Wheelzy Reviews 

The company never provided me with a bill of sale, despite my repeated calls for over a month. The tow truck driver was extremely rude and unprofessional. The company appears to be fraudulent, and I would not recommend doing business with them.

There were a few too many texts/phone calls. Actual process was straightforward, organized and easy.

You are bad bad at e mail ph calls pushing all the time even 10 days after service i rate you a 1 if I could go lower I would l

I was absolutely harassed with phone calls when i was trying to decide which company to use. Wheelzy employees called me up to 7-8 times a day even when i specifically asked them to stop as i was at work. Then against my better judgment, I accepted their offer and scheduled a pick up. My pick up window was set for 8am-12 pm and j told them i could not do any afternoon pickup because i had work. Come pick up day my time kept getting pushed back farther and farther. The only person who seemed to be trying to do their best was the tow driver who was contracted out. My last call with the tow driver he said his eta was between 1:40-2:30. Thankfully he was able to get there closer to 1:30 and profusely apologized but again stated that he was contracted out and had no real affiliation to them. I called wheelzy mulitiple times and asked for a supervisor and was told that there is a back log to get a call back from a supervisor so i couldnt speak to one. I will never use them again nor will i ever recommend them.

They were very helpful over phone calls,polite and took lots of time with us. The driver that picked our truck up. Very friendly and took time with us. We were very satisfied with them and will recommend them.

Wow, what a great operation Wheelzy is. I was surprised just how easy it was to sell my vehicle with this operation. Everyone I dealt with was very polite and professional. After completing all the information they required online it took only 3 phone calls and 2 days to complete the sell. The first call was to verify that my information was correct on my Toyota Corolla along with negotiating a offer price I could live with. The second was to let me know that my vehicle could be picked up as soon as the next day with no cost, which was also a Saturday, and that I'd receive my payment on the spot along who'd be towing it away. The third and last call was from the towing company instructing me when they'd be arriving. Wheelzy also followed up with a couple text messages to make sure everything went smoothly along with my satisfaction. Long story short I highly recommend this operation and will definitely use them again in the future if need be. Go with confidence!

If I could give no stars I would. These people have been calling me NON STOP on 4 different phone numbers and won't leave me alone. They low balled me and sold my car for 4× what they offered. Im telling you 10+ calls AND voicemails a day.

Helpful and informative on the first call but after confirmation I dont know if it was a robot or they are just terrible at communicating with things on their side. I recieved multiple texts and calls about updating them when the tow truck arrives, even when I told them I would and the timeframe the tow truck would be coming. However the tow truck company they outsourced was very professional and friendly.

I appreciated the good service. It was fast and the employees were very polite. The only thing I did not like was the constant phone calls and the constant messages I know I called the tow company so I know what I need to do but other than that, everything was great.

I have tried 2 × 2 sell my vehicles to this company. Both times before I even finished putting the info I received calls from some bot, or I don't know who that is. That tells me to hold for a manager to that. They can review my value of my vehicle.
And I'm not even given a price over the internet or anything. I think this company is a big scam. Beware of using this company to sell your vehicles

Your "PEOPLE" were on it. I received phone calls and text updating me on how long or if something's were running a little behind. But overall was given exactly what I was told I would get paid.
Very friendly and professional.

Everything went well they made sure the car was picked up as scheduled and paid what they said they would. A little overwhelming with the texts and phone calls but other than that it went well.

They didnt pick up when they were supposed to and I was never told there was a hold time on the check I got. Ive wasted several phone calls to your agency and have not gotten an answer , just a run around. Inwill never recommended thos company to anyone.

Didnt have there act together. Tried to get the pickup scheduled for 3 days by responding through text and phone calls. I finally got it scheduled for 5-530 in the evening and they text me at 330 and wondered if the pickup went smooth. Just didn’t have it together. They ended up showing up at 630 for the pickup so I was glad I didn’t have plans. When the guy actually showed up he didn’t know where to sign the title. Just disorganized but did follow through in the end.

Went online and got my quote and they called me within minutes they gave me a good price and they came and picked it up at no cost for title or towing and paid me in cash, no headache, I would definitely recommend it. there were no unnecessary phone calls

My experience with Wheelzy was great. Those I dealt with were courteous and helpful. There was a bit of haggling over the eventual quote that was settled on, but I expected that. Ultimately, I was satisfied with what we settled on. There was also some pressure for me to make a final “go” decision right away, but that was to be expected, as well. On pickup day, the tow truck driver did what I was told he would do, arrived within the pickup window I had been given, and the car/check exchange was problem-free.
My only complaint — a big one — was that, somehow, others not associated with Wheelzy somehow knew about the sales discussion and attempted to circumvent this process before my pickup window time via calls with cash offers and even a visit with a fake check, at one point! They attempted to trick me into thinking they were YOU. We were so relieved when the REAL driver arrived. Please address this breach!!!!!!

Overall was somewhat of a decent experience. My main problem was the driver changed the pick-up time 3 time's. Another issue was I was receiving calls and texts asking if car was picked up, you should have more contact with your driver's vise reaching out to the customer.

I waited for the tow truck for four days and five different appointment times! The driver claimed the Catalytic converter was EMPTY. The Catalytic converter was just fine, no engine troubles or loud noises. The tow offered 159 dollars less than Wheelzy agreed to. Wheelzy called and offered to pay 59 dollars less than agreed. I accepted in spite of the deceptive business because they were offering a competitive price compared to other buyers. There is no reason to claim the Catalytic converter is not up to standard! Just negotiate a lower price, don't use deceit. No apologies from this company for the business practice of four appointments resulting in NO SHOW, NO CALLS !!

I got wayyyyy too much communication about my car. Like 10 phone calls, multiple texts, different numbers. It was hard to keep track. And then the pickup got delayed twice out to 2 days after I scheduled it. I don’t understand how I was contacted this much when the service wasn’t even being provided. When it finally did happen, it went smoothly but it took a lot of work to get someone to pick up my car.

I accepted wheelzy's offer for 600. They were unable to schedule me that day because disbatch was busy. I was told it would be my responsibility to do the scheduling. After 3 calls and several texts I finally got a response and was scheduled for noon. Noon came and went lots of calls in-between checking to see if car was picked up and it wasn't. The tow guy said he had a flat theybwoukd send someone else. This time they didn't give me a time said they would let me know when or call me 30 to 45 min before arrival. They didn't call I left for 16 min to pick up my child from school and they were in my driveway waiting for me without any notice. He inspects the car. I answered all questions from the website accurately and truthfully. He said just because the catalytic converter is there doesn't mean its the original. I only had the car for 2 years and didn't know there was any work doen or catalytic converter was replaced with an aftermarket puece. Apparently it needs to be the original but they dont ask is it the original only that it is attached. Then the driver told his boss the car was non operational and wouldn't start and I video taped him driving it up the road and onto the wrecker to be towed. Then tells me he can only offer 450 not.the original 600 offer I recieved and wpuld not issue a reciept. The tow man did not speak English and the entirety of the interaction had to be done via text translation and was very difficult to get him to understand he was lying to his boss about my vehicle not running when it was. I initially sold this vehicle because my son just had a craniotomy and I missed my rent and was being evicted and needed funds to cover the pension of my rent that I missed not because the vehicle was junk or inoperable. This was the only way to sell it as fast as I needed it gone to remedy our current situation. The tow man was dishonest and whole situation it turned into was uncalled for.