White & Company PLC Reviews 

2,979
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 821 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally hardworking, polite, and professional, making difficult house relocations much easier and less stressful to handle. Consumers often highlight the smooth delivery service, careful handling of personal possessions, and efficient communication provided by the supportive office team throughout the process. However, some customers also noted occasional issues regarding damaged items, broken electronics, or inconsistent packing methods discovered inside various cardboard boxes. A few reviewers experienced broken belongings, scratched wooden furniture, and frustrating administrative hurdles when trying to resolve these unexpected problems after completing the unpacking.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Service

Customers had positive experiences with service, noting that staff were punctual, friendly, and worked... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that collection and delivery were efficient,... See more

Product

Consumers find product experiences to be mixed, with widespread reports of damage and missing items during... See more

Quality

Clients share positive opinions on quality, highlighting professional handling and great speed. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly Recommend whites to look after your move. Relocated from Guernsey to the North West. Service in Guernsey arranged by Graham very efficient and relatively pain free. Collection was done on the... See more

Company replied

Rated 5 out of 5 stars

Steve and his colleague worked really hard in very hot conditions to load the van at the property we were moving out of. On the second day, with delivery to a storage unit, they made every effort to a... See more

Company replied

Rated 5 out of 5 stars

Fantastic. I can’t recommend them enough. The team from the London branch led by Leon: Julian, Jorge, Nathan and France worked tirelessly to make our move as smooth as possible. They were efficient, c... See more

Company replied

Rated 5 out of 5 stars

Quick and reliable. Communication was always flawless. Everything happened exactly as planned, which gave us peace of mind moving from the EU to the UK. Questions were always answered and we receive... See more

Company replied


Company details

  1. Moving Company
  2. Records Storage Facility
  3. Shipping Service
  4. Storage Facility

Written by the company

Removals Company established 1871. Our professional service takes the stress out of moving home. Contact us today for a free survey and home moving quote.


Contact info


4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,979)

744 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

White & Company Lancaster

White & Company handled my move brilliantly. They packed up my old third‑floor flat, including some seriously heavy items, and moved everything into my new place quickly and professionally. The team were efficient, careful, and clearly knew exactly what they were doing. I’d happily recommend them to anyone looking for a reliable moving company.

June 18, 2026
White & Company PLC logo

Reply from White & Company PLC

Good afternoon,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Highly rated

Highly rated, boxes were perfect, no damage, no dust, staff unloaded quickly

June 2, 2026
White & Company PLC logo

Reply from White & Company PLC

Good afternoon,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

SA shipment collected and delivered

The company collected a shipment from South Africa which arrived at London Gateway. The company communicated well with me and the two operatives Callum Barton and Franci de la Paz which efficient and helpful. They ensured that floors were protected and unpacked the furniture and placed it where I wanted.

June 24, 2026
Unprompted review
White & Company PLC logo

Reply from White & Company PLC

Good afternoon,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Stress free move …

Moving house is very stressful but the guys at Whites Removals in Forres makes it so much easier
They are all really nice and friendly and chatty and I can’t thank them enough 😀

June 22, 2026
White & Company PLC logo

Reply from White & Company PLC

Good afternoon,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

The guys that moved us were brilliant

The guys that moved us were brilliant, great communication & understanding. We would definitely use them again.

June 19, 2026
White & Company PLC logo

Reply from White & Company PLC

Good afternoon,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

I would recommend this company to…everybody

I would recommend this company to everybody for their efficiency, humour on a difficult day the men couldn’t have been more helpful or kinder on the day give them a firm 10/10
Cheers Kath

June 16, 2026
White & Company PLC logo

Reply from White & Company PLC

Good afternoon,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Excellent Service - again

The team we had (Phil, Lucas, Chris and Jo) were polite, efficient and thoughtful. We had a full pack and they did an amazing job. Our move was over 3 days and they made sure we had everything we needed to function on each day and everything arrived as expected. We have used this company several times before and they again provided the great level of service we have come to expect.

