Wheelzy Reviews 

87,301
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 17,791 reviews, reviewers overwhelmingly had a truly great experience with this company. Many customers genuinely appreciate the quick responses, smooth process, and exceptionally helpful staff members who guide them step-by-step through selling their vehicles. Consumers note that the towing arrangements are handled efficiently, the vehicles are picked up on schedule, and payments are issued promptly without ever creating any unnecessary headaches. However, some people mentioned experiencing unexpected pickup delays, unannounced final quote adjustments, or occasional disorganization during the overall transaction process. A few reviewers also noted that customer communication could sometimes feel inconsistent, or that offers were lowered after the vehicle was inspected.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting quick response times, clear communication,... See more

Staff

Reviewers highlight positive aspects of staff, noting that customer service representatives and tow truck... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the entire process... See more

Price

People report positive experiences with price, frequently highlighting that they received the best and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wheelyz works with IAA, Insurance Auto Auctions. They are just simpley the fairest salvage car company I've had the pleasure of working with. From the diligent reps (Shout out to Daniel), to the awes... See more

Company replied

Rated 5 out of 5 stars

I recently sold my Honda Odyssey to Wheelzy, and I had a great experience. The entire process was simple and easy. Their customer service was friendly, helpful, and professional. They explained everyt... See more

Company replied

Rated 5 out of 5 stars

Went online and got my quote and they called me within minutes they gave me a good price and they came and picked it up at no cost for title or towing and paid me in cash, no headache, I would definit... See more

Company replied

Rated 5 out of 5 stars

They picked up my old car today, and I couldn’t be more impressed. They were quick, reliable, professional, and handled everything with care. They made the whole process so easy. It’s rare to f... See more

Company replied


Company details

  1. Car Accessories Store
  2. also in
  3. Car Dealer

Information provided by various external sources

Wheelzy is the most trusted online car buyer, operating nationwide. We are dedicated to providing the absolute best way to sell a car, anywhere. Our friendly team members can help you sell a car quickly and for a competitive price.

Sell your car the easy way.

Written by the company

Guaranteed. Simple. Trusted. Nationwide.
Wheelzy is the the most reliable online car buyer.
Get an instant offer for cars
Tell us some basic information about your car and receive an offer right away.
Every offer includes FREE towing
With Wheelzy, you don't have to arrange a way to get your car to us. We come to you and pickup your car for free!
Receive payment right then and there
Our friendly tow truck drivers will arrive and pay you the agreed upon amount on the spot!
Our offers our guaranteed
Unlike other car buyers, our drivers do not renegotiate at pickup. We guaranteed our offers, so we pay you the agreed upon amount.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

87K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(87,301)

17,765 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
title

Rated 5 out of 5 stars

I tried 4 online buyers and Wheelzy…

I tried 4 online buyers and Wheelzy gave me the highest offer. They were very easy to communicate with through texts and helped get my title for me. The tow service they set up was also friendly and professional.

July 15, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad we gave you the highest offer and that communication was easy through texts! It's wonderful that we could help with your title and that the tow service was friendly and professional.

Rated 5 out of 5 stars

2012 Range Rover sake

The process was easy. I ran into a problem with the title but they got that fixed without delay. Im very happy with the price and how easy this process was.

July 14, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad to hear that you found the process easy and that we were able to quickly resolve the title issue for you. We appreciate your positive feedback on the price and the overall ease of the experience!

Rated 5 out of 5 stars

Easy process

The process was pretty smoove.It took about a week to get them out .The driver showed up at the scheduled time with cash in hand .I signed over the title and the driver put it on the tow truck.This company also quoted me the highest offer.

July 14, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad to hear that the process was smooth and that you received the highest offer! It's wonderful that our driver was on time with payment and that everything went well.

Rated 5 out of 5 stars

Smooth, Professional, and Hassle-Free Experience

I had an outstanding experience with Wheelzy. From the initial quote to the final pickup, the entire process was smooth, professional, and hassle-free. The team communicated clearly, answered all of my questions, and made me feel confident throughout the transaction.

I appreciated that they offered free towing, covered the title transfer fees, and honored the agreed-upon price. The pickup was scheduled quickly, the driver arrived on time, and everything was completed efficiently. Selling a vehicle that needed a new engine could have been stressful, but Wheelzy made the process simple and straightforward.

If you’re looking for an honest, reliable company to sell your vehicle to, I highly recommend Wheelzy. Their customer service, professionalism, and transparency exceeded my expectations, and I wouldn’t hesitate to use them again.

July 13, 2026
Wheelzy logo

Reply from Wheelzy

We're so happy to hear you had an outstanding experience with us! It's wonderful to know the process was smooth, professional, and hassle-free, and that our team communicated clearly. We appreciate you highlighting our free towing, covered title transfer fees, and honored price. We're glad we made selling your vehicle simple and straightforward!

