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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their effectiveness and pleasant scents. Many people appreciate the quality of the items, noting how well they work for both pets and humans. The customer service also receives high marks, with consumers frequently mentioning helpful and friendly interactions. People are particularly impressed with the range of products available, finding them beneficial for various needs, from paw balms to shampoos that leave coats soft and smelling wonderful. Reviewers often commend the natural ingredients and the overall positive impact the products have on their pets' well-being.

What people talk about most

Product

Reviewers express high satisfaction with the products, consistently praising their quality and effectiveness.... See more

Quality

Consumers find quality to be positive, consistently praising the products. Many reviewers highlight the... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Introduced to WildWash by a friend and have now used a number of dog products and some human hand care ones. Bought the Magic Paw balm for my very active Labrador who suffers from very dry, cracked p... See more

Company replied

Rated 5 out of 5 stars

I made an error on my order. Top class customer service. Firstly, just having a telephone number not a bot to speak to someone and secondly the person was happy and helpful which is sadly a rarity in... See more

Rated 5 out of 5 stars

My special purchase from WildWash was a delightful shampoo and conditioner set for my feline friend, a charming crossed Maine Coon I have used the products twice since the purchase, and they appear... See more

Company replied

Rated 5 out of 5 stars

I love the fact that u r so helpful no matter how silly the question is. I’m a new groomer starting off and knowing that u r at the end of the phone for guidance /advice on yr products is outstanding... See more

Company replied


Company details

  1. Pet Supply Store
  2. Animal Protection Organization
  3. Dog Day Care Center
  4. Pet Store

About WildWash

Written by the company

SHOP DOG PRODUCTS SHOP CAT PRODUCTS SHOP HORSE PRODUCTS SHOP GIFTS JOIN FACEBOOK COMMUNITY

Our Story

WildWash have spent years developing a range of natural, pH balanced pet care products that are now renowned to be the best in the world. At WildWash, the team believes that animals and humans deserve the same quality cosmetics and they pride themselves on being as transparent as possible.

For every product, they provide a full ingredients list, which confirms that the products contain no parabens, phthalates, phosphates, petrochemicals, sulphates, palm oils, or PEGs.

They use 100% pure essential oils and guarantee that none of their products have been tested on animals. This consideration and strong moral compass have earned WildWash ethical accreditation, vet approval and created countless satisfied customers.

WildWash products are eco friendly inside and out, using sustainable natural ingredients and recycled packaging. WildWash is Made in England using solar power in a carbon free apothecary. WildWash is now the trusted, go-to natural brand used by groomers, pet owners, and vets around the globe. Kind to You, Kind to your Pet and Kind to the Planet.


Contact info

4.9

Excellent

TrustScore 5 out of 5

252 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Excellent ethical company with brilliant products

Yes I believe this company is doing an excellent job with great products

September 16, 2024
WildWash logo

Reply from WildWash

Hi Angela,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

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Rated 5 out of 5 stars

Just used the hydrating shampoo on my…

Just used the hydrating shampoo on my australian kelpie and her coat has come up amazing.

The product is not only lovely to look at but smells good and my dog loved it, thank you.

September 2, 2024
Unprompted review
WildWash logo

Reply from WildWash

Hi George,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

As a groomer I love the wild wash range…

As a groomer I love the wild wash range and so do my clients. I use all the range for different coats and find they clean really well and customers comment on how the smell stays. We also get clients comment on the lovely smell olin the salon from the shampoo.

I also use the repellent at the end of the day to keep bugs away and get the salon smelling wonderful.

September 2, 2024
Unprompted review
WildWash logo

Reply from WildWash

Hi,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 1 out of 5 stars

WildWash Flea and Bug Repellant. Doesn't work. For us at least.

Our (previously flea free) dog had to go to the vets for a minor op. After she came back we discovered that she had picked up a case of fleas albeit mild. She is on a monthly does of Advocate anyway, but we have found that this is becoming less effective, so on the advice of our vet, we decided to switch to a pill treatment. As the vet won't release this until the Advocate course is completed (next month), we opted to try this natural product as a stop gap. After all, it has consistent five star reviews.

After two weeks of daily use, there has been no difference whatsoever. Our dog is still scratching, fleas are still coming off of her when she has her weekly bath, and in fact all this does is gives her coat a tacky feel.

Cannot understand why it has been so effective for other customers yet our dog is still suffering. It's not cheap either.

Either it doesn't work, or our dogs fleas have the resilience of The Terminator.

