Wheelzy Reviews 

Honestly, I wasn't expecting much from the experience, but I was pleasantly surprised how smoothly it went! I reached out to them on a Tuesday and they immediately contacted me about setting things up, which was perfect as I was on a time crunch. They were very communicative and it was very straight forward. They asked me where and when, and they were ready to take it the very next day (I opted for Friday). All I needed to do was provide them with the registration and title, and the tow driver handed over the offer, and that was that! Sure, the amount offered wasn't all that much, but I didn't expect to get much of anything for it, but they actually had the best offer in my area! All in all, I appreciate the speed and communication the most. Would use again if needed.

I told the first person I spoke with that I did not have the title or registration forms for a car that was in a garage for 23 years owned by an autistic person who did not want to give it up but never drove or licensed it after a move from California to Washington. I was repeatedly told that I said I had the title which was not true. I said that I would contact them because the garage also had not been opened in 23 years and was stuck but I got messages twice a day asking me if the tower had a date to tow the car. Very pesky and annoying and obviously AI so did not really understand what I wrote. We got $69 for the car and the towing was covered but, although 1990 car, it was in very good condition (could not be driven) and had a catalytic converter. Once the tower came it went just fine.

My process was quick and easy. The customer service representative explained the process to me and negotiated a fair price for my vehicle. The following day a tow truck driver arrived to pick up my car and provide the check. I deposited the check to my account with no issues. I was provided instructions on how to properly sign my title and cancel my registration.

I appreciate the price we got for our vehicle. The tow truck driver was not good at communicating. I ended up spending most of two days waiting for information on pick up time. At pickup the driver insisted on taking the registration, so we had to pay for a duplicate to replace it to receive the credit on the registration.

Appreciate the prompt courteous customer service, which in itself deserving of a 5-star rating. I cannot say that the price offered was a good one. I did expect a bit more. The coordination of the vehicle pickup was well planned. I gave a 4-star because of how the third-party transaction was completed. Leaving no paper trail other than the payment check showing that the sale transaction occurred. The information regarding the sale of the vehicle is helpful when cancelling registration and insurance.

Great detailed follow up and very smooth process. Offered more for the car than I was expecting and assisted with useful links to cancel my registration. Money on the spot and an immediate bill of sale was emailed. Overall a great experience with very friendly staff.

I sold my 2003 Jeep Cheeokee to Wheelzy in Hattiesburg, MS because it wasn't in bad shape but we were just tired of putting money into such an old vehicle. I chose this location because my daughter attends school in Hattiesburg and she mostly kept the truck, and they were willing to tow it. So I thought that was very convenient. I live in Carthage, MS but I met them, in Hattiesburg where the car was. They did come on the day and time that was agreed upon. I gave them the title and the transaction was completed. I was later contacted by the guy from the tow company and was told that the title was signed in the wrong place by the wrong person. He asked me to apply for a lost title and to mail it to HIM. I said sure because since I no longer owned the vehicle I didn't want it in my name anymore. So, the title came in, I signed it correctly and mailed it to him. About two weeks later, my daughter, who's living in Hattiesburg called me and told me that she was seeing the truck being driven around town! Mind you, the tow truck people told me that the truck was not drivable and would be scrapped! I ask her if she was sure that it was the same truck. She said "mama I drove the truck for a year you know I know what it looks like and I'm looking at the tag number. It still has your tag on it and right now it's sitting in front of a house!" This concerned me because why is the truck being driven that is still registered in MY NAME AND STILL HAS MY TAG ON IT!! I texted the tow company guy, because he had given me his personal cell number, and asked about this. He swore it wasn't being driven but only being moved from place to place because it's not drivable. I said my daughter saw the truck with her own eyes but then also why and how is it being from place to place, isn't drivable, and has to be scrapped.He said it hasn't been driven but I can meet you to give you your tag if you want to. I was like that's not enough, I want the truck out of my name because I no longer own it, and it is still being driven. I kept asking why hasn't it been scrapped since it's "not drivable" and you have the title in hand??? He didn't reply. So, I contacted Wheelzy because they contract this tow company. I tell them what's going on. They expressed how "this is very concerning" and will turning it over to management, who will then contact me. As of today, management has still yet to contact me. Then when I call them to get an update they tell me, "No one has contacted you because we don't have any information for you yet." I called my tax collector's office and the truck is STILL registered in my name and I also received the card for tag renewal, because it expired in June! I explained to the lady that I sold the truck in February so I no longer possess it. She said she could make a note of it in the computer but that it will still be registered to me until registration information changes! Mind you, I sold Wheelzy the truck in February and as of July, the truck is STILL IN MY NAME! Idk if they will be able to get a title for it but you just never know with all the new things scammers come up with these days! Next step is to seek legal counsel!

They stood firm on their offer and kept constant communication until everything was final. They were willing to up the offer to beat out other companies. What I didn't like was having to take off of work behind a registration that was already paid but for some reason was being asked for a smog on a car that didn't run. Other than that, I would definitely use them again.

Sold to wheelzy and a year later received a $1200 parking violation bill because Because they never switched the registration and it was left parked in garage in a city and state I don't even live in.

