Whirli Reviews 960

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the company's concept, highlighting the excellent range of toys that are always clean and in great condition. People find it particularly helpful for keeping children engaged and offering the chance to test toys before committing to a purchase. Consumers also value the service for reducing clutter and waste by borrowing toys instead of buying them. The company's service and product are highly praised. Reviewers consistently mention quick deliveries and returns, along with a very good selection of toys that are well-packaged. The customer service team is also commended for their responsiveness and helpfulness. The flexibility of the plans, allowing upgrades or downgrades as needed, is another aspect that consumers appreciate.

Based on these reviews

Rated 5 out of 5 stars

I love Whirli! It's so convenient to swap toys and try new things for the kids.

Company replied

Rated 4 out of 5 stars

It’s great for my child to try lots of different toys without having to buy them. Sometimes we keep them for a few months and sometimes we even buy. Mostly however my daughter enjoys playing for a few... See more

Company replied

Rated 5 out of 5 stars

Started using Whirli when my daughter was 6 months old and absolutely love it. It’s just perfect for parents who want their kids to experience different toys and don’t want to constantly buy and give... See more

Company replied

Rated 4 out of 5 stars

I love the idea of this and it should work really well but the website is so irritating to use. It’s not optimised for mobile (or much better on desktop), when you add filters and then view an item an... See more

Company replied


Company details

  1. Toy Store

Written by the company

Whirli, The Smart, Sustainable Way to Enjoy Toys - At Whirli, we believe in making playtime exciting, affordable, and waste-free. With our flexible toy subscription service, families can choose from over 1,000 of the latest toys, books, bikes, puzzles and games, musical instruments, outdoors and travel, and baby equipment, all carefully selected from trusted brands. The best part? Everything is delivered straight to your door – and when you're ready for something new, simply swap your items, and we’ll collect them from your home. No hassle, no clutter, just endless fun for your little ones. Why buy toys that only get used for a short time when you can enjoy a constantly refreshed toy box? At Whirli, you’re in control – pick the toys your child loves, let them play for as long as they like, then swap them whenever they’re ready for a change. Whether it’s a baby bouncer for a newborn, a balance bike for a toddler, or the latest educational games, we have something for every stage of childhood. Not only does Whirli help parents save money, but it also reduces plastic waste and supports a circular economy, making playtime more sustainable. Loved by thousands of families across the UK, Whirli is the smarter, greener way to keep kids entertained. Join our growing community today at www.whirli.com and experience a better way to play!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

960 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing customer service lots of savings in money and space

Whirli is human, I had a trouble with my cancellation and they were there right on the case and did the best they could and I was pleased with their quick and on point support. My kid loves the toys and surprises every now and then when we swap the toys. Whirli prevented me from buying lots of toys my kid didn't like a all and also did the reverse and showed me which toys to keep. Its a bliss to see house when the boxes go full of toys and I have space around the house. :)

April 29, 2022
Unprompted review
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Reply from Whirli

Thanks so much for you're review! We're really pleased that you enjoyed Whirli. You're always welcome back and we hope to see you again :)

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Rated 5 out of 5 stars

Really impressed with Whirli

Really impressed with Whirli. Such an amazing idea and works so well. I don’t feel I ever need to buy toys again. So much better for the environment and makes sense to swap and share as most of them time kids just get bored and you end up storing way too many! Would defo recommend

April 28, 2022
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Reply from Whirli

Thanks so much for you review! This is great to hear and we're glad that you're enjoying Whirli :)

Rated 1 out of 5 stars

Horrible I pay 9.99 a months toy come…

Horrible I pay 9.99 a months toy come missing balls not in use text customer service wery rude I send item back I ask to cancel my subscription they charge me 3.99 postage and didn't cancel charge me another 9.99 when I start complain and futher will do they refund me only 8£ its rip off totally my kids desapointed I'm desapointed so bad

April 28, 2022
Unprompted review
Rated 5 out of 5 stars

Very easy to use

Very easy to use. A great to reduce waste and you clutter

April 27, 2022
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Reply from Whirli