Rated 3 out of 5 stars

It was a good experience overall

It was a good experience overall. However, pickup was schedule for Friday and got a call Thursday saying they were 20 minutes away so there was some miscommunication somewhere there. On Friday, pick up was supposed to be done between 1-3 and was picked up around 5pm. One other thing - when filling the online questions, I was asked about having the Title of the vehicle to which I responded no because at that time I did not have it. The offer was made and I accepted it. The guy picked it up and left and came back showing me a text where they were telling him to take $100 Off for not providing the Title. That was a little disappointing because I chose wheelzy because the offer was better than the other 3 sites I checked.

July 11, 2026
Wheelzy logo

Reply from Wheelzy

We appreciate you sharing your experience. We sincerely apologize for the miscommunication regarding the pickup schedule and the delay on Friday. We also regret the issue with the title and the unexpected deduction. Your feedback is invaluable as we strive to improve our service.

Rated 5 out of 5 stars

A nightmare that took days

A f…ing nightmare that took days! I called them several times and they never called me back, and now they want a positive review! I gave them a signed title and now they want a bill of sale! I’m done stop contacting me!!!

July 13, 2026
Wheelzy logo

Reply from Wheelzy

We are truly sorry to hear about the frustrating experience you've had with us. We understand your concerns regarding the communication issues and the request for additional documentation. We are committed to resolving this for you and will investigate these matters thoroughly.

Rated 5 out of 5 stars

Called in the morning and had the car…

Called in the morning and had the car picked up by 2PM with check in hand!! Remember, fair is fair…the car was a lower mileage Chevy Impala (less than 200k miles) but was a complete vehicle that I had just dumped $1800 into for a reliable second vehicle and transport for my daughters first year in college . Brand new rims and tires and wheels and was told by the mechanic the 3.4L was actually in great shape with a strong motor. Bought for $500 and replaced the fuel filter for $9. What a deal!! So, the fair is fair part. With all this money into it and my daughter’s first year done, I let my son drive it and he absolutely totaled it. He’s OK but the whole drivers side front end, fender and suspension were pushed back to the A&B pillar. Total loss. Now, the engine started, the suspension parts and fender could be replaced, the air bags deployed, windshield a complete spider web etc. I answered a a few questions over the phone after a VERY prompt phone call not even 30-40 min after the email inquiry and I was offered a little over $200 and was keeping the new wheels and tires. Stereo and speakers were also new and I could have kept the system as well but not enough time to remove (Also kept the new battery)But just remember, THEY were towing the car from my driveway. THEY are taking care of all the paperwork. THEY made immediate contact (including the tow company personnel) and THEY promised the car could be picked up that day. I literally only had to remove the aforementioned parts I wanted to keep (this brought the offer down to $188. Fair enough. ITS GONE! Within a total of about 5 hours the tow driver had made excellent communication (when they would be there, his name and company-insured etc.) carefully moved the car onto the flatbed without destroying my driveway and wrote me a check and drove away. Big loss on my part, it hurt bad financially but being in the auto recycling equipment business for 16 years, it actually was fair. Why? $200 is all any scrap yard in the area would give anyway BUT I DIDNT HAVE TO DO ANYTHING! No renting a car carrier tower. No contacting a wrecker for tow, no waiting in line at the yard waiting for a final estimate etc. At the end of the day, fair is fair. I made a couple bucks to help maintain my dignity, never had to leave the house and the parasite is gone.
Just remember-
• be honest on your assessment of the current condition (mileage etc.)
• tell them straight up what you want to keep if anything
• have the title in your name or be prepared for a much lower offer
• it’s not their fault you dumped a bunch of money and then your son totals it
They did EXACTLY what they said what they would do, stayed in complete, multiple communication texts and the phone call, provided a reliable tow out of my driveway and made sure the tow driver wrote out the exact amount decided upon BEFORE the car left and all in all, it’s done. Just DONE! Obviously impressed as communication is very important to me and seems lately companies, contractors and “professionals “ do 90% so you have to do 110%.
Will use their services again and refer to others.
-I was not compensated in any way for this review.

Eric Lajoie- San Antonio TX

July 13, 2026
Wheelzy logo

Reply from Wheelzy

We truly appreciate you sharing such a detailed and honest account of your experience with us. We understand that parting with a vehicle, especially one with recent investments and sentimental value, can be challenging, and we empathize with the financial loss you experienced. We are glad to hear that despite the unfortunate circumstances, our process met your expectations for efficiency and clear communication. It is our goal to make these situations as straightforward and hassle-free as possible for our customers. We are pleased that our team, including the tow company personnel, provided excellent service and ensured a smooth transaction. Your feedback regarding our communication, promptness, and the ease of the process is invaluable to us, and we are grateful for your recommendation.

