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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and user experience, noting the platform's ease of use and the smooth communication with students. Many appreciate the consistent support provided, both during and outside of lessons, and find the onboarding process to be clear and helpful. The company is often described as supportive and attentive, making it easier for tutors to connect with students and grow professionally. However, some customers also noted issues with the staff and customer service, mentioning a lack of human chat support for specific questions and occasional unresponsiveness to help emails. Some tutors expressed dissatisfaction with the student matching process, feeling that not all students were a good fit for their expertise. There were also concerns about difficulties with managing personal information after discontinuing use, and some found the company's behavior to be unprofessional at times, citing a lack of patience and understanding regarding demo follow-ups.

What people talk about most

Staff

Customers had ambiguous experiences with staff. Many reviewers praised the professionalism, friendliness, and... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the platform easy to use, with... See more

Service

Users describe positive interactions with service, highlighting professional, friendly, and top-notch online... See more

Website

People report ambiguous experiences with the website. Many reviewers praise the platform as easy to use and... See more

Customer service

Consumers find customer service to be ambiguous. Some reviewers praise the consistent and world-class... See more

Based on these reviews

Rated 4 out of 5 stars

I work for Wiingy regularly, and they are generally quick to support me, offer plenty of student opportunities, and have a system that works. I get paid on time and through an easy system. I hav... See more

Rated 4 out of 5 stars

Assistance to tutors is very good from some of the teàm members. It would be good if the help and support had a chat system with humans to answer specific questions. Thank you Wiingy

Rated 4 out of 5 stars

I've had a few technical issues and difficulty reaching out to students about scheduling lessons. Other than that student interactions have been great.

Rated 5 out of 5 stars

Well matched tutor for my son. Been at it almost a month now. Consistent support both on and off lesson days. Excellent revision pack included with each lesson. Really easy to use. Exceptional teacher... See more


Company details

  1. #40 of 54 best companies in Career and Education Provider

Written by the company

Wiingy is a trusted tutor marketplace where students search, connect, and learn from top-rated tutors across 350+ subjects, including math, science, language learning, music, coding, test prep etc. Expert tutors on Wiingy platform helps student in - Tutoring - Exam-prep - Music lessons - Language learning - Standardized test prep - Homework help & test prep


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

566 reviews

5-star
4-star
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1-star

Replied to 9% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very helpful

My tutor was very helpful and prepared me for my tests. He answered all my questions and was very responsive.

July 11, 2024
Unprompted review
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Reply from Wiingy

Thank you for sharing! We're pleased your tutor prepared you for your tests and provided great support.

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Rated 5 out of 5 stars

I had great conversation practice with…

I had great conversation practice with my tutor that will help me a lot with my job at a bilingual school.

July 10, 2024
Unprompted review
Wiingy logo

Reply from Wiingy

We appreciate your feedback! It's wonderful your tutor's help will support your work at the bilingual school.

Rated 5 out of 5 stars

i had a good tutor

July 10, 2024
Unprompted review
Wiingy logo

Reply from Wiingy

We’re pleased you had a good experience with your tutor. We wish you the best for your academic journey ahead!😊

Rated 5 out of 5 stars

my tutor explained everything at a…

my tutor explained everything at a speed I can understand and she made it easy to understand HTML and CSS how they work.

July 10, 2024
Unprompted review
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Reply from Wiingy

It’s great to know our tutor’s clear and manageable pace helped you grasp the concepts of HTML and CSS effectively. Thank you for choosing our services!

Rated 5 out of 5 stars

Very patient and good explanations

Cynthia is great in explanations and expressing the concepts. She also engages in French conversations to develop vocabulary and attune the student to a new language.
I have a busy schedule so she is accommodating as well.

July 9, 2024
Unprompted review
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Reply from Wiingy

We’re pleased that the tutor’s clear explanations and practice are helping you, and that she fits right into your busy timetable.

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Rated 5 out of 5 stars

My tutor has been beneficial throughout…

My tutor has been beneficial throughout my entire course session. He has helped me better understand the course, and now I am doing well in my class.

July 9, 2024
Unprompted review
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Reply from Wiingy

We're delighted to know that our tutor’s help has enhanced your course understanding and overall class performance.✨

Rated 5 out of 5 stars

Perfect Experience

Alaa is very patient and teaches how I want to be taught

July 9, 2024
Unprompted review
Wiingy logo

Reply from Wiingy

We’re really happy to know that the tutor’s teaching style match your learning needs. Thank you for your kind feedback!

Rated 5 out of 5 stars

Pleasantly surprised

I needed some basic Autocad training and found a tutor on Wiingy. The sessions were tailored to what I needed and very flexible with times and days for training.

July 9, 2024
Unprompted review
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Reply from Wiingy

We’re happy to hear our AutoCAD training was customized to your needs and offered flexible scheduling.

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Rated 5 out of 5 stars

Highly Recommended

I've had the pleasure of working with several tutors over the past few months, but my experience with Wiingy Tutors has been nothing short of outstanding. Their commitment to understanding my learning needs and tailoring sessions accordingly has truly transformed my understanding of difficult subjects such as mechanics and physics. Each session was meticulously planned, focusing on both fundamental concepts and practical applications, ensuring I not only grasped the material but could apply it confidently. What sets Wiingy Tutors apart is their ability to simplify complex topics without sacrificing depth, making learning both effective and enjoyable. Moreover, their patience and encouragement created a supportive learning environment where I felt comfortable asking questions and exploring challenging concepts. Their expertise and dedication are truly commendable, and I would highly recommend Wiingy Tutors to anyone seeking to excel academically. Thank you, Great Tutors, for your invaluable guidance and unwavering commitment to student success!

July 6, 2024
Unprompted review
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Reply from Wiingy

Thank you so much for your glowing feedback! We're delighted to have played a role in transforming your understanding and making learning enjoyable.

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Rated 5 out of 5 stars

The overall experience with learning in…

The overall experience with learning in WIINGY was very positive. My tutor was knowledgeable and patient in teaching of basic concepts. Each step was taught methodically and would not proceed until they were properly understood. Will definitely return for more lessons in the future.

July 5, 2024
Unprompted review
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Rated 5 out of 5 stars

My NCEA Level 1 (grade 11) daughter had…

My NCEA Level 1 (grade 11) daughter had couple of Math lessons with Tutor Lancy and is greatful for her teaching. Lancy is a very patient and understanding Tutor and takes effort to explain it properly to her Student. Appreciate it. Thankyou

July 2, 2024
Rated 1 out of 5 stars

I booked a specific Spanish …

I booked a specific spanidh tutor through SuperProf but when I logged into my first session a WIINGY “administrator” came on to to tell me that my selected tutor wasnt available tried to switch me to another tutor in the US. So WINNGY hijacked SuperProfs platform! I wouldn’t trust these people. Very unprofessional!

July 1, 2024
Unprompted review
Wiingy logo

Reply from Wiingy

We sincerely apologize for the inconvenience caused and the miscommunication regarding your tutor. We're addressing this issue to ensure it doesn't happen again and appreciate your understanding.

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