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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and effectiveness, with many highlighting the positive impact on anxiety and sleep. The customer service also receives frequent commendation for being responsive and helpful, often going above and beyond to resolve issues. However, some customers experienced issues with their orders, such as receiving incorrect items or flavors, or having initial orders unfulfilled. There were also occasional concerns regarding delivery services, with some reviewers reporting delayed parcels, items delivered to the wrong address, or problems with courier communication.

What people talk about most

Product

Clients share positive opinions on product, with many praising the great variety, fantastic flavors, and... See more

Quality

Customers consistently note positive experiences with product quality. Many reviewers praise the fantastic... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers praise fast delivery, with... See more

Order

People report ambiguous experiences with their orders. While some customers had issues, such as receiving... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the excellent customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Awesome company, one of the best I've came across, Loving the flavours, of these e liquids, and there very good on your coils, and at a very good price, for CBD that really does wonders, for my Anxiet... See more

Rated 5 out of 5 stars

Ok. My initial order wasn't fulfilled but Whysocbd got hold of me and apologised for the inconvenience and sent me a nice tub of gummies to say sorry. The gummies cost twice as much as my original ord... See more

Company replied

Rated 5 out of 5 stars

Great product ive been buying gummies for pain for over a year and they really help and also helped with my moods my last order I ordered some vapes which I had before going bed and seem to help m... See more

Company replied

Rated 5 out of 5 stars

Reasonable choice of flavours and strengths, nice zingy taste. Find these a better choice than vaping, using one higher strength in the morning and lower for mid-day and early evening. So far, so goo... See more

Company replied


Company details

  1. Herbal Medicine Store
  2. Electronic Cigarette Store

Written by the company

Why So CBD? is a comprehensive and trusted CBD brand, renowned for our affordable pricing and extensive range of CBD infused products. We are committed to providing our customers with the highest quality CBD products, made from 100% USA organic hemp. Our products are known for their purity and potency, and we use no artificial ingredients. We are also committed to transparency, quality, and safety, and all of our products are tested by third-party laboratories. Our CBD gummies are renowned within the industry, and we offer a variety of different flavours and strengths to choose from. We have a dedicated customer service and sales team who are here to answer any questions you have about our products or CBD in general. We are passionate about CBD and its potential benefits, and we want to help you find the right products to meet your individual needs. We invite you to browse our website and shop our extensive range of CBD products. We are confident that you will find the perfect products to meet your individual needs and budget. If you have any questions, please do not hesitate to contact our customer service team. We are here to help you in any way that we can.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

92 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Why so CBD is amazing!!!!

Why so CBD is amazing!!!!
Why so CBD is the best! I love the cola bottle gummies they are to die for and help me sleep well, love all their products! Thanks guys!

October 31, 2025
Unprompted review
Why So CBD? logo

Reply from Why So CBD?

Thank you so much for your amazing feedback! We’re thrilled to hear you love our cola bottle gummies and that our products are helping you get a good night’s sleep. Your support and kind words mean the world to us — we look forward to continuing to provide you with the products you enjoy!

Rated 5 out of 5 stars

Very happy customer

I was curious and wanted to try the gummies out. I have had other brands but have heard good things about these so I ordered 2 jars and they came really quickly. They were better than expected. I got the sour versions and they havent disappointed. Will def be ordering more.

October 20, 2025
Rated 5 out of 5 stars

Faultless Customer Service

Product was damaged in transit due to neglect from courier. I received a replacement within 5 days with no fuss. Very impressed!

July 14, 2025
Why So CBD? logo

Reply from Why So CBD?

Hi Alex,

Thank you for sharing your experience. We’re sorry to hear about the damage caused during transit, but pleased that we could promptly provide a replacement without any hassle. Your satisfaction is very important to us, and we appreciate your kind words about our customer service. We look forward to continuing to serve you.

Thanks,
Why So CBD Team

Rated 5 out of 5 stars

Great company

Great company, fantastic CBD Gummies, great responses from them too

July 17, 2025
Why So CBD? logo

Reply from Why So CBD?

Good Morning Rochelle, Thank you so much for the lovely review and we are glad you love our gummies! We look forward to seeing you again :)

Rated 5 out of 5 stars

Amazing!!!

