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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and user experience, noting the platform's ease of use and the smooth communication with students. Many appreciate the consistent support provided, both during and outside of lessons, and find the onboarding process to be clear and helpful. The company is often described as supportive and attentive, making it easier for tutors to connect with students and grow professionally. However, some customers also noted issues with the staff and customer service, mentioning a lack of human chat support for specific questions and occasional unresponsiveness to help emails. Some tutors expressed dissatisfaction with the student matching process, feeling that not all students were a good fit for their expertise. There were also concerns about difficulties with managing personal information after discontinuing use, and some found the company's behavior to be unprofessional at times, citing a lack of patience and understanding regarding demo follow-ups.

What people talk about most

Staff

Customers had ambiguous experiences with staff. Many reviewers praised the professionalism, friendliness, and... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the platform easy to use, with... See more

Service

Users describe positive interactions with service, highlighting professional, friendly, and top-notch online... See more

Website

People report ambiguous experiences with the website. Many reviewers praise the platform as easy to use and... See more

Customer service

Consumers find customer service to be ambiguous. Some reviewers praise the consistent and world-class... See more

Based on these reviews

Rated 4 out of 5 stars

I work for Wiingy regularly, and they are generally quick to support me, offer plenty of student opportunities, and have a system that works. I get paid on time and through an easy system. I hav... See more

Rated 4 out of 5 stars

Assistance to tutors is very good from some of the teàm members. It would be good if the help and support had a chat system with humans to answer specific questions. Thank you Wiingy

Rated 4 out of 5 stars

I've had a few technical issues and difficulty reaching out to students about scheduling lessons. Other than that student interactions have been great.

Rated 5 out of 5 stars

Well matched tutor for my son. Been at it almost a month now. Consistent support both on and off lesson days. Excellent revision pack included with each lesson. Really easy to use. Exceptional teacher... See more


Company details

  1. #40 of 54 best companies in Career and Education Provider

Written by the company

Wiingy is a trusted tutor marketplace where students search, connect, and learn from top-rated tutors across 350+ subjects, including math, science, language learning, music, coding, test prep etc. Expert tutors on Wiingy platform helps student in - Tutoring - Exam-prep - Music lessons - Language learning - Standardized test prep - Homework help & test prep


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

566 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 9% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My experience with Wiingy tutoring

My tutor Priya is a great teacher and has helped me easily understand concepts that my school made me feel confused about. I feel I’ve learned so much in the past two weeks compared to what I feel I will learn throughout my school curriculum and that is why I feel Wiingy has the best tutors. I definitely recommend this for anyone who feels they want to be the top student in their classes because the tutors will help you reach that point.

July 26, 2024
Unprompted review
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Reply from Wiingy

It’s wonderful to know that the tutor has helped clear up confusion and that you’ve gained so much in just two weeks.

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Rated 5 out of 5 stars

Wingy has great tutors that make…

Wingy has great tutors that make lessons clear and easy to understand.

July 25, 2024
Unprompted review
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Reply from Wiingy

We’re happy our tutors are making your learning experience clear and easy. All the best for your academic journey!

Rated 5 out of 5 stars

Nithin has been absolutely fantastic

Nithin has been absolutely fantastic. Wiingy have been very helpful to arrange classes with me and brought me to Nithin who has been an excellent tutor!

July 23, 2024
Unprompted review
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Reply from Wiingy

We’re glad to know that the tutor has been helpful for you and that we could help coordinate your classes smoothly.

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Rated 1 out of 5 stars

What a rip off - sammers

What a rip off! Arranged a chess lesson. Took £39 and then some saleswoman started to try and sell me something else.

DO NOT USE! Scammers

July 22, 2024
Unprompted review
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Reply from Wiingy

Hi Steve, we're sorry to hear about your experience. Please contact us at hello@wiingy.com so we can resolve this. Thank you for your feedback.

Rated 4 out of 5 stars

I have enjoyed a good experience so far…

I have enjoyed a good experience so far with Wiingy. The tutors are very hardworking to help you and they want to support you the best way they can. Sometimes the learning gets a little fast-paced and there is a pressure to catch-up with materials fast-paced wise.
But overall, it is a great learning experience.

