. We are glad that we were able to clarify the connection and ultimately provide a smooth and helpful process for salvaging your car, especially with the title situation. It's great to hear we could make it a "breeze" for you.

Rated 1 out of 5 stars

Price was not agreed upon amount.

After we disclosed, we had an
Electronic title, which is legal, you never discussed that you had to have a paper one; which we would’ve been glad to have gone and gotten one yesterday. When the driver came to pick it up the truck today he withheld $100 because he said they to get a title. That was ridiculous. My husband should’ve told him to forget it and if we needed one, we would go get one Monday for $10 at the tag office. This was very unprofessional and I don’t ever want to use you guys again, we have two other vehicles we want to sell. You could’ve stated yesterday that you needed the title and we would’ve gone and gotten it and had it here for you today. We notified you of the electronic title in advance and was never told you wanted a paper title.

July 31, 2026
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Reply from Wheelzy

We appreciate you sharing your experience. We sincerely apologize for the miscommunication regarding the title and the inconvenience this caused. We understand your frustration and are truly sorry for the negative experience. We are reviewing our processes to ensure this doesn't happen again.

Rated 5 out of 5 stars

Quick simple way to scrap your car for decent price

They showed up money in hand singed title over that was it simple in they give you your offer without seeing the vehichle first good people id recomend them to anybody

July 30, 2026
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Reply from Wheelzy

We're so glad to hear that your experience was simple and straightforward! We appreciate your kind words and recommendation. Thank you for your positive feedback.

Rated 4 out of 5 stars

Very Smooth Transaction

The only reason I gave it 4 and not 5 was there were a lot of annoying phone calls to get my business when I asked for a quote.
I would give it a 5-star review for the transaction itself. Very smooth walked me through each step. I was a little concerned giving them my title and taking a check, but check cleared without any issues.
FIRST RATE Company!

July 29, 2026
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Reply from Wheelzy

We appreciate you sharing your feedback. We understand your concern about the number of calls received after requesting a quote, and we apologize for any inconvenience this caused. We're glad to hear that the transaction itself was very smooth and that the check cleared without issues. Thank you for recognizing us as a first-rate company!

Rated 1 out of 5 stars

Sold car still being driven

I sold my 2003 Jeep Cheeokee to Wheelzy in Hattiesburg, MS because it wasn't in bad shape but we were just tired of putting money into such an old vehicle. I chose this location because my daughter attends school in Hattiesburg and she mostly kept the truck, and they were willing to tow it. So I thought that was very convenient. I live in Carthage, MS but I met them, in Hattiesburg where the car was. They did come on the day and time that was agreed upon. I gave them the title and the transaction was completed. I was later contacted by the guy from the tow company and was told that the title was signed in the wrong place by the wrong person. He asked me to apply for a lost title and to mail it to HIM. I said sure because since I no longer owned the vehicle I didn't want it in my name anymore. So, the title came in, I signed it correctly and mailed it to him. About two weeks later, my daughter, who's living in Hattiesburg called me and told me that she was seeing the truck being driven around town! Mind you, the tow truck people told me that the truck was not drivable and would be scrapped! I ask her if she was sure that it was the same truck. She said "mama I drove the truck for a year you know I know what it looks like and I'm looking at the tag number. It still has your tag on it and right now it's sitting in front of a house!" This concerned me because why is the truck being driven that is still registered in MY NAME AND STILL HAS MY TAG ON IT!! I texted the tow company guy, because he had given me his personal cell number, and asked about this. He swore it wasn't being driven but only being moved from place to place because it's not drivable. I said my daughter saw the truck with her own eyes but then also why and how is it being from place to place, isn't drivable, and has to be scrapped.He said it hasn't been driven but I can meet you to give you your tag if you want to. I was like that's not enough, I want the truck out of my name because I no longer own it, and it is still being driven. I kept asking why hasn't it been scrapped since it's "not drivable" and you have the title in hand??? He didn't reply. So, I contacted Wheelzy because they contract this tow company. I tell them what's going on. They expressed how "this is very concerning" and will turning it over to management, who will then contact me. As of today, management has still yet to contact me. Then when I call them to get an update they tell me, "No one has contacted you because we don't have any information for you yet." I called my tax collector's office and the truck is STILL registered in my name and I also received the card for tag renewal, because it expired in June! I explained to the lady that I sold the truck in February so I no longer possess it. She said she could make a note of it in the computer but that it will still be registered to me until registration information changes! Mind you, I sold Wheelzy the truck in February and as of July, the truck is STILL IN MY NAME! Idk if they will be able to get a title for it but you just never know with all the new things scammers come up with these days! Next step is to seek legal counsel!

