Overall experience was solid. They got the job done, coordinated payment and pickup and followed through on the payment as guaranteed. I will say there could be improved clarity upfront on some of the... See more
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Wheelzy is the most trusted online car buyer, operating nationwide. We are dedicated to providing the absolute best way to sell a car, anywhere. Our friendly team members can help you sell a car quickly and for a competitive price.
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109 E Church St Suite 500, 32801, Orlando, United States
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Everything was pretty quick and easy after I had been bounced around a bit to various people the first day I called. The second day was smooth... and it was only 2 days later my car was towed away. Everyone was very friendly.

Reply from Wheelzy
Check bounced. Where's my payment?
I was given a quote of $546 and scheduled a pickup between 9am-1pm. Finally got picked up at 3:30pm. Was given $200 cash and a check for $346. Three days after depositing the check my bank tells me there are "insufficient funds" and the check was returned. They agreed to a price and towed my car. Where's my money?
UPDATE:
I called Wheelzy a couple of times and eventually the tower sent me their Venmo link and I go the money transferred that way. It was a week after the sale and the distress of dealing with a bounced check but at least I got my money. Giving three stars because the payment was $200 more than some of my other offers.

Reply from Wheelzy
I took my car to the dealership for check engine light and service said that it would cost 8000 dollars to repair with a new engine. I was not going to do that.
Wheelzy was my first call and while I bounced around from person to person they were kind and patient. I was offered 320 for my car which, to be honest, I did not compare with any other company. I still thought this was fair.
I was able to schedule pick up from the dealership the next day. The tow truck they worked with was communicative.
Everyone through the process was helpful. I'm glad I worked with them and pleased with this two day turnaround.

Reply from Wheelzy
The check that was given to me for my dodge avenger bounced. SMH

Reply from Wheelzy
$243 check that I received bounced for insufficient funds. On a top of that my bank charged me $35 for depositing bad check.
So they still owe me total of $278.
wonder what they gone do

Reply from Wheelzy
Got issued a check that was not good . There was no such account. Took me days to get paid after being bounced around on the phone .

Reply from Wheelzy
You write me a bad check it bounced and I'm state attorney office in the morning you stole my van

Reply from Wheelzy
UPDATE 2-Wheelzy main office Zelle'd me the payment. UPDATE-CHECK FROM MEGA AUTO BOUNCED. I was paid as quoted by check. Tow-truck driver did not call in advance nor was he on time. I received too many communications from the Wheelzy team from multiple people from different numbers, all asking the same questions. Wheelzy should assign one person as the POC.

Reply from Wheelzy
I was informed via text message the car would be picked up by the tow truck on Monday. After taking an Uber ride and waiting three hours I was informed the car would be picked up the next day. The tow company that picked up the car wrote a bad check that bounced. Basically, I had my car stolen.

Reply from Wheelzy
The check bounced and they made me drive 3 hours to get my money

Reply from Wheelzy
Beware of this place. Sold my car June 16 2025 and they gave me a bounced check. Customer service reached out to me and ask me if I can send a voided check to them for what? If you’re selling a car look further! This is FRAUD!!!

Reply from Wheelzy
I'm changing my review on this transaction! The check# 4727 which has Hackensack Auto Wreckers bounced TWICE! This is totally unacceptable! Please, please, please avoid this business at all costs!.

Reply from Wheelzy
Great experience and company. I entered my car information online, was given an amount online for my car which was more than another well-known place I looked into. They reached out to me the same day, and after I gave them a little more information about the car they actually offered more money! My car was picked up quickly, during the time we had scheduled, and the tow truck driver gave me the amount I was quoted and in cash with a copy of the transaction receipt!! (The other place I looked at would’ve given me a check which had even bounced sometimes per reviews.) I couldn’t have been happier with Wheelzy.

Reply from Wheelzy
I was able to locate Wheezy on the internet and when I called someone answered. After, speaking to the gentleman on the phone, he transferred me to another area to arrange for a pickup of my car and also a second pickup if the first one fell thru. They were all very polite and to the point. The service truck arrived as scheduled taking the time to call and verify who was coming. The only issue I had was that I thought he was making payment in cash but it was a check which hasn't bounced.

Reply from Wheelzy
I didn’t like that after the tow truck picked up my car the check I received bounced at the Chase Bank but I must also tell you the service from your workers to reassure me that I hadn’t been scammed was superlative so in the end it worked out very well thank you

Reply from Wheelzy
Very quick to buy but disorganized and slow with the tow.
They paid with check but it bounced. I had to contact them and got paid days later.

Reply from Wheelzy
Wheelzy came through as a respectable company AFTER a questionable subcontracted towing company paid me with a closed checking account and the check bounced!?! Wheelzy apologized and brought me cash to fix their embarrassment.

Reply from Wheelzy
By far the worst experience getting rid of a scrap vehicle I’ve ever had.
Firstly, the dispatcher came and made me test drive the truck even though I said I wasn’t comfortable driving it on the highway as it doesn’t even have insurance anymore and it stalls out and goes into limp mode due to a bad transmission.
The dispatcher said it’s OK “I’m covered which means you’re covered” after 45 minutes of him tinkering around with my truck, and making me drive on the highway which I didn’t want to because my truck broke down already twice on the highway
He then says this was a waste of time and trip for him (because he lives an hour away) and he was annoyed that I wasted his time because he couldn’t see if the truck would shift into second gear !
He then gives me a check for $407 which is $150 less than the $567 offer that wheelzy “GUARANTEES” on their website
I have dealt with peddle and car brain and their lowest price I seen to scrap for my truck was between $440$-490
Wheelzys offer was on paper was $567 which is why I chose them over competitors.But then I dealt with this cocky dispatcher who says I wasted his time and trip because I couldn’t shift it to second gear.
Mind you I waited an hour for him to come and 45 minutes for him to test drive my truck . So I wasted his time right ?
I wasted two hours of my weekend, recieved $150 less than I was “guaranteed” and I had to drive my unsafe vehicle meant for scrap on the highway.
Oh here’s the kicker
The check given to me by the dispatcher BOUNCES !!!
I contact wheelzy customer service and they say they can’t do anything and I have to contact the dispatcher to get payment ?
What kind of service is that ? Why can’t wheelzy just deal with the dispatcher and get my payment for the truck that I don’t have anymore ?
I contact the dispatcher and he says hey you know the truck doesn’t drive, it stalls out is there anything you know about that?
I sold a running vehicle to you for scrap, you gave me a bounced check and now you’re asking me how to get it to start ?
Unbelievable, I very rarely leave reviews but felt so belittled, and taken advantage of I felt the need to review so others might not deal with this as well.
Wheelzy. If you don’t “guarantee” your scrap price regardless of if the catalytic converter is the original or not yo I should not have that on your website as that is extremely misleading .
And you should check in with who you have as your dispatchers/ tow services to see if they give good customer service and not waste hours of your “customers” time for a job that should be here’s the title, here’s the cash(not a bounced check) and get my scrap vehicle out.
Complete and utter non sense I will absolutely never sell a scrap car with wheelzy ever again.

Reply from Wheelzy
On the positive the staff was generally very helpful and extremely polite in the process. Original offer was fair and set up was fine. Error came up with DMV later and they were more than helpful in sorting that out once I managed to get in contact with someone who could help. Pick up was easy and quick, driver was very polite.
On the negative I was bounced around and left on hold for a while when I contacted them in order to sort out the DMV issue and between everything I had to spend two plus hours to set up the sale.

Reply from Wheelzy
Was supposed to be paid in cash yet I received a bounced check with no money in the account..I would never used this service again

Reply from Wheelzy
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