Overall experience was solid. They got the job done, coordinated payment and pickup and followed through on the payment as guaranteed. I will say there could be improved clarity upfront on some of the... See more
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Wheelzy is the most trusted online car buyer, operating nationwide. We are dedicated to providing the absolute best way to sell a car, anywhere. Our friendly team members can help you sell a car quickly and for a competitive price.
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109 E Church St Suite 500, 32801, Orlando, United States
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I contacted Wheelzy at 9 on a Monday morning. They were able to make an offer and pick up the vehicle by 1 on the same day. They had great customer service, providing call back numbers for the service rep and tow truck driver. To top it off, I was a little late to meet the tow truck driver for the car pick up. I contacted him and he was very understanding. Hats off to Wheelzy. I recommend them to anyone who needs to salvage a car. If needed, I would definitely use them again!

Reply from Wheelzy
Company itself was amazing! Gave me the best offer by far & was very easy to work with. They were very clear about the little work I needed to put in & they took care of the rest. The only issue was the tow truck came hours late but that's not really Wheelzy's fault since the tow company is independent.

Reply from Wheelzy
Always room for improvement. Tow truck was late. And check didn't clear the same day as promised. Also sold a diamond for less then value.

Reply from Wheelzy
Great experience tow truck company wasn’t the greatest kind of rude had a set time frame and the tow truck company was late so when I called the guy gave me all the excuses and was very rude. I would do lots of business with buyers but would not do business with towing company

Reply from Wheelzy
Driver was 3 hrs late and the process felt very unprofessional

Reply from Wheelzy
Wrecker showed up two hours late after calling me and asking me to move my pickup date.

Reply from Wheelzy
Ok...I enjoyed my experience very much...yalls tow truck driver was a an hour late but I can excuse that seeing as to how early I had asked him to be there. So that is forgiven and I give yall a 5 star all the way around. The experience was easy and yall did all the work so I have no complaints!

Reply from Wheelzy
Quick offer made, easy process and nice representative on the phone. Pickup driver was a little late, but very nice and fast transaction when he picked up my car, cash on the spot.

Reply from Wheelzy
Wheelzy said they'll buy my 1998 GMC Safari passenger van for $482. It's been parked since 2015. I bought it in 2009. It was originally a Disney World fleet van. Their guy came late and immediately asked if I had a title. I asked if he had the money (which he ignored). He looked the van over and then proclaimed he'll give me $300. Why $300, when they said $482? Because it either has no catalytic converter or a cheap one. BULLSHIT! It has the original engine, tranny, exhaust system, everything! Then he offers $350. What is this bullshit?! I tell him I've heard enough and lock the gate behind him. I go into the house to answer the phone. Someone (maybe the driver) is now willing to pay $482. Wheelzy's 8 million five-star reviews have got to be fake. They're con artists. How did my junky van go from being worth $300 to $350 and back to $482 within a few minutes?!

Reply from Wheelzy
They were quick to respond to my request. They were clear and friendly on how they worked. They stayed in touch a lot right up to contacting me right up to pick up. They even sent me a text with a picture of them leaving the money where I requested while I was at work. It was a very smooth process. Called late morning of the 14th and car was gone by early evening.

Reply from Wheelzy
Trevor the driver stayed in contact on his way, I was late and checked to see if he was there, he was stuck in construction traffic, not a lie was in the same traffic one hour before. He was polite and very knowledgeable of what he was doing. If I have to I would deal with this company again. Office personnel were very nice during phone conversations as they stayed in communication all day

Reply from Wheelzy
Process was smooth, was paid in cash, although the driver was several hours late from the appointment time agreed upon

Reply from Wheelzy

Reply from Wheelzy
When my car was in an accident late Saturday night, I needed help fast. I tried calling a few other places first thing Sunday morning, but couldn't get anyone on the phone. Wheelsy actually answered!
The intake process was amazingly quick and simple, and we agreed on a fair price right away. Huge shout out to Jasper for making a stressful situation so effortless. I couldn't ask for better service! Five stars all the way.

Reply from Wheelzy
Once I was connected to the tower person and appointment was set it was easy to check with him if he was going to be late when he arrived he was very knowledgeable about how to hook that truck right up to his truck and did safety measures was very pleasant to chat with and made letting go of my long time little truck a little easier.

Reply from Wheelzy
It was a complete nightmare. The left hand does not know what the right hand is doing. They kept calling me 3 times a day for a week. They said they would arrive at 05:00PM to tow the vehicle away and it was 09:00PM when they got there. Four hours late! They sent me an invoice and did not include the VIN number, color and odometer on their own form. I ask them politely to do so via email and got nothing but crickets. This all started with CLASSIC BAIT and SWITCH. I filled out a lengthy form online and they were going to make and offer. Then they asked for photos. Then they said we will not make an offer, we will tow it for free. At that point I thru my hands in the air and said come get it. I was going to use whatever I could get for it, to put in my Aunts estate/bank account for her care and ongoing maintenance at an Assisted Living Facility. But no ........

Reply from Wheelzy
The transporter was 2 hours late. They brought a trailer way too big. It was only 1 car. The driver tore up 3-5 yards trying to turn the truck & trailer. He ran over 5 mailboxes. I had to repair the neighbors yards and repair the mailboxes myself. The amount of the offer for the vehicle was long gone by then.

Reply from Wheelzy
The ease in using your service. Except for the tower being late for my pickup, it was a wonderful experience.

Reply from Wheelzy
To begin with they were over 3 hrs late 2.) When the driver got here he come up with a reason why he was giving me a lot less then what I was told I was getting almost 100 less. They done the same exact thing to my friend with the same exact reason it is a con they make you wait forever then he shows up finally and you are so tired of waiting that you have no choice but take what he hands you i tried to call the office and of course couldn't be reached.I will not use them a 3rd time nor will I be recommend anyone to use them I will be recommending people to steer clear of them.

Reply from Wheelzy
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