July 21, 2025
Why So CBD? logo

Reply from Why So CBD?

Hi Hannah,

Thank you so much for the amazing review! 🌟 We're thrilled to hear you had such a great experience. Your support means the world to us!

If there's anything you ever need or if we can help with anything else, we're always here.

Thanks again!
Why So CBD Team

Rated 5 out of 5 stars

Great product

Great product - super tasty gummies, great for anxiety

July 16, 2025
Unprompted review
Why So CBD? logo

Reply from Why So CBD?

Good Morning, Thank you so much for the lovely words! We are so pleased the gummies are helping and look forward to seeing you again!

Rated 4 out of 5 stars

Great product,120ml full right too the…

Great product,120ml full right too the top, tastes great. A little harsh on the throat so adjusted the coil. CBD full spectrum really works and very relaxing. Only one annoying thing not the shops fault but delivery driver left at the wrong entry to my flats.but I found it so no harm done.

July 4, 2025
Why So CBD? logo

Reply from Why So CBD?

Good morning, thank you for the lovely review. I am truly sorry to hear about the couriers doing this, I will raise it with them so they are aware. I hope you enjoy your purchase!

Rated 5 out of 5 stars

Great tasting gummies

Great tasting gummies , completely took off my flying anxiety edge , won't fly without them again. Amazing value for the money.

June 20, 2025
Unprompted review
Why So CBD? logo

Reply from Why So CBD?

Good Morning, Thank you so much for the lovely words! We are so pleased the gummies are helping and look forward to seeing you again!

Rated 5 out of 5 stars

Amazing gummies helping me come of the…

Amazing gummies helping me come of the smoking great for on holiday and long flights helped with my back pain also.

July 3, 2025
Unprompted review
Why So CBD? logo

Reply from Why So CBD?

Good Morning, Thank you so much for the lovely words! We are so pleased the gummies are helping and look forward to seeing you again!

Rated 5 out of 5 stars

Cbd newbie

I am new to trying cbd products, since i have quit smoking. I have tried some gummies and do help with anxiety and 😴. And taste nice too.

June 14, 2025
Unprompted review
Why So CBD? logo

Reply from Why So CBD?

Thank you so much for sharing your experience! We're thrilled to hear that our CBD gummies have been a helpful part of your journey after quitting smoking — that’s a huge step, and we’re glad to be a part of your progress. 😊

It’s wonderful to know they’re supporting you with anxiety and sleep, and that you’re enjoying the taste too! If you ever have any questions or want to explore other CBD options, we’re always here to help.

Wishing you continued wellness on your journey,

Rated 5 out of 5 stars

Just getting started with CBD and I'm…

Just getting started with CBD and I'm enjoying the gummies , they're tasty.. and they do help me unwind at night. Bought 2 kinds now and will buy more , fast delivery great sales... thanks

June 9, 2025
Why So CBD? logo

Reply from Why So CBD?

Hi Marie, thank you so much for the lovely words! I'm really glad we are helping you to unwind- hectic life these days also keeps many up so we are thrilled to be able to help! Looking forward to seeing you again :)

Rated 5 out of 5 stars

Great customer service

Great customer service, had an issue with the nib on the bottle supplied and the guys sorted me a replacement. Can't fault them great company.

May 20, 2025
Why So CBD? logo

Reply from Why So CBD?

Hi Darren, thank you for the wonderful review - I'm pleased to say I have finished going through all the bottles that we got sent in that batch and it seems to have been a one off - I can only apologise endlessly for this. I'm glad we got this sorted and looking forward to seeing you again!

Rated 5 out of 5 stars

Fantastic

After writing a bad review, I had to write , how amazing this company is, they reached out to me, solved the problem and sent an amazing package of cbd products instead, owner was amazingly helpful 10/10

June 11, 2025
Why So CBD? logo

Reply from Why So CBD?

