Wiggle Reviews 

Bought some expensive boots, paid for priority dispatch, given a delivery date, nothing came, asked for when they would arrive, they said two to four weeks!!!!!!! ASKED for a refund and they are having IT problems with refunds....... 0/10

Love this web shop like halford but allot better choice and service would highly recommend

Great choice and price and Never had a bad experience, been using them for years now.

Wery bad delivery service. Paied for "next day" delivery and just recieved sms from DHL that it is delayed a day. Not a trustworthy concept.

I think they need to change their delivery company. The following is a review of "Hermes" the company Wiggle use, at least for expedited orders which mine was. "I have to add my voice to many here who are frustrated with this company. I ordered an item from Wiggle (a small but hard to get bike part) and paid extra for next day delivery. The item is not large and could well fit through a letterbox and it is not especially valuable either. So far as I can tell the item does not require a signature on delivery (the cards put through the door don't tick that box) and I don't recall that being pointed out when I made the order with Wiggle. However, despite two attempts and even a suggested "hiding place" from me Hermes still have not managed to deliver the item. I have been in communication with Wiggle customer services who seem powerless to do anything. In the meantime in the two days that Hermes have attempted to deliver my Wiggle order I have received parcels from Amazon and Game. This morning I saw a large Amazon parcel left on my neighbours doorstep just behind their bin (a parcel for my neighbours). Somehow Hermes seem unable to deliver. Luckily I work at home on Fridays so hopefully I will get it today. What a farce." As for Wiggle themselves, well, ok I suppose, they had the part I needed. However I'm still not clear whether the problem is that I signed up for a delivery that required a signature or not. That is Wiggle's website problem to fix. If I had been aware (and I'm still not sure) that a signature was required I would have done something different. For that can't give Wiggle more that I have.

Fast delievery, god prices and superior products on thier shop.

Great cycling gear and decent prices, one thing that lets it down is that they use yodel for delivery which isnt great in my area

Huge selection of products for biking that I couldn't really find anywhere else. Delivery is fast but had to pay for returning the items that didn't fit.

My first order Zoot force 5 men wetsuit,small tall, below from size table.

Tall
173 - 185cm
96.5 - 99cm
66 - 76kg
Me: 172(with shoes), chest 98 (tailor), weight 74,5.

Height a tight fit, no chance person 185 would get this over his shoulders.

Chest, it only measures 40cm arm pit to arm pit, on the OUTSIDE.
How a person between 96,5 and 99 chest size will be able to breathe with the zipper closed goes beyond me.

Well ok, the return went flawless, except that it cost me for the shipping 30+ pound.

Then i make the mistake, to order again, Zone 3 aspire medium large (+1 full size)
Medium/Large

173 - 188cm
5′ 8″ - 6′ 2″
75 - 82kg
102 - 107cm

This felt and was even smaller than the zoot, so i give up on buying stuff, that only cost me for the return, now i am 60+ pound down for nothing, so by by wiggle.

I purchased a cycling jersey based on the description and series of photographs displayed on the website. However, when I received the jersey, it did not match the images shown on the website.

This is an obvious misrepresentation of the said garment. I contacted Wiggle, who apologised, and then confirmed that all the jerseys, in this design, were not the same as those shown in the photographs. At the time of writing this review (several weeks on from my original purchase) the website is still misrepresenting the jersey!

I don't normally have any problems with Wiggle but this episode will make me less confident about the products shown on their website.