⭐⭐⭐⭐⭐ The 24/7 vet hotline was an absolute lifesaver! I called in the middle of the night when I was worried about my pet, and the veterinarian was calm, knowledgeable, and incredibly reassuring. T... See more

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Company details
- #2 of 7 best companies in Veterinarian
- #1 of 5 best companies in Emergency Veterinarian Service
- #5 of 7 best companies in Telephone Answering Service
Written by the company
whiskerDocs is North America's leading provider of pet #telehealth, serving over 6 million pets. Need a question answered? Unsure if you need to take your #dog or #cat to the #vet? whiskerDocs members have unlimited access to our team of #veterinary #experts, 24/7/365, in seconds. No #petcare question is too big or small — whether you’re curious about the best food to feed your pet, worried about your pet sneezing or coughing, or they ate something they shouldn’t have — our team will help you decide the next best steps to care for your pet.
Contact info
Remote, Anywhere in the US & Canada, United States
- 855-698-3824
- help@whiskerDocs.com
- whiskerdocs.com
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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A genuinely good service
Got connected with a certified vet tech in minutes, we had a 20 minute or so conversation about my dog and some issues she had been having.
Fantastic customer service and advice…
Fantastic customer service and advice was spot on
Fast and reliable info
I never received the treatment plan for…
I never received the treatment plan for my dog after waiting for 15 mins and having a 5 min chat I was told to expect my treatment plan in my email. It's been 12 hours and no treatment plan. I am going to take my dog to a vet which means I'm gonna pay for the access to your services AND take my dog to the vet because I never received my treatment plan. Shame on you

Reply from whiskerDocs
The information i was given workrd perfrctly. Thank u so very much…
The information i was given worked perfectly
Melissa was awesome in answering my…
Melissa was awesome in answering my questions !!
10/10
The techs have been very helpful and friendly. Their professionalism is also worth mentioning. JP
Helpful information and advice
Helpful information and advice. They were very thorough in asking what was going on and having me check a few things before giving advice. I followed their medical advice, then followed up with our GP and pup is fine now!
I called because my dog had been…
I called because my dog had been squinting in and eye, and I didn't want to wait it out or rush straight to an expensive vet visit without some guidance. The vet tech from WhiskerDocs was wonderful patient, calm, and genuinely empathetic. She shared helpful home-cars tips, eased my worries about what might be going on, and helped me decide to have my dog seen in person. She even explained what to expect at the vet. While I did end up taking her in, the issue wasn't as serious as it could have if I had waited.

Reply from whiskerDocs
Love the follow up
They were able to confirm the next course of action and continued to follow up to make sure that the ER visit went well and that my pet was ok. They took their time during the initial consultation to gather all of the facts.
Fabulous Service
Thank you for always talking me through with my pet health concerns/incidences. It always puts me at ease and helps me to make the best informed decision for their health.
Extremely welcoming and friendly staff.
I was concerned about my dog because…
I was concerned about my dog because she was throwing up. Looked like grass and pine straw. The vet was very helpful and knowledgeable about the situation. She gave me suggestions on what to do for my dog and settled my mind.

Reply from whiskerDocs
Quick and very helpful
Quick and very helpful. Gave a full email with all instructions so I didn’t need to take any notes.

Reply from whiskerDocs
Wonderful and extremely valuable service
I’ve been using whiskerDocs religiously for about 5 years and I would highly recommend this service. Fast, friendly and professional service every time I connect with one of their vet techs!

Reply from whiskerDocs
Excellent service
Excellent service. I used them hoping to confirm information I'd received from a vet tech about the best way to handle my cat's recovery from surgery, but the folks at Whisker Docs disagreed with the advice and suggested a safer way forward, which seems to have been the right solution.

Reply from whiskerDocs
Peace of Mind and Professional Help
So very thankful for this service! Fast and helpful.
I appreciate having whiskerDocs as part…
I appreciate having whiskerDocs as part of my PetsBest policy. It came in handy recently when my dog ate an oatmeal raisin cookie. I needed quick advice and called whiskerDocs to confirm what actions I needed to take. My call was answered quickly and they thorough vetted my incident and gave me clear instructions.

Reply from whiskerDocs
highly recommend this service
my concerns were answered and i felt and my kitty felt taken care of . i recommend this service because it was a weekend and i needed to know if it was urgent or if i could wait.

Reply from whiskerDocs
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