February 21, 2026
Unprompted review
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Reply from Wheelzy

We appreciate you sharing your experience and feedback with us. We understand your frustration regarding the situation with your former vehicle and the ongoing registration issues. We are actively investigating this matter with the towing company to understand why the vehicle is still registered in your name and why it was reportedly seen being driven. We recognize the seriousness of this concern and are working to resolve it promptly. We will ensure that our management team provides you with an update as soon as we have concrete information.

Rated 5 out of 5 stars

This is the 1st time I have sold a car…

This is the 1st time I have sold a car like this. Very quick to respond to my E-Mail inquiry. Everybody I talked to durning this transaction was very knowledgeable and professional. Made a fair offer and had everything set up quickly. Walked me through with tutorials how to sign the title. Tow truck driver courteous and on time.

July 29, 2026
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Reply from Wheelzy

We're so happy to hear that your first time selling a car with us was a great experience! It's wonderful that our team was quick to respond, knowledgeable, and professional, and that we made a fair offer. We're glad the tutorials were helpful and that our tow truck driver was courteous and on time.

Rated 5 out of 5 stars

Everyone I worked with was great

Everyone I worked with was great! They picked up my car without any issues, offered me $1200 more than any other place and even took care of the title transfer! I would recommend to others and will use again in the future. Thanks again!

July 29, 2026
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Reply from Wheelzy

We're so glad to hear that everyone you worked with was great and that your car was picked up without any issues! It's wonderful that we could offer you more and take care of the title transfer. We appreciate your recommendation and look forward to helping you again!

Rated 5 out of 5 stars

Almost couldn't be easier

Wheelzy made the process of selling my broken down Boxster almost completely hassle free (I work nights and sleep during the day so had to work a time to be able to call them but they were understandable of that). They exceeded another offer I'd gotten (I used an aggregate site that then contacted multiple companies). They had great communication, they walked me through each step, sent instructions for how to handle the title and were able to schedule to pick my car up when it worked for me (in this instance, the next day!). Tow truck arrived on time with the check in hand and the check cleared the business day after I deposited it. Everyone at every step were courteous and enjoyable to deal with. Would strongly recommend!

July 24, 2026
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Reply from Wheelzy

We're so glad to hear that selling your Boxster was almost completely hassle-free! It's wonderful that our team was understanding of your schedule and provided great communication throughout the process. We appreciate you highlighting our clear instructions and timely pickup, and we're thrilled that we could exceed your expectations.

Rated 3 out of 5 stars

They did all right

They did all right. They came as expected. The only thing they try to lowball you after your vehicle is already loaded up. I just accepted just to get it out of my driveway. I wasn’t gonna have the truck driver drop it back in my driveway. I was polite and respectable. Even though I didn’t agree $100 less than expected. It said because it didn’t have the catalytic converter. However, the $532 price quoted stated nothing about having to have that on there. They even had a price of $282. If I didn’t have the title. which you don’t need to junk out the car. They can look it up in the system, whether it’s free, and clear. I will use another company in the future, but they got the job done.

July 23, 2026
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Reply from Wheelzy

We appreciate you sharing your experience. We understand your frustration regarding the adjusted offer upon vehicle inspection, especially after the car was already loaded. We apologize for any inconvenience this caused and for the discrepancy in the initial quote regarding the catalytic converter. Your feedback is valuable as we continuously work to improve our process and ensure clearer communication.

Rated 5 out of 5 stars

I loved how they are no hassle

I loved how they are no hassle, easy take away, let you know upfront what you price is. My only con- is please get a better pick up driver and one that is fluent in English and Spanish. That was only hassle arguing with the pick up guy because he was trying to short change me out of my $347 bucks when I had already confirmed the price deductions of $447 to $347 due to no title. He was trying to take off another $50-$100 dollars. I said hell no and proceeded to contact someone That bilingual to translate for him.

July 24, 2026
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Reply from Wheelzy

We appreciate you sharing your feedback about your recent experience. We are sorry to hear about the issue you encountered with the pickup driver regarding the price discrepancy. We understand how frustrating it must have been to have to dispute the agreed-upon amount. We are committed to ensuring clear communication and fair transactions, and we are taking your comments seriously to improve our services. We value your business and hope to provide a smoother experience in the future.

Rated 1 out of 5 stars

Horrible told me one price but when…

Horrible told me one price but when they do come they came 3 1/2 hours later of pick up time they told me then only gave me 200 after telling me over the phone with out the title it would be 397

July 22, 2026
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Reply from Wheelzy

Hi, you should not have been paid less and I have brought this to management's attention. We will be reaching out to you as soon as we get an answer.

Rated 5 out of 5 stars

Excellent!

Our experience with Wheelzy was excellent. They bought our car very quickly and matched another offer we had, giving us a great price. The tow truck arrived within the scheduled window, and the check cleared without any issues. They also explained how and where to notarize the title, and were extremely patient, answering all of our many questions from beginning to end. Highly recommend.

