Whitkirk Waste Solutions Reviews 

326
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff, describing them as extremely polite, friendly, professional, and genuinely knowledgeable during every single visit and helpful telephone call. Many people note that team members are always eager to assist, providing wonderful support and ensuring clear communication throughout the entire process. Consumer feedback frequently emphasizes the exceptionally fast, responsive, and efficient service experienced when handling unexpected, highly stressful, and urgent septic tank situations. Reviewers are thoroughly impressed by the exceptionally punctual arrivals, first-class workmanship, and the tremendous care taken to leave properties completely safe, clean, and tidy.

What people talk about most

Staff

People report positive experiences with staff, highlighting courteous and efficient service from drivers and... See more

Service

Users describe positive interactions with service, highlighting exceptional efficiency and professionalism.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Job required was to empty a septic tank. Totally impressed with this company! Efficient service from initial telephone call with Rachel to the job being carried out the very next day by Robert!... See more

Company replied

Rated 5 out of 5 stars

Amazing service, called at 8pm with a situation, full tank and backed up. Were out within the hour and sorted the issue. Excellent operative who really knew his stuff. Impressed all round to be hon... See more

Company replied

Rated 5 out of 5 stars

First class service. Driver was punctual, cheerful and informative. Also very thorough, checking the secondary cover to ensure all was well. I’ll always use Whitkirk as I have in the past.

Company replied

Rated 5 out of 5 stars

First time I have used your company and hats off to Rob. His attention to detail was first class an excellent service so will definitely be using you again. Many thanks Bernard

Company replied


Company details

  1. Septic System Service
  2. Water Treatment Plant

Information provided by various external sources

Septic tank emptying service. Blocked drain jetting, CCTV surveys,Drain Repairs, Gully and culvert clearance Members of the Drain Jetting Association We are a Local Authority Approved and Preferred Supplier


Contact info

4.9

Excellent

TrustScore 5 out of 5

326 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(326)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class

Driver was excellent considering the conditions cant fault the servce the dvr is a credit to the company

February 11, 2026
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

That's brilliant to hear. Thank you!

Advertisement
Rated 5 out of 5 stars

Fast

Fast, responsive service and fantastic driver and operative. Delighted with the outcome.

December 24, 2025
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

That is brilliant to hear! Thank you for your review.

Rated 5 out of 5 stars

Excellent service.

Great service and feedback straight away on completion of job. Excellent thank you.

December 4, 2025
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

Thank you for your review !

Advertisement
Rated 5 out of 5 stars

Amazing service

Amazing service, called at 8pm with a situation, full tank and backed up. Were out within the hour and sorted the issue. Excellent operative who really knew his stuff. Impressed all round to be honest.

December 2, 2025
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

I am glad to hear you were impressed with our service. Thank you for your review !

Rated 5 out of 5 stars

First class service

First class service. Driver was punctual, cheerful and informative. Also very thorough, checking the secondary cover to ensure all was well. I’ll always use Whitkirk as I have in the past.

November 21, 2025
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

That's brilliant! Thank you for your review.

Rated 5 out of 5 stars

Outstanding service!

Job required was to empty a septic tank.
Totally impressed with this company!
Efficient service from initial telephone call with Rachel to the job being carried out the very next day by Robert!
Both were polite, friendly and very professional!
Highly recommended!

November 14, 2025
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

Thank you for your review! I am glad to hear you had a good experience with us.

Rated 5 out of 5 stars

Efficient

Arrived ahead of schedule, worked quickly and efficiently. Everything from administration to service delivery was effortless.

November 11, 2025
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

Thank you for your review!

Advertisement
Rated 5 out of 5 stars

Such friendly and professional staff

Such friendly and professional staff. I have never had a bad experience with this company I would recommend them to anyone.

October 27, 2025
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

Thank you for your review!

Rated 5 out of 5 stars

Phoned company came

Phoned company came. Next day
Polite and job well done thankyou

October 7, 2025
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

Thank you for your review!

Rated 3 out of 5 stars

The booked time slot could not be met…

The booked time slot could not be met due to problems at the disposal points.
Once on site the job went well.
However the timing is critical at Eastfield Farm as the access to 11 houses is blocked when the tanker is on site. If updates on the changed time slot could have been provided this would have helped .

September 17, 2025
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

Sorry to hear this. Thank you for your feedback!

Advertisement
Rated 5 out of 5 stars

First time I have used your company and…

First time I have used your company and hats off to Rob.
His attention to detail was first class an excellent service so will definitely be using you again.
Many thanks
Bernard

August 29, 2025
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

Thank you for your review!

Rated 5 out of 5 stars

Great customer service

Great customer service. Thank you. As they say in Yorkshire 'jobs a gud un ' Why would we go anywhere else !

August 4, 2025
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

Thank you for your review!

Advertisement
Rated 5 out of 5 stars

Great, professional service

Great service from start to finish. Phoned late Friday afternoon to arrange and arrived Tuesday morning. Rob, the driver/operative,was efficient, polite, friendly and practical. He went above and beyond by also clearing a blockage from the rain water drains to the tank. A very professional job. Thank you

July 22, 2025
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

Thank you for your review!

Rated 5 out of 5 stars

Great service

Great service from Whitkirk. Kept me updated on progress. Very helpful office staff especially Jenny.

June 26, 2025
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

Thank you for your review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look