July 20, 2024
Unprompted review
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Reply from Wiingy

It’s great to hear you’ve had a positive experience with Wiingy. We appreciate your feedback on the pace and will work to improve the balance in our lessons.

Rated 5 out of 5 stars

The teacher is very good and takes time…

The teacher is very good and takes time to develop lesson plans and teaches content thoroughly.

July 20, 2024
Unprompted review
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Reply from Wiingy

We’re delighted to hear that our teacher’s dedication to lesson planning and thorough teaching is evident and you've found it to be helpful.

Rated 5 out of 5 stars

She is really flexible with her schedule and lessons.

She is really flexible with her schedule, and I have noticed improvements in chess after her class. I really like how I'm being challenged in the class, and I feel like I actively have to listen to learn which I think is great.

July 20, 2024
Unprompted review
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Reply from Wiingy

It’s wonderful to hear that her flexible schedule and engaging classes are boosting your chess skills and keeping you actively involved. All the best for future classes!😊

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Rated 5 out of 5 stars

My tutoring lessons have been very…

My tutoring lessons have been very flexible and extremely helpful.

July 20, 2024
Unprompted review
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Reply from Wiingy

We’re delighted to hear that our flexible tutoring lessons have been extremely useful for you and have helped you in improving in the subject!

Rated 5 out of 5 stars

Tutoring experience

Teacher is very good at explaining concepts, and takes the time to really have the student grasp the information.

July 19, 2024
Unprompted review
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Reply from Wiingy

It’s wonderful that the teacher’s ability to explain concepts and ensure you understand is making a positive impact. Looking forward to more of such positive experience.

Rated 5 out of 5 stars

Francisca is an excellent teacher

Francisca is an excellent teacher. I love learning Spanish!!

July 17, 2024
Unprompted review
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Reply from Wiingy

We’re thrilled you’re enjoying Spanish with Francisca’s excellent instruction. Thank you for the feedback!

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Rated 1 out of 5 stars

Extremely unhappy and disappointed

Wiingy responded below but NO REFUND given only option given is take lessons.

NEVER EVER would recommend it to anyone.

——————————
1st Post
Extremely unhappy and disappointed. PLEASE DO NOT PREPAY lessons on this platform. I lost money prepaid for 9 lessons.

We couldn’t find a tutor who is well versed with Australian Engineering studies curriculum. The teacher we did trial was good but as we started lessons realised it’s more of university level than HSC. Now with trials coming up I can not keep trial and error with each different teacher for 9 lessons.

I was told I can not get refund as 10 days have passed. So in spite of not taking their services I will not get any refund.
Initially I wasn’t willing to buy more lessons but I was told how economical it is and how flexible it will be.

July 18, 2024
Unprompted review
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Reply from Wiingy

We understand your disappointment and sincerely apologize. Our support team is here to help, so they will be in touch with you for further assistance.

Rated 5 out of 5 stars

I have had a great experience so far

I have had a great experience so far. I would definitely recommend it to anyone struggling in their coursework.

July 15, 2024
Unprompted review
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Reply from Wiingy

It’s great to hear that your positive experience encourages you to recommend us to others. We're forever grateful of such support from our students.😊

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Rated 5 out of 5 stars

Tutor is patient and easy to…

Tutor is patient and easy to understand, for a complete beginner.

July 13, 2024
Unprompted review
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Reply from Wiingy

We’re thrilled that the tutor’s clear and patient explanations would work well for beginners like you.✨

Rated 1 out of 5 stars

I'm writing as a tutor

I'm writing as a tutor. My experience was very bad. Ended up wasting a lot of my time. Meetings were delayed. Not a single student showed up for demo sessions.

July 11, 2024
Unprompted review
Wiingy logo

Reply from Wiingy

We are sorry to hear about the delays and no-shows you experienced. We are working to improve our scheduling and communication. For further assistance, please reach out to us at help@wiingy.com.

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