This was my first time ordering from Williams Jacket, and it went smoothly. Shipping was quick, and the jacket fit perfectly. You can tell care goes into both the product and the service. I appreciate... See more
Company replied
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Review summary
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Based on these reviews
The jacket looks exactly like the pictures. Material feels good and comfortable to wear. Delivery was smooth and on time. Overall, a trustworthy store and a pleasant experience.I can say that, i'm imp... See more
Company replied
My order said free shipping however I got a bill from fedex for $9.70 when I reached out to William jacket they said “ customs duty or tax imposed by your country’s customs authority as per their pol... See more
Company replied
Great experience overall. The pricing was fair compared to other sites I checked, and the quality exceeded my expectations. My jacket arrived neatly packaged with no issues. I reached out with a sizin... See more
Company replied
Company details
- Leather Goods Store
- Clothing Store
- Costume Store
- Leather Goods Manufacturer
- Men's Clothing Store
- Women's Clothing Store
Information provided by various external sources
William Jacket is the house of fashionable leather jackets for men and women that are inspired by TV Series, movies, games and superheroes. Free Shipment WorldWide | USA | UK | CANADA"
Contact info
4525 Auburn Central 57-59 Queen Street, , 2144, Sydney NSW , Australia
- sale@williamjacket.com
- williamjacket.com
3.1
Average
498 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shipping was super fast
Shipping was super fast, like it literally arrived in 3 days! Major pros to William Jacket for the speedy service. The packaging was also on point - the Dior x Stone Island jacket came in a nice dust bag and a sturdy box so there was no damage during shipping. Also, it's a bit on the pricier side, but considering it's a designer collab, the quality, and the experience from William jacket, I think it's worth the splurge.
December 9, 2023
Reply from William Jacket
Hi Sathish,
Thank you for your fantastic review! We’re thrilled to hear that your shipping was super fast and that your Dior x Stone Island jacket arrived safely in great packaging. we appreciate your kind words about our service.
Thanks & Regards
Team William jacket
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Vendor sells COUNTERFEIT products
Vendor sells COUNTERFEIT products. Total scam! They will accept returns, however, the cost of returning the item back to PAKISTAN often exceeds the cost of the item itself.
August 8, 2024
Unprompted review
Reply from William Jacket
Dear Bruno,
I apologize for any inconvenience this has caused. To assist you further and track your order, could you please provide the following information:
1)Your first and last name.
2) Mobile number.
3) Email address.
4) Order number.
we have thoroughly reviewed our records and could not find your order. Sharing these details will help me verify your identity and confirm if an order was placed with William Jacket.
Thank you for your cooperation. I look forward to your response.
Best regards,
William Jacket
Trust@williamjacket.com
Please do not buy from William…
Please do not buy from William Jacket!!! Big SCAM!!! Very bad experince with them and I lost $150.
March 1, 2024
Unprompted review
Reply from William Jacket
Dear Daniela,
I apologize for any inconvenience this has caused. To assist you further and track your order, could you please provide the following information:
1)Your first and last name.
2) Mobile number.
3) Email address.
4) Order number.
we have thoroughly reviewed our records and could not find your order. Sharing these details will help me verify your identity and confirm if an order was placed with William Jacket.
Thank you for your cooperation. I look forward to your response.
Best regards,
William Jacket
Trust@williamjacket.com
Avoid this company
Avoid this company! Order arrived after 30 days, poorest quality I have ever seen in a garment. Then when you complain, they simply stop communicating with you. Had to go to CC company to get refund after shipping item back to Pakistan. They are drop shipping from Karachi, PK.
August 7, 2024
Unprompted review
Reply from William Jacket
Dear Bubbles ,
I apologize for any inconvenience this has caused. To assist you further and track your order, could you please provide the following information:
1)Your first and last name.
2) Mobile number.
3) Email address.
4) Order number.
we have thoroughly reviewed our records and could not find your order. Sharing these details will help me verify your identity and confirm if an order was placed with William Jacket.