Rated 2 out of 5 stars

Wouldn't do it again

I received two different quotes from different representatives. The first quote of $349 for my 2007 Kia Optima said it was good for 7 days, but a day later I received another lower quote of $252. I called and asked why since I hadn't changed any information. That rep proceeded to tell me that because my car was 19y old that it probably wouldn't even "part out" well and the lower quote was the best he could do. Basically I had to complain and threaten to go elsewhere before getting close to the first quote, but still only got $302! The easiest thing was dealing with the third party tow driver that came to pick up my car, title, and pay me cash which was the best part of the whole experience. If I wasn't pressed to get it out of my driveway, I would've shut Wheelzy down (caller id shows them as We Buy Junk Cars). If I ever want to get rid of another car, I'll make sure it runs so I can drive it to Ohio (closet Carmax) which would've exceeded double what I got.

July 10, 2026
Wheelzy logo

Reply from Wheelzy

We appreciate you sharing your experience and feedback with us. We understand your frustration regarding the differing quotes and the subsequent negotiation process. It's clear that the inconsistency in pricing and the explanation provided by our representative caused you considerable inconvenience. We also acknowledge your positive remarks about the tow driver's efficiency. We are reviewing our quoting procedures and representative training to ensure such discrepancies are avoided in the future and that our customers receive clear and consistent information.

Rated 5 out of 5 stars

Your man that picked up the car his…

Your man that picked up the car his name was Cory, was very prompt he came at 12:00 just he said he would very friendly and professional. Paid us got the title papers. Good repsentative for your company . I would recommend your company to my aqauinteness. Thanks for a job well done.

July 10, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad to hear you had such a positive experience! It's wonderful that our representative was prompt, friendly, and professional. We appreciate your kind words and recommendation!

Rated 5 out of 5 stars

We needed to sell our car quickly!

This was the right choice in selling our car. The handling of the title, pick up and paperwork was very professional. We appreciated the quick processing of the sale. Would call on these guys again!

July 10, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad we were the right choice for selling your car! It's wonderful to hear that the handling of the title, pickup, and paperwork was professional, and that you appreciated the quick processing of the sale.

Rated 4 out of 5 stars

Fair Deal & Great Follow Up

They were great at working hard to get us the best offer possible for our vehicle and they took time to listen to us about what was important to us. And though getting the scheduling for the pickup was a bit of a challenge due to our location, they did well at following up with us and quickly getting in touch to make sure the entire transaction went seamless. The Wheelzy rep even called us back after our car was picked up to make sure everything that had gone smoothly. And the experience went as they said, the tow company called before they came to pick up, they handed us the check we handed them the title and keys. Simple and easy. Thank you Wheelzy for all your help!

July 10, 2026
Unprompted review
Wheelzy logo

Reply from Wheelzy

We're happy to hear that we worked hard to get you the best offer for your vehicle and that we listened to your needs! We appreciate your patience with the scheduling challenge and are glad we could ensure a seamless transaction. It's great to know the experience went as expected.

Rated 5 out of 5 stars

Wheelzy made selling my car a breeze!

Wheelzy was actually a pretty impressive company to work with. I had a 2010 Camry that had been in a fender bender. I parked it for a year or so, with all intentions of fixing it and either driving it or selling it. Finally, I decided I wanted it out of my yard, so I tried to charge the battery, but it would not hold a charge. I took the battery out of one of my other vehicles and when I put it in the alarm went off. I tried to stop the alarm with my key fob and its battery was dead, so I decided to just see if I could find a company to move it for free in exchange for the car. Well, I checked online, and I was pleased to find out that there were companies that actually would buy cars in this condition and tow them as part of the deal. I tried Carbrain which offered $175, Peddle which offered $250 and Wheelzy which offered $355. It wasn’t much, but it was by far the best I could find, and as I had been willing to part with it for just a tow, I was quite pleased. The rep at Wheelzy, Jasper, texted and called throughout the process to be sure everything went smoothly. A few days later, the tow truck showed up, the driver presented me with a check for $355, I handed over a signed title and he loaded up the car in a jiffy. Before I knew it, my yard was clean and I had a little spending money. Overall it was a great experience, and I would strongly recommend Wheelzy if you find yourself in a similar situation.

July 8, 2026
Wheelzy logo

Reply from Wheelzy

We are so glad to hear about your positive experience with us! It sounds like you had quite the journey with your Camry, and we are happy we could make the selling process smooth and beneficial for you. Knowing that we offered the best value and provided excellent service, especially with the clear communication and quick tow, truly makes our day. We appreciate you sharing your story and recommending our services to others in similar situations.