Thank you for your review! It's great to hear that you're enjoying using Whirli :)

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Rated 5 out of 5 stars

Excellent service

Excellent service
My daughter really enjoys playing with the yoyd

April 27, 2022
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Reply from Whirli

Thank you for your review! We're happy to hear that you and your little one are enjoying Whirli :)

Rated 5 out of 5 stars

Get Whirli today! You won't regret it

I was recommended Whirli by a friend of mine when I went over to her house and can't recommend it enough now to my friends! It's so great to be able to rotate and change the toys for my little one on a regular basis and their customer services team are incredibly helpful. The whole customer journey experience was smooth and easy. It would be great if they sent 1-2 more pieces of tape as sometimes two isn't enough to seal a large cardboard box.

April 27, 2022
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Reply from Whirli

Thank you for your lovely review! We're really pleased that you're enjoying Whirli.

We've passed your feedback onto our operations team :)

Rated 5 out of 5 stars

Great quality toys

Great quality toys, arrived clean and ready to play with. Love that I can swap toys at any time

April 26, 2022
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Reply from Whirli

Thanks for your review! Great to hear that you're enjoying Whirli :)

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Rated 5 out of 5 stars

Nice business to deal with.

Nice business to deal with. Great toys. Ethical and sustainable business model. Happy a company like this exists.

April 25, 2022
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Reply from Whirli

Thank you for your review, that's really lovely to hear :)

Rated 5 out of 5 stars

Amazing company

Amazing company, excellent concept! Perfect for those who want to minimise clutter and are conscious re sustainability

April 25, 2022
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Reply from Whirli

Thank you for your review! Great to hear that you're enjoying Whirli :)

Rated 5 out of 5 stars

So simple and straight forward

So simple and straight forward. Great for keeping you off Amazon. And lovely to have select toys for each stage of child’s development rather than buying often. Great service really easy to use.

April 25, 2022
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Reply from Whirli

Thank you for your review! That's great to hear that you're enjoying Whirli (and staying off Amazon!)

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Rated 5 out of 5 stars

Absolutely seamless service

Absolutely seamless service, Whirli make it so easy to swap toys and the subscription is fantastic value! I like that the new toys are sent out right away while the return is in progress, it means my little one can get on with the important business of play!

April 25, 2022
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Reply from Whirli

This is great to hear and thank you for your review!

Rated 5 out of 5 stars

We love Whirli.

The service is slick and easy to navigate online. The toys are varied and being able to browse by age group is great.
We started using Whirli a couple of years ago and it’s made the number of toys we buy reach nearly zero. Such a great idea and really well done.

April 21, 2022
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Reply from Whirli

That's brilliant! We're really glad that you're enjoying Whirli and that you're not having to buy so many toys too.

Thank you for your lovely review :)

Rated 5 out of 5 stars

I am loving whirli as much as my little…

I am loving whirli as much as my little one does! We are both cherishing the time spent together playing and learning! :)

April 21, 2022
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Reply from Whirli

That's really lovely to hear and we're glad that we can be a part of play time!

Thank you for your review :)

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Rated 5 out of 5 stars

I recommend Whirli all the time

At first I was sceptical - thought it sounded too good to be true but I was wrong. They live up to everything they promise. Quick service, great quality toys and saves you a lot of money in the long run. I recommend Whirli all the time now.

April 18, 2022
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Reply from Whirli

Thank you for recommending us! Don't forget to share your referral code with your friends and family - they will receive 15% off an you'll get £20.00 credit whenever your code is used.

We're really pleased that you're enjoying Whirli and thank you for your kind review :)

Rated 5 out of 5 stars

Love it

Love it! My oldest loves it when the box arrives!

April 16, 2022
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Reply from Whirli

Aw that's lovely! We're really glad that you're enjoying Whirli :)

Rated 5 out of 5 stars

Our family loves the swapping system…

Our family loves the swapping system and having the chance to play with new toys and contributing to recycling and sharing! Totally recommended.

April 15, 2022
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Reply from Whirli

This is great to hear! Thanks so much for your review :)

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