Hi Sue, I am so pleased we got this sorted and apologies again my annual leave caused a slight delay in our usual speedy responses. I hope Becky gets on really well with alternatives to disposables now that the ban has come into effect. We are also pleased to know our products help people just like you both and are always here to help :) Thanks

Rated 5 out of 5 stars

Excellent customer service as always…

Excellent customer service as always and a great company to deal with . Can't recommend Jade enough who dealt with my order ⭐️⭐️⭐️⭐️⭐️

June 2, 2025
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Reply from Why So CBD?

Hi Lee, Its always a pleasure to deal with you and you brighten my day with your wonderful northern accent! We look forward to seeing you back again soon! Jade

Rated 5 out of 5 stars

I suffer with extreme anxiety

I suffer with extreme anxiety, I decided to try these to see if they helped and I can confirm they do ☺️

June 8, 2025
Unprompted review
Why So CBD? logo

Reply from Why So CBD?

Hi Steph, we are so pleased our products help people just like you - hearing feedback like this makes us feel like we are making a difference which is what we originally set out to do! We look forward to seeing you again and do let us know if there's anything we can do to help :) Thanks

Rated 5 out of 5 stars

After some problems, the customer service made it up to me. Well happy

Ok. My initial order wasn't fulfilled but Whysocbd got hold of me and apologised for the inconvenience and sent me a nice tub of gummies to say sorry. The gummies cost twice as much as my original order so how could I say no. So with that in mind, I've got to say that the customer service is pretty impressive for getting back to me and apologising and sending me a nice tub of gummies. Thanks guys. Well happy 😁

June 4, 2025
Unprompted review
Why So CBD? logo

Reply from Why So CBD?

Hi David, Again apologies it took a while to respond due to my annual leave. I am so sorry for the initial problem but I'm glad we got this sorted and you are happy! We look forward to seeing you again :) Thanks

Rated 5 out of 5 stars

Fantastic customer service, great company and good quality products

After the vape ban across the UK, I ordered a ton of Vapes The night before, but unfortunately they’ve sold out and sent other items instead, but as they weren’t the flavour I was disappointed but their customer service is absolutely brilliant. They rang me back and sent me out a different product for me to try which is absolutely amazing. I’m very happy with the level of customer service they have and how they have sent me out The new alternative Vapes for me to try. Thank you I’m very happy With this company and will definitely be buying some more flavours. Strongly recommend this company because they do truly care about their customers and will always make things right if things don’t always go to plan which is very rare thank you again

June 4, 2025
Unprompted review
Why So CBD? logo

Reply from Why So CBD?

Hi Becky,

Thank you for your kind and detailed feedback. We truly appreciate your understanding regarding the stock challenges and are glad we could offer you an alternative product to try. Providing excellent customer service and ensuring our customers feel valued is very important to us, and we’re delighted to hear you had a positive experience despite the initial inconvenience.

Your recommendation means a lot, and we look forward to continuing to serve you with a great selection of products and outstanding support. Thank you again for your trust and loyalty.

Thanks,
Why So CBD Team

Rated 5 out of 5 stars

Vapes are great for sleep issues

Great product ive been buying gummies for pain for over a year and they really help and also helped with my moods my last order I ordered some vapes which I had before going bed and seem to help me sleep so keeping them for bedtimes. I did have to stop the gummies for 2 months as I felt they wasn't helping anymore with the pain but started back up this week and they helping again.

May 28, 2025
Why So CBD? logo

Reply from Why So CBD?

Hi Kelly,

Thank you for sharing your experience with our products. We’re glad to hear that the gummies and vapes have been helpful for your pain management, mood, and sleep. It’s great to know you’re finding effective support for your needs. If you ever have any questions or need assistance with your orders, please don’t hesitate to reach out. We appreciate your continued trust in us.

Thanks,
Why So CBD Team

Rated 3 out of 5 stars

Not working vape

One of the vape I purchased didn’t work. I sent an email and never got a reply.

May 19, 2025
Why So CBD? logo

Reply from Why So CBD?

Dear Anna,

Thank you for your feedback, and we’re very sorry to hear that one of your vapes did not work as expected. We sincerely apologise for the lack of response to your email — this is not the level of service we aim to provide.

Please could you contact us, or provide your preferred contact details so we can resolve this issue for you as quickly as possible? We are committed to making this right.

Thank you for your patience and understanding.
Why So CBD Team

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