Thank you for your cooperation. I look forward to your response.
Best regards,
William Jacket
Trust@williamjacket.com
Sizing is legit!
Sizing is legit!. I sized down based on the reviews (thanks guys!), and it fits like a dream. Not too tight, not too loose - just right for layering all my fall essentials. They even included a little care guide for the jacket, which is super helpful because noob me would've washed this Distressed leather Jacket with gym clothes, lol.
July 11, 2024
Reply from William Jacket
Hi Burian,
Thank you for your great feedback! We’re so glad to hear that the sizing worked out perfectly for you and that it fits just right for layering your fall essential. We appreciate you sharing your experience.
Thanks & Regards
Team William jacket
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I tried a lot of leather jackets from…
I tried a lot of leather jackets from different websites, but the leather of William Jacket is uneatable. As a racer, I need leather jacket, yet I couldn't find a website like William Jacket that provides high-quality jackets, complimentary shipping, and affordable prices to its customers. I must appreciate this website for offering these facilities to customers and making their shopping very easy.
December 6, 2023
Reply from William Jacket
Hi Marjo,
Thank you for your fantastic review! We’re thrilled to hear that you found the quality of our leather jackets to be unmatched, especially as a racer who needs reliable gear. Happy riding!
Thanks & Regards
Team William jacket
In the world of Hip Hop
In the world of Hip Hop, fans of The Diplomats should definitely buy the Diplomats Dipset jacket from William Jacket. Its material is leather, and its price is very reasonable. I tried their website for the first time, and the jacket was of very premium quality. This jackets should definitely be in everyone's wardrobe, weather they are fan of The Diplomats or not.
October 6, 2023
Reply from William Jacket
Hi Topias,
Thank you for your enthusiastic review! We’re so glad to hear that you enjoyed the Diplomats Dipset jacket and that you found the quality to be premium. It’s great to know that you had a positive experience on our website as well.
Thanks & Regards
Team William jacket
I wanted a Michael Jackson leather…
I wanted a Michael Jackson leather jacket, so I searched online and came across William Jacket. I read the reviews, which were positive, so I decided to place an order. The jacket is fantastic; it fits me perfectly, and the color looks great. Now I am getting one of my brother as well.
December 3, 2023
Reply from William Jacket
Hi Rafarta,
Thank you for sharing your experience! We’re so happy to hear that your Michael Jackson leather jacket turned out to be exactly what you were hoping for—the fit and color sound fantastic! We truly appreciate your trust and are excited to have you as a returning customer.
Thanks & Regards
Team William jacket
I received my parcel in time
I received my parcel in time. Compared to other websites, the fabric and overall jacket quality is very nice. I placed an order for a women's jacket for my daughter as a graduation gift for her. She also liked the jacket, and I love the stitching and especially the leather of the jacket. I ordered one more leather jacket for myself.
November 3, 2023
Reply from William Jacket
Hi Tonya,
Thank you so much for sharing your experience! We're thrilled to hear that the jacket quality exceeded your expectations. We truly appreciate your continued trust in us.
Thanks & Regards
Team William jacket
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Sizing is Stellar
Sizing is Stellar, Dude! Not too baggy, not too tight – fits like a dream. Viscose lining is super soft too, the Mexico Leather Jacket feels premium and doesn't have the tacky, plastic bag feeling.
October 3, 2023
Reply from William Jacket
Hi Mary,
Thanks for the awesome feedback! We’re so glad to hear that the sizing of your Mexico Leather Jacket is spot on and that it fits just right, it sounds like we nailed it for you! Enjoy rocking that jacket.
Thanks & Regards
Team William jacket
I am trying to see about my jacket and…
I am trying to see about my jacket and the website is closed so idk if they took my money and ran with it or they just got shutdown I NEED MY MONEY BACK
August 2, 2024
Unprompted review
Reply from William Jacket
Dear Jancy,
I apologize for any inconvenience this has caused. To assist you further and track your order, could you please provide the following information:
1)Your first and last name.