July 24, 2026
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Reply from Wheelzy

We're so happy to hear that your experience with us was excellent! It's wonderful that we could match your offer and that the process was quick and smooth. We appreciate your high recommendation!

Rated 4 out of 5 stars

It was really easy

It was really easy. Cash for car. Handed them title and keys, got cash. Only drag was the spiel. No different than dealing with any other salesperson.

July 23, 2026
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Reply from Wheelzy

We're glad to hear that the process of selling your car was easy and straightforward. We appreciate your feedback regarding the sales interaction.

Rated 5 out of 5 stars

Great service

Prompt service, no complaints from me. The price could’ve been a bit better but I understand they had to take out the tow and title fee. Even tho they say they don’t but it’s obvious they do.

July 21, 2026
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Reply from Wheelzy

We're glad to hear you received prompt service. We appreciate your feedback regarding the pricing and understand your perspective. Thank you for your business.

Rated 3 out of 5 stars

Overall

Overall, the experience was satisfactory. Wheelzy offered a fair price for my vehicle, handled the title process at no cost to me, provided free pickup, and the tow truck driver was very professional, all of which I appreciated.

That said, the customer experience could be improved. I spent a significant amount of time on the phone, much of it waiting on hold, and I was asked the same questions by multiple representatives. In addition, the number of text messages and repeated reminders became excessive. Most people work during the day, and the constant notifications were more distracting than helpful. Streamlining communication, reducing repetitive contacts, and minimizing hold times would make the experience much better.

July 17, 2026
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Reply from Wheelzy

Thank you for your feedback. We're glad to hear you found our pricing fair and appreciated the free title processing and professional pickup service. We sincerely apologize for the excessive hold times, repetitive questions, and the frequency of our communications. We understand how disruptive this can be, and we are actively working to streamline our processes to improve the customer experience.

Rated 1 out of 5 stars

Annoying

Told me they were coming to get my car Tuesday then couldn’t cause I needed the title signed. I told them I was going to the notary after work around 5pm Wednesday they called me 8 times and txted me 12 times between 1pm-5pm telling me to get the title signed while I was still working. Get the title signed they say pick up Thursday then Thursday call me they can’t til Friday then they can Thursday then can’t then can if it’s an earlier time. Then can’t then can again. Car was picked up and idk if I’m more grateful the car is gone or that I’m done dealing with this company cause it was such a headache. Fair price for the car I will say but the communication is so terrible.

July 16, 2026
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Reply from Wheelzy

We sincerely apologize for the frustrating and confusing experience you had with our communication and scheduling. We understand how important clear and consistent information is, and we regret that we fell short in this instance. Your feedback is valuable, and we will use it to improve our processes.

Rated 5 out of 5 stars

The whole exchange of vehicle title and…

The whole exchange of vehicle title and cash was about 3 to 4 minutes straightforward guy was really nice and I got a pretty good price for my truck

July 15, 2026
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Reply from Wheelzy

We're so glad to hear that the exchange was quick and straightforward for you! It's wonderful that you found our team member nice and received a good price for your truck.

Rated 3 out of 5 stars

The tow truck operator was a nice…

The tow truck operator was a nice enough guy and once he arrived we were able to complete a transaction with minimal hassle. However, we had to reschedule when he didnt show up at our original agreed upon time, then was late to the time we rescheduled to and offered poor excuses for being late. This was 1pm, then 4:30pm, then 5:30 pm. I also didnt appreciate the added additional confusion that getting numerous calls from wheelzy added; they kept calling to verify my sale even after I told them the time the tow driver was rescheduled to which was 2 hours out. So I told them to stop calling me till after the driver actually shows up! I also felt pretty lowballed on my quote but they at least didnt try and haggle for less than I was quoted for at the time of pickup. Additionally, ive asked multiple times for a receipt or bill of sale and recieved nothing. All I have is a picture of the signed title at time of sale.

July 16, 2026
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Reply from Wheelzy

We appreciate you taking the time to share your experience with us. We are concerned to learn about the difficulties you encountered with the tow truck operator's schedule and the repeated calls from our team. We understand how frustrating delays and miscommunication can be, especially when you're trying to complete a transaction. We are also sorry to hear that you haven't received a receipt or bill of sale despite your requests. We are reviewing our internal processes to prevent similar issues with scheduling, communication, and documentation for future transactions. Your feedback is invaluable as we work to improve our service.

Rated 5 out of 5 stars

Wheelzy best choice after looking for a while.

After several calls to other places, the representative from Wheelzy was polite,and did everything to reach the amount I needed for the car. They informed me of everything I would need to transfer title and get bill of sales so I can return my tag. Will definitely share them with my family and friends. Thank you Wheelzy @

July 14, 2026
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Reply from Wheelzy

We're so happy to hear that our representative was polite and helped you reach the amount you needed for your car! It's wonderful that we could inform you of everything necessary for the title transfer. We appreciate you sharing us with your family and friends!

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