UPDATE (02/09/2024):

Thank you for your reply Jane, and your information. I understand what you are saying in that once a dog (or cat etc), gets a flea infection, they can be notoriously difficult to get rid of.

Firstly, since this problem started, our house has had four full treatments of Indorex, one a week. That stuff is highly recommended and it is supposed to last for up to a year. Each application was left for a few hours as instructed, then the whole place was vacuumed.

In the past weeks, I have only found literally two fleas off of our dog, Rosie; one on her bedding, and one next to her food bowl. On both occasions, Rosie was in that area. So those fleas obviously hopped off of her. If they were in the house we would see them regularly and elsewhere surely. That would lead me to believe that in this case, the Indorex at least is working. However, as you'll know there is no way that we can spray that stuff on her! All of the other fleas that we have found have come off of her when she has been bathed. So I would say that they are on Rosie.

I have applied the WildWash treatment every day for the past two weeks, and after a few days of application, I would have thought that fleas would have wanted to be anywhere but on Rosie. Two weeks later, and they are still coming off of her when she's bathed.

You also say the tackiness could be caused by over-application. I apply it once a day. Yet on the back of the bottle, it says (and I quote); "Use as often as necessary".

I bought it on the basis of the reviews, and I really would love to be able to give this product five stars as others have done Jane, but I feel that in our case, it isn't repelling the fleas that Rosie has picked up. After two weeks of use, we have seen no improvement. It's heartbreaking to see her constantly scratching and digging and everything we're trying on her isn't working. She doesn't have a skin condition as she has been thoroughly checked by the vet.

That said we also use WildWash Hydrating Shampoo and WildWash Calming Perfume Fragrance No 1, both of which we have found excellent products. It's just in this case, maybe this particular product isn't right for Rosie.

Thank you for your offer of a refund. We won't bother with that. There are other dog owners that we know that we could pass this on to who may have more success with it if they need it.

September 1, 2024
Unprompted review
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Reply from WildWash

Dear Mark,

Thank you for your updated review. I am glad you are very happy with the Hydrating Shampoo and Calming Spray. However if your dog has fleas the correct shampoo to use would be the Anti Flea shampoo as this will help to eradicate the fleas. The Hydrating Shampoo will do a great job at washing the coat and keeping the skin and coat in good condition, but will not help get rid of the fleas. The spray you have bought is a repellent and has been proved time and time again to do a fantastic job at repelling bugs from the coat. If you spray it on before daily walks and brush it through to the skin the ticks and fleas will not latch on to your dog. But if you can see fleas jumping off your dog on to bedding etc, there will be far more than you realise and the spray alone will not be able to solve this problem for you. You have said that you have been treating your house for 4 full weeks now to get rid of these fleas which shows that the problem has been going on quite a while. Once you get an infestation like this it can be very tricky to get rid of all the eggs and stop them keep coming back.

This doesn't mean it isn't a great product, which is why it has so many 5 star reviews, but it means that it cannot solve a flea infestation by itself. You would need to use it in conjunction with the Anti Flea Shampoo and also in conjunction with washing the bedding (which I would suggest washing on a high temperate) and making sure you have got rid of all the flea eggs in the house. You will need to keep washing the bedding, as they will lay eggs and then be jumping back on to the coat.

With regards to your comments about the usage, yes the directions are correct, it is safe to be used as often as needed. However, you mentioned that it leaves a tackiness on the coat. Therefore I have suggested that you are spraying too much on at once and not brushing it through the coat. It must be brushed through the coat so that the essential oils get to the skin. It sounds like you are just spraying too much on the surface of the coat. We use this product ourselves on our own dogs every day and the product does not leave the coat tacky, so I think you are using it incorrectly. Please try spraying less on to the coat and also please brush through the coat so that it gets to the skin. I think this will work better for you will find it leaves the coat with an incredible shine. It smells beautiful too to us, just not the bugs!

Rated 5 out of 5 stars

Delivery was quick

Delivery was quick. Product was great and the dogs coats are shiny and their skin soft and not itchy.

