Wholesale Halloween Costumes Reviews 

4,458
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

The costume was very reasonably priced and got here quickly and in great shape. The Edward Munch, "The Scream" costume was a huge hit with my students in our theatre arts class!! Everyone acted out... See more

Rated 1 out of 5 stars

One of the Mickey pumpkins I ordered arrived damaged because it was just loosely packed in a box with no packaging to keep it from rolling around. I sent a request in for a return for refund or replac... See more

Rated 3 out of 5 stars

The costume arrived a few days late. The mask part of the costume arrived horribly distorted. It caved in to itself and was unwearable. It took over an hour of careful and patient manipulating to get... See more

Rated 5 out of 5 stars

I had never heard of Wholesale Halloween until this year but I am very pleased. Their selection is way better than the more commonly known Spirit Halloween or Party City. Quality was also better than... See more

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3.3

Average

TrustScore 3.5 out of 5

4K reviews

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3.3

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(4,458)

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Rated 1 out of 5 stars

Order Never Arrived

Order placed a week before Halloween still hasn't arrived. It's been nearly two weeks. I was told that the expediting shipping fee would be refunded but that has not occurred. The return policy is very strict so it appears I'm now out $75.

November 4, 2021
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Rated 1 out of 5 stars

Want a refund

I ordered 2 items a costume expedited and a mask . Got confirmation emails that they were on there way by Oct 28th and Oct 30th
Received costume on November 2nd and never received the mask

November 4, 2021
Rated 1 out of 5 stars

Costume never came

Sadly, the costume never came. It was supposed to be delivered before Halloween and still has not come (5 days after the expected delivery date). We ended up having to scramble to find my daughter a different costume on Sunday.

November 3, 2021
Rated 3 out of 5 stars

Partly working

We purchased some Halloween articles from this store. They came just in time! Thanks for that!
Unfortunately one of the lamps didn’t work. Because I needed it necessarily for Halloween I didn’t send it back, just fixed it my my own.
Everything else was ok, although the gravestones were much smaller than expected. The size was in the description, it was more my fault that I missed that info, but mentioning “mini” in the title would have helped.

Thanks!

November 3, 2021
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Rated 1 out of 5 stars

The worst service EVER

The worst service EVER! I purposely paid for expedited shipping for my daughter's costume and I never even received it! I called customer service on day 4 after ordering and told them I never even received a shipped email confirmation but then "miraculously" I had a shipped email as soon as I told the rep I wanted to just cancel my order. Even after speaking to the rudest supervisor EVER! I STILL NEVER RECEIVED MY ORDER! So dispute it is! NEVER WILL I ORDER FROM WHOLESALE COSTUME AND NO RECOMMENDATIONS other than DONT DO IT!

November 3, 2021
Rated 1 out of 5 stars

Pos company

Pos company. Still no costume even after paying fees for rush delivery with guaranteed arrival date! Resulted in a very sad & unhappy child.

November 3, 2021
Rated 2 out of 5 stars

My costume didn't arrive on time…

My costume didn't arrive on time (shipping took a week even I chose expedite shipping) and I tried to contact customer service but no one response when it says "Emails will be answered in less than 24 hours".

November 3, 2021
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Rated 5 out of 5 stars

I had a great experience

I had a great experience! With customer service, with the quality of the items I got And with the return that they didn't have to do. It was days after they return period ended And my daughter had decided she wanted a different item. They still did a full refund. Thank you!

November 3, 2021
Rated 2 out of 5 stars

My Halloween costume items were not…

My Halloween costume items were not delivered until Nov 1, causing me to not be able to celebrate on Oct 31, Halloween. Delivery was botched up, even though as late as Thursday, Oct 28, your call center representative said that delivery was certain to be on Friday Oct 29 or if not was guaranteed to be made first thing on Saturday Oct 30 by DHL. But your company used two delivery agents, DHL and USPS which any good businessman would know is a fatal mistake. The items were shipped on Oct 25 Monday and I paid extra for "expedited" delivery. I was close to making this dismal performance a "One"star

November 3, 2021

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