WhiteKnights Estate Agency Reviews 

151
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

By far the worst experience I've ever had with a service provider, as I hesitate to call them 'professional services'. They were anything but professional. They assured us they were on the case with o... See more

Rated 5 out of 5 stars

We recently sold our house through Whiteknights in Woodley. We were impressed by Gary's initial engagement with us, realistic pricing advice, marketing strategy, livestream presentation of the pr... See more

Company replied

Rated 5 out of 5 stars

We had tried using an online estate agent which had been unsuccessful with changes of personnel, little knowledge of the area etc. We decided to try WhiteKnights and the experience could not have bee... See more

Company replied

Rated 5 out of 5 stars

Gary and his team at Whiteknights have been superb from day one. Excellent communication throughout keeping us updated as and when things changed. Always available if we had any queries or problems. E... See more

Company replied

Company details

  1. Real Estate Agency
  2. Property Management Company

Written by the company

Estate and lettings agent with specialist knowledge of the Reading market and its surrounds.


Contact info

4.1

Great

TrustScore 4 out of 5

151 reviews

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4.1

All reviews

(151)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. John was fantastic, there throughout the entire process to help and support, always available when needed and went above and beyond to get everything sorted for us.

He even assisted with my solicitor; working against some pretty strict timelines and pressure we were under to get everything completed.

Highly recommend, and if you're lucky enough to work with John then even better. :)

May 31, 2023
Unprompted review
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Reply from WhiteKnights Estate Agency

Thank you for providing such positive feedback. We are privaledged to have a dedicated team and for our clients to acknowledge this!

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Rated 5 out of 5 stars

Highly Recommend Whiteknights in Reading

Whiteknights in Reading were great. Adam Lewendon was our primary contact and had the correct policy for marketing our property compared to the other estate agents we asked to quote. We had a number of offers very quickly and achieved a sale at a price we were happy with. Having secured a buyer, our case went to John Bennett in the sales progression team. Given that we have not sold a property for a number of years, John was incredibly patient at explaining the process and keeping us informed along the way. We particularly appreciated his skills in liaising with the other professionals in the chain and keeping things moving along. We would highly recommend Whiteknights in Reading.

May 30, 2023
Unprompted review
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Reply from WhiteKnights Estate Agency

Thank you for your feedback and recognising the importance of the three key ingredients to selling your home, the right agent, their proven strategy and a proactive sales progression team!

Rated 5 out of 5 stars

Amazing 5 star service with…

Amazing 5 star service with WhiteKnights. I can not fault them from start to finish.
I can not thank Dani enough she was fantastic throughout. Great communication everyday via phone call or email. Nothing was too much for her.
Dani managed to do the impossible in just slightly over a month with such professionalism for all parties involved.

Thank you WhiteKnights for making a house sale so smooth.

May 25, 2023
Unprompted review
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Reply from WhiteKnights Estate Agency

Thank you for such great feedback.

Rated 5 out of 5 stars

Worth every penny

Whiteknights have been great. They’ve made the process of our sale and purchase very easy. A special shout out goes to Danni, who handles sales progression, who’s helped allay my fears and sorted things out when we hit problems. She gives great advice and makes sure everything is on track.

May 24, 2023
Unprompted review
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Reply from WhiteKnights Estate Agency

Thank you for your feedback, we are so pleased to have helped you through your move journey. Enjoy your new home.

Rated 5 out of 5 stars

Very happy with your service!

Very happy with your service!
We had regular updates from WhiteKnights regarding the sell of our property and although we lost two buyers at the point of contract’s exchange, we managed to get their in the end.
This property was on the market through a very difficult economic year, with the cost of living crisis, the government upheaval and the increase in interest rates.
Thank you WhiteKnights for your support through this challenging sell.

April 28, 2023
Unprompted review
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Reply from WhiteKnights Estate Agency

Thank you for you feedback, we are so pleased you got to make your move.

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Rated 5 out of 5 stars

Not often you get write a 5 star review…

Not often you get write a 5 star review for customer experience but had to in this instance. Adam Lewendon came out to value my property recently, I have used Adam before to sell a previous property which he did incredibly quickly and achieving the asking price so had no hesitation in getting back. Adam is really knowledgeable about market conditions both from a macro and local perspective, he gives great grounded advice and you know once you’ve signed on the dotted line he will get your sale over the line. Thanks Adam

April 6, 2023
Unprompted review
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Reply from WhiteKnights Estate Agency

Thank you for such great feedback, we are so pleased that Adam has looked after you and will continue to do so in the years to come!

Rated 5 out of 5 stars

Adam was brilliant the whole way…

Adam was brilliant the whole way through the process. People say buying a house can be one of the most stressful times of your life…this is incorrect when you have super Adam Lewendon dealing with the process. The process was completely painless and will 100% use again, extremely happy with the service!

March 15, 2023
Unprompted review
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Reply from WhiteKnights Estate Agency

Thank you for such great feedback.

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Rated 5 out of 5 stars

White knights have been amazing through…

White knights have been amazing through a very difficult period. Buying a house is so rewarding but stressful and Scott was able to deal with things promptly , professionally with empathy .

Highly recommend !

