William Giles Reviews 

Starting with the positive, I do really like the shirt (when it arrived) and it’ll get plenty of wear.

Negatives: customer service is non existent. It’s one man running the business and on his brand’s social media, if you’re asking for an update on your order he’ll ignore you, and only responds to potential customers inquiring.

Delivery took 15 days to arrive, said on his website pre order will dispatch before 25th July. My order didn’t get dispatched until 31st July and I’m pretty sure he gave a false date to Royal Mail about dispatch date saying it got sent three days earlier, probably because of the numerous people commenting on his social media asking where their orders were.

After I asked where my order was, he then posted on his social media a pic of three large sacks of deliveries going out the day before mine arrived, so he waits until every bit of stock has arrived then sends them all out on the same day regardless of how long ago you’ve ordered - so poor.

I like the shirt but I will never order from this brand again and I would advise you to not buy. If my order didn’t arrive that Friday I would have disputed it with my bank.

Unprofessional service, avoid at all costs! TikTok scam

You can find all of this clothing for much cheaper prices and better quality elsewhere, just another TikToker cash grab selling poor quality items with an expensive price tag.

Service is terrible, delivery times are shocking

Took nearly two weeks to come. T-shirt labeled as 100% cotton feels and smells like polyester.

Ordered an XL and received a Large. Tried to email to arrange a refund and have heard nothing back. Very disappointing.

Delivery did take a few days but team were helpful and responsive on social media and I loved the shirt when it arrived. Would definitely buy from here again

Quality product , would highly recommend

2 days shipping, 10/10 quality

My boy and I ordered the mystery gift & he ordered 2 and I ordered 1. We both got the same top. He got the same top twice. The Tee is nice but we knew William Giles just give everyone their last bit of stock.

Amazing products from the mystery sale. Slight hiccup with postage but they were helpful in sorting it out. Will Order again in the future 100%

Parcel has been sent but the delivery that I paid for I need to now pay more delivery as the parcel hasn’t had enough postage paid for on it. So I have to wait longer and still hadn’t come through. Complete faff !

Haven’t received order which was placed a week ago with 48 hour delivery

I was worried about ordering due to some of the reviews. However, my order came quickly, and the clothes are excellent quality.
I would order again

Great company to order from with quality clothing.
Super quick delivery and great customer service.
Would definitely recommend.

Superb clothing
Wear super comfy
Washes well
Delivered in days
Value for money

Great quality, fast delivery!

Absolutely great clothing ! I’ll be promoting it soon on my instagram

Same issues as everyone else ordered on 11th December was told on 8th January will receive order within 2 weeks. One month after that and several emails and messages on social media was told will get a refund yet nearly another 2 months later still no refund even my bank have turned around and told me they can’t do anything. Absolute joke, don’t understand how the company is still running, disgusting service. Taking peoples money and not fulfilling orders. When I comment on there social media posts to ask for help or to state I am still waiting for my order still - they delete the comments. Disgrace.

Returned my shirt as didn’t fit as expected, messaged them several times on email and instagram. Ignored every time haven’t issued a refund