"Get an instant cash offer online" Yeah.... I don't think so. After entering all my info I had to talk to a customer service agent the next day. Get low-ball offer of $80. Told agent I had a much higher offer from a competitor. Said he'd need to do better than $400. He comes back at $230.... almost 200% jump up. Suspicious. Told him that wouldnt work and I had to get off phone and handle some urgent business. Later I sent some photos as requested and after review the offer is now $330.... 400% from original low-ball offer. But this was still not enough o beat the offer I had in hand. Agent starts trying to manipulate me.... asking if other offer was guaranteed (it was and in writing) as "our competitors bait you with high offers and reduce at pickup and I don't want to see that happen to you." Then he starts saying how the car is old and not much demand and they're towing for free and handling title transfer fees etc. Look man, I told you from the beginning what it would take and you keep wasting my time with less than that offers and guilt trips and manipulations.
So I proceed forward with the other company and had pickup scheduled for next week. After several days ofbtexts that I ignored I get a phone call again and I explain the situation. Again. This agent puts me on hold and comes back with yup we can do $400. I verify this is without title (its clean but couldn't locate physical title) and was assured we could do with registration instead. Asked for this in writing... (glad I did.............). Agent texts me confirmation. So I agreed to sale to Wheelzy now as hey had best offer. Did not get a call from tow that day and then several texts from agent next day asking about status of scheduling pickup. Finally got call from tow and scheduled pickup for today. I meet the driver at agreed upon time and asked for title. He said that'll drop the offer and I showed him the texts agent had sent confirming that title not necessary. Ok he says. He then tells me car doesn't have a catalytic converter and that was also gonna drop offer like $100. He even showed me picture of piping hat had been 'modified' as proof. I proceed to open hood and show him where catalytic converter was. Ok, he gives me the agreed to $400 and I pull car out so he can load on truck and away we went.

TLDR: Expect lots of calls/texts throughout process to the point it's annoying. DO NOT, DO NOT, DO NOT accept first few offers; they will come in very low and work their way up till you think you got fair offer. (Makes me wonder if I could have gotten more....) Tow driver will absolutely try to find reasons to reduce offer at pickip so make sure you have offer in writing and someone knowledgeable is present, not say your gullible grandma who is clueless when it comes to cars, or you'll be taken advantage of.

After submitting an online quote for vehicle I became victim to a barrage of nonstop texts, calls and emails. They thanked me for accepting their offer, which I had never done, and tried to proceed with a pickup. I had asked about 3 different correspondents to discontinue contacting me and I will reach out when I am prepared. This had little effect, of course.

Unfortunately, a pickup for the vehicle was scheduled. On arrival there was a complication with the registration, resulting in a payment of less than half of the quoted price, which was already excessively low in my estimation.

Following pickup they requested I leave them a positive review. I answered that I can't imagine a reason why I might want to do that. Undeterred, they repeated their request, so eventually their persistence paid off and they have their review.

The process was straightforward and exactly as the representative explained over the phone. If same-day pickup isn’t available, the pickup company contacts you the next day. When they arrive, you sign the necessary paperwork, provide your registration as proof of ownership, and then receive a check for the quoted amount.

The service and pick up of my car was fast, and I was paid cash on the spot. However, I was not given a bill of sale nor the license plate and now am unable to cancel my registration. I called and was told to call their dispatch. The dispatch number has no idea where the car or license plate is. So I am left with no proof of sale and my tag out there somewhere that I am still legally responsible for. The procedure could use some upgrading.

I had a great experience with Wheelzy. Called in to junk/recycle my ‘96 Toyota. I really wasn’t even expecting money for it because of how old and run down it was but it has been sitting on my street for 2 years now w/o registration and I needed it gone. I found them on Google, gave them a call, and they made me an offer on the spot. Dispatcher called me about 30 minutes after to schedule pickup. They paid for the towing as well which was great. All I had to do was be there, show them documentation that it was my car, and an ID. They gave me cash and that was it! So easy. Thanks so much :) tow guy was fast and kind. They called me after just to make sure the car was picked up and that I was paid what I was promised. Super helpful.

The tow truck driver showed up at the agreed upon time, collected my ID and car registration and issued me the check in the agreed upon amount. Thank you Wheelzy for making this so easy!! I will definitely refer friends and family to this company.

They worked with me even though I was unable to find my title or the registration. They were quick with getting a tow service out.

I sold my car to them last year, but when I went to the DMV to renew my registration, I find out I had a lien on my license for the same car, find out the car was towing by the Miami PD because of my tag and I took my tag off the car when they came to pick the car up and I called them trying to find out what is going on and nobody can figure out what happened and I asked them whoever y’all sold the car to y’all need to get in contact with them so they can fix this because if I have to pay all that money to take the lien off my license, I am going to file a complaint against you guys.

Customer service representative was able to increase my reimbursement check by $300. She maintained regular contact throughout the process of getting the Title signed and ID sent to Wheelzy. She provided reminders regarding pick up and advised me that owner had to sign Bill of Sale or cancel registration at the RMV. The check was given in the agreed amount at the time of wrecker pick up and the wrecker arrived within the hour of the quoted time. Driver was personable and professional.

I call them Saturday and my car was picked up on Monday. Very quick and easy and it was great that they covered the cost of the tow and the DMV registration fees. Very friendly and always answered my questions in a timely manner. Yes, there are other services out there that will get your car but this is by far the best that I've encountered. Thank you

I searched for “we buy used cars” & filled out a form. Very fast contact. Called and left a message after submitting the information. Much better offer than Pull-A-Part. Although lower than I wanted explained they buy and resell for parts & there is not great demand for parts for 25 yr old vehicles. Would have been worth 2-3 X more than they offered to a good shade tree mechanic but I thought it wiser to not take any further losses.

They Accepted Registration and Insurance in lieu of the Title which I could not find.

Driver arrived before the initial time and was very efficient. Gave me cash on the spot.