Great experience and quality of product. I had ordered a set and added on a side table. A representative contacted me to ask if I realized the side table didn’t match and there was a matching one ava... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I realized my old cushions were looking really bad, and the summer was just beginning! I indulged in new cushions for the loveseat, two rockers and one stationary chair and the whole porch looked inst... See more
Company replied
Wicker Warehouse offers a quality product and exceptional customer service. The product is much sturdier and well built than the wicker set it is replacing. While there was an issue unloading our item... See more
Company replied
This company is amazing! Customer Service by Gail goes so far above and beyond, I can't begin to rate it high enough! She is very proactive in helping you put together packages that may not appear o... See more
Company replied
Company details
- #2 of 30 best companies in Outdoor Furniture Store
About Wicker Warehouse
Written by the company
About Wicker Warehouse
In Business since 1978!... Wicker Warehouse is a family run business established in 1978. Since then we have strived to bring you the best selection, quality and value. Most of the items shown on the website are our own designs made by our partner factories. We also represent fabulous national brands such as Lane, South Sea, Whitecraft, Braxton Culler, North Cape, Spice Islands, Yesteryear & Designer. We have just added Classic Rattan to our lineup. Classic a high quality natural rattan company that offers all seating & dining including recliners, sleepers, sectionals and more. We are proud to offer this website & equally proud to serve you and we are proud that Trust Pilot displays our reviews.
Written by the company
Contact info
195 South River Street, 07601, Hackensack, United States
- 800-274-8602
- sales@wickerwarehouse.com
- wickerwarehouse.com
4.7
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Make our porch look great!
Love the brown wicker rocking chairs with table set! Very comfortable, well-made, & look great on our porch.
January 24, 2026
Reply from Wicker Warehouse
Hi Karen---really nice of you to share your review & thank you for your order. We appreciate both.
The products are extremely well-made…
The products are extremely well-made and carefully packed. I was a little annoyed that, for my zip code, shipping was not free.
February 24, 2026
Reply from Wicker Warehouse
Hi Susan-thank you for your review & thank you for your order. We keep our prices very attractive as we are sure you have noticed. Our choice is to raise prices for everyone to cover these costs or to charge a little more to those locations. We still pay most of the shipping. FYI--this is what all of the truckers do. We agree with them and have followed their lead. We really appreciate Susan mentioning this so we can explain our thinking on this.
Excellent service 👍and delivery by…
Excellent service 👍and delivery by Mario...made my day!😊
March 11, 2026
Reply from Wicker Warehouse
Hi Joan--thank you for your review & thank you for your order. Mario is doing deliveries for us for 25 years +. Very nice of you to mention Mario.
Perfect!
Easy to order, as described and arrived quickly. Very, very happy with the furniture! The delivery company was excellent.
March 9, 2026
Reply from Wicker Warehouse
Hi Rich--very happy you are pleased. Thank you for your review & thank you for your order.
Everyone was very helpful
March 6, 2026
Reply from Wicker Warehouse
Hi Customer--thank you for your review & thank you for your order. We appreciate both.
Very happy repeat customer
We received excellent customer service from Gail. The furniture arrived sooner than expected which was wonderful. Mario delivered everything promptly. Every aspect of this order was easy and efficient. Everyone we spoke to was kind and helpful.
May 6, 2026
Unprompted review
Reply from Wicker Warehouse
Hi Brittany---thank you for taking your time to share such a nice review and thank you for your order.
Vendor research
Vendor did the research and made sure I ordered the correct cushions. We talked several times. My cushions are here and I am completely happy with them.
March 4, 2026
Reply from Wicker Warehouse
Hi Nancy--very happy everything worked out well. Thank you for your review & thank you for your order..
Reply from Wicker Warehouse
Hi Patty--thank you for your very kind review & thank you for your order. We appreciate both.
Studio Rockers
Am a repeat buyer from Wicker Warehouse because everything you expect from a furniture company is excellent. The studio rockers were more beautiful than viewed in the photos and delivery time was quicker than expected. 5 star operation
March 1, 2026
Reply from Wicker Warehouse
Hi Mark--thank you very much for your review & thank you for your order. Doing this since 1978 because of folks like you.
Excellent customer service
Excellent customer service. The items look even better in person than in the photographs on the website. They are well-built, sturdy, and a fantastic addition to the room.
March 1, 2026
The quality met my expectations
The quality met my expectations. Very pleased. Well packaged for safe delivery.
March 1, 2026
Reply from Wicker Warehouse
Hi Mary--thank you very much for your review & thank you for your order. We appreciate both.
Customer Service
Company representative was very responsive when I had a question about delivery. Reinforced my assumption that the company pays attention to their customers.
February 27, 2026
Reply from Wicker Warehouse
Hi Christine--thank you for your kind words & thank you for your order. We appreciate both.
From the quality of the furniture to…
From the quality of the furniture to the sales staff and delivery, my experience with Wicker Warehouse was extraordinary. I couldn't have asked for better service. Joyce was wonderful to work with. Everything was explained beautifully. I love my furniture! I would highly recommend Wicker Warehouse to any potential buyer. It is so unusual for everything to work together to the good for all! From NC thank you!
February 21, 2026
Reply from Wicker Warehouse
Hi Grace--thank you very much for taking your time to share such a nice review. We thank you for your review & thank you for your order.
Everything and everyone one was so…
Everything and everyone one was so helpful chairs are beautiful
February 26, 2026
Reply from Wicker Warehouse
Hi Cindy--thank you very much for your review & thank you for your order. We appreciate both.
Reply from Wicker Warehouse
Hi Rich--thank you for your very nice review & thank you for your order. We appreciate both.
Reply from Wicker Warehouse
Very happy you are pleased Bernice--thank you for your review & thank you for your order.
My experience was excellent
My experience was excellent! I received personal emails regarding the shipping and delivery of my trunk. I had a trunk similar to it years ago. I was looking forward to receiving this gorgeous trunk, and it did not disappoint. It is intricately designed and so beautiful and elegant. I love it so much.
February 21, 2026
Reply from Wicker Warehouse
Hi Traci---thank you for taking your time to share such a nice review & thank you for your order. We all have trunks in our homes. Please enjoy yours for a long time to come.
The quality is excellent
The quality is excellent. The communication has been excellent highly recommend this company and their furniture.
February 21, 2026
Reply from Wicker Warehouse
Hi Luci--thank you for taking your time to share such a nice review. We appreciate it. Thank you for your order.
White Wicker Plant Stand
I purchased a white wicker plant stand. It is perfect for my new sunroom. The quality of the plant stand is excellent. It arrived in a timely manner and was packaged so well. I highly recommend Wicker Warehouse.
February 14, 2026
Reply from Wicker Warehouse
Hi Lynne--very happy you like your new plant stand. We have some at our homes also. Thank you for your review & thank you for your order.
Reply from Wicker Warehouse
Hi Joyce--thank you for your review & thank you for your order. We appreciate both.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.