June 18, 2026
White & Company PLC logo

Reply from White & Company PLC

Good afternoon,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Moving

Very smooth and efficient

June 16, 2026
White & Company PLC logo

Reply from White & Company PLC

Good afternoon,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Well Done on a Quick, Easy Move

Your team arrived on time and introduced themselves. They were professional, courteous and friendly, and were very efficient in reviewing the items to move, then organizing to move them. The removals process was quick, but careful, and the items arrived and were unpacked at the new home and placed where we wanted them.
Well done to the team and thank you White & Company.

June 15, 2026
White & Company PLC logo

Reply from White & Company PLC

Good afternoon,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

This is big company but the local…

This is big company but the local service was unparalleled. From the office staff to the heavy lifters they made everything really easy and I thought reasonably priced so highly recommend.

June 19, 2026
White & Company PLC logo

Reply from White & Company PLC

Good afternoon,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Liam and Dean

Liam and Dean arrived introduced themselves and looked at what was to load and go to store. They were professional, polite, friendly and hardworking. Respected our home and items. We had a laugh during the process. A credit to Whites. Looking forward to seeing our possessions in a few weeks time.

June 22, 2026
Unprompted review
White & Company PLC logo

Reply from White & Company PLC

Dear Karen,

Many thanks for your kind review. You thanks will be passed on to Liam and Dean.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

Leon and his team were excellent

Leon and his team were excellent, very polite and very careful with our things. Great service

June 23, 2026
Unprompted review
White & Company PLC logo

Reply from White & Company PLC

Good Afternoon,

Many thanks for your kind review. Your thanks will be passed on to Leon and his team.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

White's were what we wanted

White's were punctual. careful, friendly and flexible. We had a limited access to our property but it was not a problem for them. The teams that came round over 3 days were very professional.

June 9, 2026
White & Company PLC logo

Reply from White & Company PLC

Good morning,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

The whole experience with White & Co…

The whole experience with White & Co was faultless. The survey by Emily was comprehensive and resulted in a very competitive quote for our move. Martin kept us well informed and was very accommodating for our needs.
The removal process was predominantly carried out by Stuart, Dave and Dean. They were superb. Very courteous and professional, handling all off our possessions with total care. The hard work provided over a two day lift and move was exceptional. I couldn't recommend this company and staff more highly.

June 19, 2026
Unprompted review
White & Company PLC logo

Reply from White & Company PLC

Good morning,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Fully recommend for piece of mind

My second experience with White & Co (Waltham Cross) for both shipping and storage. The service is absolutely amazing and the team have been nothing but utterly accommodating even at short notice. I thoroughly recommend White and Co if you want piece of mind and assurance that you (and your things) will be looked after. A special mention to Ben, Nigel and Jane who were brilliant.

June 18, 2026
Unprompted review
White & Company PLC logo

Reply from White & Company PLC

Good morning,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

These guys were absolutely great

These guys were absolutely great! A big thank you to Callum, Franci, Jorge and the team for all their help. All items boxed up and loaded in a couple of hours and super friendly and professional!

June 19, 2026
Unprompted review
White & Company PLC logo

Reply from White & Company PLC

Good morning,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Great Customer service

The whole process from initial enquiry, quote and agreement was handled with efficiency and great customer service by Emma Harper. The move went seamlessly and our items arrived without any issues.

June 5, 2026
White & Company PLC logo

Reply from White & Company PLC

Good morning,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Hard working friendly men came and…

Hard working friendly men came and worked very hard doing my removals. They were super care protecting my belongings and the walls of my house. I was most impressed by their professionalism.

The only thing I would improve is there should be more transparency in the billing so that you can make an informed choice about what you are paying for. Very friendly supportive staff throughout the entire process from booking to delivery!

June 8, 2026
White & Company PLC logo

Reply from White & Company PLC

Good morning,

Thank you very much for your kind review

Louis Spies
Sales Director

Rated 5 out of 5 stars

Brilliant service

Brilliant service from Lewis, Richard packing up our house and moving us and then nick joined for the unload, everything was placed carefully and logically and they were very professional throughout. Zero breakages and a top service, thank you

June 9, 2026
Unprompted review
White & Company PLC logo

Reply from White & Company PLC

Good morning,

Thank you very much for your kind review

Louis Spies
Sales Director

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look