August 19, 2024
WildWash logo

Reply from WildWash

Hi Roger,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

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Rated 5 out of 5 stars

Fantastic products

WildWash products tick so many boxes! When I was initially looking for suitable products to use in my grooming parlour, the most important thing for me was that i did not want the products to contain any chemicals. Many companies producing grooming products concentrate on fragrance, and are not concerned that dogs are already being bombarded with chemicals (through flea and tick treatments, annual vaccinations, etc), and it is kinder to choose natural products. I was not expecting the products to be as good as they are, but they have definitely surpassed my expectations. The shampoos clean the coat and skin well, lather up more than sufficiently, and even better, rinse off quickly (saving valuable time!). I am now trialling the detangle spray, which helps enormously with removing looser matting on longer coats, removing and/or lessening any discomfort to the dog. And just a quick mention of fragrances, they smell amazing!

August 23, 2024
Unprompted review
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Reply from WildWash

Hi Debbie,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Great product

July 29, 2024
WildWash logo

Reply from WildWash

Hi Jan,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Lovely, natural product.

I had read lots of positive reviews about different products which were very positive so decided to give WildWash a try. Our GSP has a lot of allergies! In addition to this the midges and mosquitoes love her only adding to her misery! We tried the repellent and it really does work. It seems gentle enough, we are already wary about introducing products to her skin so needed something very natural and the gentle pump does not stress her out when we spritz her. It smells lovely and delivery was extremely prompt. Am going to try some of the sensitive shampoos next. Thank you :)

July 29, 2024
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Reply from WildWash

Hi KM,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

The products are natural super fragrant…

The products are natural super fragrant and really effective. Products never irritate and are always a pleasure to use. We will certainly be ordering again!!

July 16, 2024
Unprompted review
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Reply from WildWash

Hi Sally,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

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Rated 5 out of 5 stars

The puppy shampoo and conditioner leave…

The puppy shampoo and conditioner leave our puppy soft, easy to brush and smelling great. The deodorizer spray is also amazing at keeping her smelling fresh between baths. Thank you for making great quality products free of harmful chemicals.

May 27, 2024
WildWash logo

Reply from WildWash

Hi Leslie,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

I ordered the super sensitive shampoo…

I ordered the super sensitive shampoo for my dog, fantastic product, my dog has never itched or scratched since I washed him! Prompt speedy service, from Wildwash, will definitely order again, thank you!

June 17, 2024
WildWash logo

Reply from WildWash

Hi Debra,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Such a nice experience to buy from a…

Such a nice experience to buy from a company that values your custom.
I have a dog who hates flies so I tried the Flea and Bug repellent after having it recommended. It works wonders and smells beautiful. Happy dog happy owner!

June 18, 2024
WildWash logo

Reply from WildWash

Hi Julie,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Makes my kitten very soft and smell nice

Love this, have been recommended this by a few people and decided to go for it, better than any other shampoo for cats

June 13, 2024
WildWash logo

Reply from WildWash

Hi Aamna,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

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Rated 5 out of 5 stars

Excellent

Excellent products. Excellent service and beautifully packaged.

June 10, 2024
WildWash logo

Reply from WildWash

Hi Natasha,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Prompt delivery of a great product

Prompt delivery of a great product
This product works well on my SCWT’s silky coat and with a 32:1 dilution is great value.

April 24, 2024
WildWash logo

Reply from WildWash

Hi Mrs McFerran,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Great Service, Great Products

From ordering to receipt of order the service was great. Ordering was clear and website easy, order arrived beautifully packaged and no damage. The Wild wash products are great and would recommend to anyone.
I will only be using Wild wash in the future.

June 2, 2024
WildWash logo

Reply from WildWash

Hi Ann,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

I can sincerely say that the numerous…

I can sincerely say that the numerous WildWash products I have used are simply the best. The products arrive in perfect condition and the packaging for delivery is done with special care. 👌

May 11, 2024
Unprompted review
WildWash logo

Reply from WildWash

Hi Nicholas,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

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Rated 5 out of 5 stars

Wonderful products

Quick delivery. We love shampoo and additionally got conditioner this time. I love everything about those products. They smell lovely and are gentle to our dogs.

May 2, 2024
WildWash logo

Reply from WildWash

Hi Magdalena,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Great product

Great product - no ticks so far 👍🤞

March 15, 2024
WildWash logo

Reply from WildWash

Hi Andrew,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

Rated 5 out of 5 stars

Such great products all way will…

Such great products all way will purchase, smells great and great quality

March 11, 2024
WildWash logo

Reply from WildWash

Hi Claire,

Thank you for taking the time to share your experience with us!

We are over the moon to hear that you're happy with WildWash.

If you have any further questions, please don't hesitate to contact us at info@wildwash.co.uk.

Kind regards,
WildWash Team

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