Rated 4 out of 5 stars

Valuable Service

I initially felt pressure to commit to a sale when I first talked with Wheelzy, but looking back it might have been an AI assistant. A manager reached out later with a better deal. He answered all my questions and we set up the deal. I was impressed they could deal with the fact that I did not have my title in hand. There was a mixup with my check with the tow truck driver, but it was quickly resolved. The check was the correct amount and my car was towed in a timely manner.

July 6, 2026
Unprompted review
Wheelzy logo

Reply from Wheelzy

We're glad to hear that our manager was able to provide a better deal and answer all your questions. We appreciate your understanding regarding the initial interaction and are happy we could accommodate the situation with your title. We apologize for the check mix-up but are pleased it was quickly resolved.

Rated 5 out of 5 stars

Great communication…

Great communication on how to transfer the title which took a few extra steps. Pickup of the vehicle and payment went smoothly. Wheelzy accommodated the fact that I was not able to be there at pickup, my sister had to stand in for me.

July 2, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad to hear that the communication regarding your title transfer was helpful, even with the extra steps! It's wonderful that the pickup and payment went smoothly, and we appreciate your sister's assistance.

Rated 5 out of 5 stars

The process happened real quick and was…

The process happened real quick and was professionally done within 5 hours in my case. They took care of the title transfer along with free towing. A great experience.

July 6, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad to hear the process was quick and professionally done, and that we could take care of the title transfer and free towing for you. It's wonderful that you had a great experience!

Rated 1 out of 5 stars

Seller beware

Seller beware
Yes, they offer decent money for junk cars, however, communication sucks, it took over an hour to just get to the point of talking about pick up
They want a paper title in hand, electronic titles only pay to $2999

If I could leave zero stars, I would
Avoid this company like the plague

June 26, 2026
Unprompted review
Wheelzy logo

Reply from Wheelzy

We're truly sorry to hear about your frustrating experience with our communication and the title process. We understand your disappointment and appreciate you bringing these issues to our attention. We are reviewing your feedback to improve our service.

Rated 4 out of 5 stars

Easy sale and pickup.

The transaction was very easily done. The tow driver worked with me to find the best appointment time. The check and the title were exchanged with a minimum of effort.

July 1, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad to hear the transaction was easy and that our tow driver worked with you to find the best appointment time. It's great that the exchange of the check and title was effortless!

Rated 5 out of 5 stars

5 star service!

Was super simple and easy! They did all the annoying paper work! All I had to do was take a few pictures of my ID and title. They took care of everything else! Have a very good price for the vehicle! Was going to be sold for a grand and junked it for $877. 11 years old with 160k miles. The service was amazing! Absolutely be using them again if I have a car I need junked!

July 3, 2026
Wheelzy logo

Reply from Wheelzy

We're happy to hear that our process was simple and easy for you, and that we handled all the paperwork efficiently. It's great that you received a very good price for your vehicle and found our service amazing. We appreciate you choosing us!

Rated 5 out of 5 stars

100% SATISFIED!!

Everything went great! From the moment that I contacted the company which was in the late afternoon, I just had to give a little bit of information on my car and I was given a a price of how much my car was worth. I was very happy with the price due to the fact that my car was almost 25 years old, close to 200,000 miles and not running. The person that contact me, explained that the towing fee was free and all I needed to have was just the title in my name and that they can pick up my car on that same day! Literally within less than a day, they came and picked up my car and I was given the payment that was promised to me. Also the person that contacted me was very kind and explained everything in detail, and answered any questions that I had. Even the tow truck driver was very kind, I had a tough time removing my license plates due to the fact that the bolts were rusted, and he helped me remove them, even helped me get the car out of my garage, since it was not in running condition. I can describe the whole experience in one word, satisfied. I highly recommend this company to anyone that needs to get rid of their old vehicle, the whole experience went way beyond my expectations!

July 1, 2026
Wheelzy logo

Reply from Wheelzy

We are incredibly grateful for your wonderful feedback! It truly makes our day to hear that we exceeded your expectations, especially with a vehicle that presented some unique challenges. We are so pleased that our team was able to provide a seamless and positive experience, from the initial contact and fair pricing to the efficient same-day pickup and helpfulness of our tow truck driver. We always strive to ensure our customers feel valued and supported throughout the entire process, and your review confirms we are achieving that goal. Thank you for recommending our services; it means a great deal to us.

Rated 5 out of 5 stars

They were honest & prompt…

They came and picked up the van when they said they were and gave us the check like they said they would, the title did not have to be notarized, and it was a quick painless process…

June 29, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad to hear that the pickup and payment process was quick and painless for you! It's wonderful that everything went as expected.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look