Wildflower Cases Reviews 361

I ordered from them 10 years ago. When I reordered this month, the website automatically assumed my old address. I didn't catch it, that's on me, and so the order was mailed to my old address. They didn't send it right away so I called and emailed. Each day I called and emailed for four days. I received several automated emails in return. They don't answer the phone, so I left voice mails each time i called. I received no response. After four days I received a tracking number and an email response (automated) that they heard me and sent the cases out. I thought this meant they figured it out and sent them to my new address. Nope. I continued to call and email. No responses. $75 for two cases and they can't take the time to respond to an email or return a phone call.

love Wildflower Cases
one of the best phone case & accessory brand there is. the cases are very sturdy & protective. i’ve dropped my phone a few times and there have been no chips or scratches! i recommend this amazing company!

Had a wonderful customer service agent (Jackeline) get back to me quickly. Kind and courteous

Had great service from Team Member Kim after requesting a replacement for a case. Quick and responsive. Thank you.

I emailed about a discount miscommunication and they responded almost immediately and gave me 15%. off. Truly the best customer service ever. 10/10 would definitely recommend. ⭐️⭐️⭐️⭐️⭐️

When my package went missing, the customer service team was incredibly understanding and efficient. They quickly sent a replacement with no hassle, and their responsiveness truly exceeded my expectations. Exceptional service—thank you!

ordered a case mid january, they emailed saying due to high demand it would ship before the end of February it is now march and 4 weeks since I last heard anything and yet still no case. I don’t even have the phone anymore so by the time I do (if even) receive it I’ll have to request an exchange and see how long that process takes. Save time and don’t buy from them.

I am deeply disappointed with my experience with Wildflower Cases, especially considering the high price of their products. I purchased the Camera Bling Silver case for my iPhone 16 Pro Max, and within a short period, the crystals began falling off despite minimal use. Given the premium branding and cost, I expected a product that would last—yet this case barely held up.

When I reached out to customer support, I was met with a generic, dismissive response telling me that my case was outside the 3 month warranty (by a small margin), meaning they refused to offer a replacement or refund. Instead, they provided a laughable 10% discount code (WF10%OFF, if anyone actually wants to risk it) as if that would make up for their lack of quality control.

Wildflower prides itself on aesthetics, but if a case can’t even last a reasonable amount of time without falling apart, what’s the point? Their refusal to stand behind their products shows they are more concerned with taking your money than ensuring quality.

EDIT: A reply from Wildflower has been added where they confirmed the warranty isn’t even 6 months but rather 3 [THREE] MONTHS. So definitely avoid this company!

Shipping takes forever and customer service not existent. You call the customer service phone number provided and it’s a freaking voicemail. Ordered 9 days ago and still waiting for the label they created to be transferred anywhere. I keep getting emails - It’s ready, it’s on the way, it’s shipped..Said 3-5 business days and still nothing to track. Already didn’t want to spend this much money on a phone case for my kid, the least it could do is arrive when promised. This will be the last one from this company.

My go to cases over the last few years! I’ve had multiple cases, they are my go to whenever I get a new phone. Such cute designs, but also very durable! On top of that they also have amazing customer service

Cancelled my order saying it’s fraud, and they are now not answering any of my emails.

My girlfriend loves so many designs from Wildflower Cases, she's always constantly getting more! I ran into a small problem regarding payment on one of my recent orders, and customer service was very quick to respond to my message. They addressed and resolved my issue really efficiently. Thank you for such a pleasant experience!

I’ve been buying Wildflower cases for the last few years and I am never disappointed! I still have the ones for my old phones :,) Each one is unique and I ALWAYS get compliments!!

Great customer service and beautiful products! 😍😝

Excellent customer service and perseverance by Jackelin in sorting out our delivery issues. It’s always tricky dealing with delivery issues when you are on the other side of the world. Jackelin was fantastic and got to the bottom of the situation and organised a reshipment.
Fantastic - thank you

The lady that helped me put my discount on my case after I bought it was super helpful and nice!

Wildflower not only has the best cases but the best customer service. They have the best cases and tbe cutest cases ever. We love wildflower 🫶🏼💖🥰

Lovely website and great customer service/experience. The cases are beautiful and stylish and I would recommend to anyone!!

I had a really great experience: I order Wildflower cases since 2020 and I still love so much this ones. I had a small problem because my order was pending but at the end it arrived with no problem, and also, i got emails for everything, so I didn’t had problems. I order their phone case from Italy, but I really love them in every aspects.