Wilkie's Eyecare and Jewellers Reviews 

763
TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

As always a very professional service provided.After a recent eye operation I was looking for some reassurance after some unusual symtoms.I was given an appointment and was seen within a couple of hou... See more

Rated 5 out of 5 stars

The eye examination was exemplary: thorough, precise and conducted with great care. The dispensing team were equally impressive, combining real expertise in frame selection and fitting. All have a ge... See more

Rated 5 out of 5 stars

Jack was just very good at his job.Immediately put me at ease and reassured me that I had done the right thing by coming in about my concern re my operates eye.Had been worried about it but after a th... See more

Rated 5 out of 5 stars

I had the usual comprehensive eye test with Willis, which included an X-ray. This set my mind at ease that my eyes are healthy and no follow up was required. The care and attention from all the staff... See more

Company details

  1. Optician
  2. Contact Lenses Supplier
  3. Jewelry Store

Written by the company

Established family run optometrists and jewellers delivering first-class eye care and customer service tailored to our clients needs. Over 60 years experience we are a leading independent vision care specialist, dedicated to delivering the highest standards of eye care and eyewear to all our patients, using advanced technology, in a friendly and a professional environment Family focused- from our staff to our customers we want everyone who comes into our practices to feel welcomed and looked after.


Contact info

4.9

Excellent

TrustScore 5 out of 5

763 reviews

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4.9

All reviews

(763)

210 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Fiendly staff

All staff are fiendly and knowledgeable. Helped to keep my son calm and to enjoy is eye test rather than dread them

October 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Eye tests and lenses update

Friendly well informed staff at all stages. Helpful team. All tests carried out with professionalism, experience and thoroughness in a timely fashion.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

First rate service and quality

I put my white gold wedding band in for recoating and it looks brand new! Much better than previous jobs done elsewhere. We also replaced one of my wife’s rings as it was badly damaged and she is so happy. The service we got was first class and the ring choices we were given excellent

October 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Highly recommended local shop

Highly recommend this local jewellery and opticians shop. Sharon who works in the jewellery section went above and beyond to assist my elderly mother pick a lovely dress ring. There was no hard sell, just compassion and professionalism. She even phoned ahead to another local wilkie and rider store to assist my mum with another matter. My mum is now going to use the opticians now as it is local, but please head into the shop and have a look at the great quality jewellery and gifts, every budget catered for

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly & professional optometrist

From entering the practice to leaving after an appointment I am always dealt with in a friendly professional manner.

The ladies on reception are always pleasant, welcoming and helpful.

Willis explains things as we go through the appointment and I always feel that my eyecare is in good hands.

October 8, 2025
Unprompted review
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Rated 5 out of 5 stars

Wilkie’s Opticians

I have used Wilkie optician’s for 46 years now. It’s a family business and they are now on the 3rd generation of optometrist’s. The care and service they provide is excellent and all staff are very helpful.
I had a problem with my eye, phoned them, and was seen promptly and given the correct medication antibiotic to fix it. It helps greatly if you have confidence in the person who is looking after your eyes.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Phoned concerning acute eye irritation

I phoned seeking advice about an acute eye irritation. Reception triaged then phoned back with an appointment for only a couple of hours later.
I saw an optometrist who conducted a thorough examination. She diagnosed the problem areas, detailed a course of self treatment and care, and prescribed appropriate medication - and removed my concern and anxiety.
I consider this to be a remarkable service. It just goes to reinforce the opinion I have gathered of Wilkies; I have been using them for the past thirty-five years and would never go anywhere else!

October 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Service with a smile

When I arrived the receptionist greeted with a smile and was attentive. The optician I saw today was Laura she was very friendly and attentive gave me a thorough examination and explained everything and put me at ease

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, helpful staff and I felt well informed and listened to during my eye test.

Staff were very helpful when I was trying new frames

September 27, 2025
Unprompted review

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