Wilkie's Eyecare and Jewellers Reviews 

763
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

As always a very professional service provided.After a recent eye operation I was looking for some reassurance after some unusual symtoms.I was given an appointment and was seen within a couple of hou... See more

Rated 5 out of 5 stars

The eye examination was exemplary: thorough, precise and conducted with great care. The dispensing team were equally impressive, combining real expertise in frame selection and fitting. All have a ge... See more

Rated 5 out of 5 stars

Jack was just very good at his job.Immediately put me at ease and reassured me that I had done the right thing by coming in about my concern re my operates eye.Had been worried about it but after a th... See more

Rated 5 out of 5 stars

I had the usual comprehensive eye test with Willis, which included an X-ray. This set my mind at ease that my eyes are healthy and no follow up was required. The care and attention from all the staff... See more

Company details

  1. Optician
  2. Contact Lenses Supplier
  3. Jewelry Store

Written by the company

Established family run optometrists and jewellers delivering first-class eye care and customer service tailored to our clients needs. Over 60 years experience we are a leading independent vision care specialist, dedicated to delivering the highest standards of eye care and eyewear to all our patients, using advanced technology, in a friendly and a professional environment Family focused- from our staff to our customers we want everyone who comes into our practices to feel welcomed and looked after.


Contact info

4.9

Excellent

TrustScore 5 out of 5

763 reviews

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4.9

All reviews

(763)

210 reviews in the last 12 months

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Rated 5 out of 5 stars

Made to feel extremely welcome

Made to feel extremely welcome. Having always used Specsavers in the past I was truly impressed with the experience today. Very professional and down to earth optometrist who thoroughly explained everything.
Thank you Willis I really appreciate your expertise and customer service.

November 19, 2025
Unprompted review
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Rated 5 out of 5 stars

The appointment was with a lovely girl…

The appointment was with a lovely girl that I have never had who had some chat and explained everything well for me as we went through the test. Faultless! Also no hard sell on new glasses given prescription hasn't changed dramatically and not a desperate need for them - also I explained I will be getting elsewhere as in the past.

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent care and thorough assessment giving reassurance and confidence. Great specs as well.

I have been on medication that has known side effects to vision. Catherine Aldridge - has monitored this over the last 2 years, this has been reassuring. I was also assessed to have early signs of macular degeneration by a previous optician. Catherine was able to assess and explain it is not a sign of macular degeneration, but in layman’s terms a bit of a wrinkle - Catherine took time to explain this and show me on the scan. Keeping track of this is also very reassuring as my mother suffered macular degeneration. That’s why I travel nearly an hour from Glasgow for my eye tests -

November 5, 2025
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Rated 5 out of 5 stars

Fantastic Service!

Been a lifelong customer. Although it's more of a friendship now! Staff are all great and more than happy to help with any requests. And all optometrists are friendly, professional and very thorough. I wouldn't go anywhere else!

November 4, 2025
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Rated 5 out of 5 stars

Easy eye care

Everything explained very clearly and options for potential changes to my contact lens explained. I would have no hesitation in recommending them. I have seen several different opticians over the decades as a customer, and the service from all has been excellent. You can make an appointment to see a specific optician if you wish.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

I made an appointment as I felt there were some issues with my eyes in relation to developing cataracts. The optician was very nice and listened very carefully to my description of the problem and noted everything. She then then fully explained the situation and reassured me. She carried out further tests to rule out anything more sinister and that was reassuring too. Finally she explained all the options and after a discussion where I did not feel rushed and could talk through the issues, the appropriate advice was given and referrals made. I always find that I get great service and am never rushed. It might be cheaper occasionally at some of the chains but I'd far rather go local and you probably also get what you pay for. My eyes are too important to skimp on.

October 30, 2025
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Rated 5 out of 5 stars

Annual eye test

I have been going to Wilkie’s for many years. The gentleman who did my eye test was extremely nice, explained exactly what he was doing and made everything very clear.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience

Hadn't had my eye tested in years and was immediately put at ease. Professional and relaxed environment. Thank you!

October 24, 2025
Unprompted review

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