Wild Apricot Reviews 

157
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Absolutely loathe it and can't wait to move everything elsewhere. Been using it for 7 years. The whole thing is hopelessly out of date, and an incredible pain in the ass to do anything on.

Rated 1 out of 5 stars

This is a SaaS product from 2002, I think. It's hard to use, ugly and produces a terrible user experience. Yes, I know, I tried it out in advance of signing up, but until you actually try to use it to... See more

Rated 3 out of 5 stars

The email editor is terrible. It's very limited functionality, no table support. If using bullets, it puts an extra one in when sending. Preview doesn't match what is sent. Puts on huge margins th... See more

Rated 1 out of 5 stars

I have been using Wild Apricot for years, paying their highest-priced tier. Ever since Personify took over, we've seen a steady decline. It's now to the point where the website interface operates so s... See more

Company details

  1. Software Company
  2. Computer Accessories Store

Written by the company

Wild Apricot's cloud software helps small associations, clubs and non-profits build customized websites, connect with supports, grow and manage their membership, and more. With features like SMS, email, eCommerce, event management, a mobile app and more - Wild Apricot is all you need for your growing organization.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

157 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(157)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We are a small organization of less…

We are a small organization of less than 100 members. WA does an excellent job on organizing, tracking, and keeping a track of dues of our membership. Email blast capability is another great benefit.

August 1, 2018
Unprompted review
Advertisement
Rated 5 out of 5 stars

Wild Apricot is probably one of the…

Wild Apricot is probably one of the third party apps that has not only saved me money but a ton of time that I was able to dedicate to other areas of my business. A site like ours, if we were to pay a developer to design, would have cost me 6 figures +, with the necessity of adding a member area and all the controls included with the Wild Apricot app so if your budget is something you have to consider and a member area is a requirement for your business then Wild Apricot must ber figured into your over all business plan.
I have tried a lot of apps and by far WA is far and away the best for the rate I payt each month for the service. I also save a ton since WA also has the ability of sending out mass emails with pre-designed and custom email templates so again, do the leg work and research all the costs involved for building a site with everything WA offers with their app, but either having the app custom designed for your site and all the other third party apps that are necessary to service your members. After that I have no doubt that Wild Apricot will be the obvious choice for whatever type of member platform you need to run your business. The app is also great as a CRM to manage your clients and their info.

August 1, 2018
Unprompted review
Rated 5 out of 5 stars

Wild Apricot has worked wonders for the…

Wild Apricot has worked wonders for the Old Dominion Boat Club and perfect for a volunteer organization. We're very pleased with how easy it was to implement. The fact that it's all cloud-based, we get regular software upgrades, and is fairly intuitive, makes it wonderful for club management. Tech support has been a great help when needed - also a major plus.

August 1, 2018
Unprompted review
Rated 5 out of 5 stars

dramatic improvement for our club!

Our club has been using Wild Apricot for 2 years. It has made managing our club so much easier! We opted to integrate PayPal and all payments are made via PayPal or credit card. New member can find us online and join online. Our membership is up over past year numbers. Existing members can renew online and we cut our renewal period in half because it is so easy and convenient to renew online. The treasurer’s job is much easier. No more endorsing checks and writing deposit slips. Everything is downloaded from PayPal when the money is transferred to the bank. Registering for events is easy for members and easy for our activity leaders to track. The new iphone app for members is great. Being an administrator for the web site, one of the best things about Wild Apricot is the Support. Their online support is very good and if you can’t find what you need there, you can email or call and get a quick response. Having a Wild Apricot web site has been great for our club and we are thrilled we took this step forward.

July 9, 2018
Unprompted review
Advertisement
Rated 4 out of 5 stars

Atvans.org

Hi

We’ve been using WA for our website and Association software for close to 4 year.

We had great success, emailing members, growing our membership, registration for events,online store, newsletters, etc.

Our ~4500 members have great praise for the communication the software allows us to do.

I could go on, but this just works. No more excell spreadsheets.....

July 6, 2018
Unprompted review
Rated 5 out of 5 stars

Very supportive

Very supportive. Always providing updates, tip, and other information. Sends out information that non IT folks can understand.

July 4, 2018
Unprompted review
Rated 5 out of 5 stars

Wild Apricot is great software for…

Wild Apricot is great software for nonprofit Associans. They are super easy to work with and help get you started and along the way to help keep you going. They offer special training webinars for every aspect of the program.

July 3, 2018
Unprompted review
Advertisement
Rated 5 out of 5 stars

Wild Apricot has been a lifesaver the Entegra Coach Owners Association.

Wild Apricot has been a lifesaver for our club as we’ve grown to almost 2000 members. We left off using a spreadsheet at @150 members.

There is a learning curve, but their Customer Service is very responsive, and have been very patient as we have learned their systems.

Their event registration and new payment processing capabilities will really empower our club management goals.

July 3, 2018
Unprompted review
Advertisement
Rated 5 out of 5 stars

A Life Saver for any size membership organization!

We use it for not only membership management but also managing the website for our annual July 4th parade fundraiser. The parade registrations are handled and the sponsors commitments are processed directly into our charity bank. We are a Lions Club which always has funds for our charity work.

July 3, 2018
Unprompted review
Rated 4 out of 5 stars

Overall I love Wild Apricot software…

Overall I love Wild Apricot software and their support is great. As a membership application is would be hard to beat. The only thing I would change is the website and email editors. We should have a CPanel like most website hosting is done and where we can FTP from an offline editor.
Emails are even worse in designing. With the website being so closely tied into the databases, it might be hard to implement.

July 3, 2018
Unprompted review
Advertisement
Rated 4 out of 5 stars

It's not quite intuitive to use

It's not quite intuitive to use, but I've learned a lot without training. The help screens are fabulous. The software has a lot of features our club uses and doesn't use. I am not the main power user, but I find it easily meets my needs.

July 3, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look