March 29, 2023
Unprompted review
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Reply from WhiteKnights Estate Agency

Thank you for your feedback

Rated 5 out of 5 stars

Very helpful and responsive

Dani did a wonderful job of progressing the sale through. She helped the communication going between all parties involved in the transaction and did a great job doing so; the whole thing took just 6 weeks! There was a lot of moving parts and a few hiccups and Dani saw it through to the end seamlessly. Would recommend WK!

March 26, 2023
Unprompted review
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Reply from WhiteKnights Estate Agency

Thank you for your feedback, our Sales Progression team work very hard to achieve the goals of our buyers and sellers. Enjoy your new home.

Rated 5 out of 5 stars

Very happy to recommend Whiteknights

Having used Whiteknights to buy and sell our previous home in Woodley, we had no concerns about using them to sell our current home in Earley. Gary is professional and friendly and within 2 weeks of being on the market, helped us accept an offer. We had a few conversations with John, and then Dani took over. She was absolutely amazing. Very friendly but professional. Kept us informed with what was happening with both our sale and purchase out of the area. We have absolutely nothing to complain about and would recommend Whiteknights without any hesitation. We have just exchanged contracts and are moving in one and a half weeks!

March 23, 2023
Unprompted review
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Reply from WhiteKnights Estate Agency

Thank you for your great feedback. Good luck with your move and we look forward to working with you again in the future!

Rated 1 out of 5 stars

New Sales Tactics from a local agent

Today Whiteknights refused my wife and I a viewing unless we spoke to their mortgage broker or associated company to check my finances. We already have our finances to make the purchase so we didn’t want to discuss them. On this bases they refused our business unless we handed over our personal finance details to this company. This is the first time an estate agent has conducted such a forced sales tactic on us. Very disappointed Whiteknights and i hope their clients are aware.

March 23, 2023
Unprompted review
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Reply from WhiteKnights Estate Agency

We are sorry to read your post. Our Director, Gary Waite has tried to call you on a couple of occasions, leaving voicemails and awaiting your call back. We believe you have misunderstood our procedures and would like to explain the reason we ask all viewers of our properties to take a quick ‘affordability check’ with our financial advisor. No sales tactics involved and we absolutely do not insist that you use our advisor to actually arrange your mortgage, as this is your choice. We make a commitment to our sellers that we will only send buyers to view their homes that can afford the property and our ‘affordability check’ is a simple and quick part of that process. A good service for our clients.

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Rated 5 out of 5 stars

Whiteknights met our requirements.

Whiteknights were very easy to deal with and attentive throughout. The terms of business were straightforward and easy to understand. Scott was very knowledgeable and talked to us about the local market and options throughout the marketing stage of the sale. Once we accepted an offer, Dani took over and progressed the sale to completion, co-ordinating with the buyer and both solicitors. Communication was always excellent. Whiteknights were a pleasure to do business with and I have no hesitation in recommending them.

March 17, 2023
Unprompted review
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Reply from WhiteKnights Estate Agency

Thank you for your valuable feedback. We are pleased you found us straight forward to deal with and that your sale went through in the timescale you required.

Rated 5 out of 5 stars

House Sale

Dealt with Gary and John for the sale of my house in Woodley. The cost was very competitive. John was brilliant throughout the process, he answered all my questions and was always available on the phone. Would recommend.

March 13, 2023
Unprompted review
Rated 5 out of 5 stars

I can’t speak highly enough of John

I can’t speak highly enough of John, What’s important to you when you are buying your property? Trust? Urgency? Knowledge and expertise? Accountability and availability? On all of those fronts we were really happy with John's service. without his's involvement we have no doubt that our purchase would not have been possible at the price and within the timeframes we needed. He always responded fast and clearly, with detailed feedback on each question we had. Highly recommend!
I
n addition, John provided some invaluable reassurance to all parties to get our purchase over the line. Brilliant service, friendly mate and we were very happy customers. Thanks!

February 23, 2023
Unprompted review
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Reply from WhiteKnights Estate Agency

Thank you for a great review! Sales progression is often overlooked when selecting an Estate Agent to sell your home, your feedback shows just how important it is. Good luck in your new home.

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Rated 5 out of 5 stars

Whiteknights Estate Agency

We dealt mainly with Gary and John at Whiteknights. Gary was very knowledgeable and was able to suggest options for a marketing strategy for us. Once the sale had been agreed, John kept us fully informed of where we were, liasing with the buyer where necessary to keep the sale on track. Always responding quickly to calls so we were kept fully informed. Happy to recommend.

February 7, 2023
Unprompted review
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Reply from WhiteKnights Estate Agency

Thank you for your feedback and recognising the efforts of Gary & John to get you moved!

Rated 5 out of 5 stars

Brilliant results for what was a difficult time

I found Adam at WhiteKnights to be very professional during what was a difficult time for the industry (Liz Truss effect). But what gets the 5 stars was Victoria Carter A.S.A.P who was by far the driving force in seeing me through to completion.

January 25, 2023
Unprompted review
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Reply from WhiteKnights Estate Agency

So pleased we got you the result you wanted. Thank you for your feedback

Rated 5 out of 5 stars

Whiteknights Estate Agency

Whiteknights is an outstanding estate agent in reading who I dealt with on a multiple occasions. Scott Marlin and John Bennett make a wonderful team, they're both trustworthy and transparent with great knowledge of the area. I highly recommend.

February 2, 2023
Unprompted review
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Reply from WhiteKnights Estate Agency

Thank you for such lovely feedback, we are very proud to have such a great team!

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