Whyte Studio Reviews 104

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I worked with Bianca and the team mid-last year and they were beyond helpful! I recommend these guys regularly to people in my space, and I promise you won't regret working with them. They make a gen... See more

Rated 5 out of 5 stars

I was totally impressed with Whyte Studios Black Friday event, also very happy With the customer service I received. Before purchasing I called head office to check about sizes. My query was responde... See more

Rated 5 out of 5 stars

Amazing business who we have worked with for about a year. We have a trusted partnership where we know the business will deliver quality output, on time and good rates. On a personal note, our tea... See more

Rated 5 out of 5 stars

Love Whyte Studio & ethos behind it! It’s edgy designs, versatility & high quality clothes is exactly what attracts me to the brand. The garments are made for real women of different shapes & sizes. E... See more

Company details

  1. Shopping & Fashion

Written by the company

Whyte Studio is a premier design and production creative agency, specialising in sportswear and tailoring innovation. We empower health and wellness brands by enhancing their apparel offerings, ensuring they stand out in a competitive market. Struggling to differentiate your brand? At Whyte Studio, our world-class designers seamlessly blend style and function, taking your brand to new heights. We ignite customer excitement, elevate your brand, and transform creativity into tangible success. Step into the spotlight, lead the pack, and watch your sales soar with Whyte Studio.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

104 reviews

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Rated 5 out of 5 stars

Just fabulous!

I was totally impressed with Whyte Studios Black Friday event, also very happy With the customer service I received. Before purchasing I called head office to check about sizes. My query was responded to immediately. I was also over the moon and just couldn’t believe how quickly my order arrived. I was so excited to receive my beautiful sassy Sophisticated items. Labels and packaging were top quality too. I even Received a complimentary Whyte studio shopping bag. Thank you. I can’t wait to shop with you again. Angelina

December 4, 2020
Rated 5 out of 5 stars

I absolutely love this brand..

I absolutely love this brand... I never fail to get amazing comments from friends and complete strangers on my outfits when I am dressed in Whyte Studio.
The customer service is beyond my expectations, and chatting to them is like chatting to my bestie.
I have just ordered another great dress for my collection, and I cannot wait to receive it... just need somewhere to wear it now.
Thanks Whyte Studio and everyone stay safe.

October 13, 2020
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Rated 4 out of 5 stars

Great products

Easy to use website, marvellous items, great customer service
But you should have easier international return as well as free maybe ;)
Thanks

October 12, 2020
Rated 5 out of 5 stars

High quality, fashionable mask.

Quality face mask. Fits really well. I appreciated the hand written note- a great personal touch! The mask had it’s own bag which is helpful. I was pleasantly surprised to see a free tote bag was included in the purchase too!

I could not recommend more! I plan to make another purchase soon.

Thank you for a fashionable, comfortable mask delivered with care!

September 11, 2020
Unprompted review
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Rated 5 out of 5 stars

Amazing customers service

Amazing customers service
Quality of the clothing is first class And always have a great comments from the others when I am wearing my WHYTE studio clothes

September 8, 2020
Unprompted review
Rated 5 out of 5 stars

Quality Items

This is the 2nd time I have ordered from this retailer and on both occasions, I have been happy. Easy ordering, fast delivery, quality items. Very satisfied customer.

August 30, 2020
Unprompted review
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Rated 1 out of 5 stars

Pirates and swindlers!

If I can give 0, I would have done it! This company is crap! Customer service is really bad!

I made 2 separate orders and paid 2 shipping fees. However, they came in 1 parcel which means they already stole my one of the shipping money.

Complained to them, they said they offered return label and refund my order but they again took away another shipping fees. In total, this company has taken away nearly £20 shipping fees.

This company has no trust! Horrible customer service and stealing customer’s money.

Please avoid! And check your bills if you have placed an order with them recently.

August 12, 2020
Unprompted review
Whyte Studio logo

Reply from Whyte Studio

Dear Emily,
Thank you for your feedback. We do find this surprising considering we were very prompt to respond and assist you with your refund even though you have used. discount code.

We try to be sustainable in our approach of shipping and hence why we added your orders into one shipping bag as we noticed it was going to the same address.

We do not collect money on shipping this goes to our courier service which is even more than what we charge the customer. We are an independent brand and use local courier services which may cost a little more but we like to support where we can.

We are very clear about our returns process and the shipping costs are not included in the refund as mentioned before this expense is with our courier service, not us as the company.

We are disappointed we could not be any more helpful and we certainly do not consider ourselves as 'pirates and swindlers'. We are a small private operation mostly managed by the designer and her small team and we take feedback very seriously.

Wishing you all the best and we would recommend you familiarise yourself with T&Cs of brands ahead of your future purchases especially relating to refunds.

Rated 5 out of 5 stars

Fav for 2020

Loved the product! Very high quality. I was also very happy to see how they had carefully packed the item and it came with a duster bag. The sweet note from the designer was also a great personal touch. This is by far my most favourite brand for 2020 ❤️, cannot wait to buy again!

July 21, 2020
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Rated 5 out of 5 stars

WOW! Love Whyte Studio...

Fantastic speedy delivery, beautifully packaged and a dress cover bag was included... The personally written card on the inside to thank me for my purchase made it that little bit more special. As for the dresses, I love them really good quality, super finish and the fabrics are gorgeous. I have found my new go to place...

July 13, 2020
Unprompted review

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