2) Mobile number.
3) Email address.
4) Order number.
we have thoroughly reviewed our records and could not find your order. Sharing these details will help me verify your identity and confirm if an order was placed with William Jacket.
Thank you for your cooperation. I look forward to your response.
Best regards,
William Jacket
Trust@williamjacket.com
SCAM ALERT
I cancelled my order immediately after noticing many red flags with this company. The company address details are fake. They reply to your emails but dance around answering questions. They masquerade as an American compnay but ship from the Middle East. Their website has now disappeared. Page Not Found.
They are scammers.
July 23, 2024
Unprompted review
Reply from William Jacket
Dear Ange,
I apologize for any inconvenience this has caused. To assist you further and track your order, could you please provide the following information:
1)Your first and last name.
2) Mobile number.
3) Email address.
4) Order number.
we have thoroughly reviewed our records and could not find your order. Sharing these details will help me verify your identity and confirm if an order was placed with William Jacket.
Thank you for your cooperation. I look forward to your response.
Best regards,
William Jacket
Trust@williamjacket.com
How do you take someone money and not…
How do you take someone money and not reply or send a tracking number. When you log on to the website it says unavailable. This is a scam.
August 1, 2024
Unprompted review
Reply from William Jacket
Dear Bk Fressh,
I apologize for any inconvenience this has caused. To assist you further and track your order, could you please provide the following information:
1)Your first and last name.
2) Mobile number.
3) Email address.
4) Order number.
we have thoroughly reviewed our records and could not find your order. Sharing these details will help me verify your identity and confirm if an order was placed with William Jacket.
Thank you for your cooperation. I look forward to your response.
Best regards,
William Jacket
Trust@williamjacket.com
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Terrible Product Terrible Company
Product quality is low and the sizes are wrong, cause they use a sizing scale from the manufacturing country. I ran into this once before when I complained about it and was told the sizes were based on Chinese scales cause that's where it's made.
For all the American flags on the website and the product it ships from Pakistan. When I tried to return it I was told to ship it back to Pakistan at my expense. It was going to cost more to ship it than I paid for it.
The reviews on the website are fake, one really good one talks about how great it is to see an "America First" company, again this is made and ships from Pakistan.
Pretty sure the guy running the company is a one man show with a pretty website. His email composition screams of someone who is learning to type and based on some of his replies I'm pretty sure he was answering from his phone. Was told to ship it back to Pakistan to a manager simply named "Smith"
This company is a scam!
August 1, 2024
Unprompted review
Reply from William Jacket
Dear Josh,
I apologize for any inconvenience this has caused. To assist you further and track your order, could you please provide the following information:
1)Your first and last name.
2) Mobile number.
3) Email address.
4) Order number.
we have thoroughly reviewed our records and could not find your order. Sharing these details will help me verify your identity and confirm if an order was placed with William Jacket.
Thank you for your cooperation. I look forward to your response.
Best regards,
William Jacket
Trust@williamjacket.com
Terrible company and huge scam stay far…
Terrible company and huge scam stay far away from it to save your money and time
August 1, 2024
Unprompted review
Reply from William Jacket
Dear Nsambu,
I apologize for any inconvenience this has caused. To assist you further and track your order, could you please provide the following information:
1)Your first and last name.
2) Mobile number.
3) Email address.
4) Order number.
we have thoroughly reviewed our records and could not find your order. Sharing these details will help me verify your identity and confirm if an order was placed with William Jacket.
Thank you for your cooperation. I look forward to your response.
Best regards,
William Jacket
Trust@williamjacket.com
I was looking for a reasonably priced…
I was looking for a reasonably priced shearling jacket, and thankfully, William jacket offers great prices. The quality is also quite impressive. I had heard good things, but now I've experienced it myself. I am completely satisfied with my order.
November 29, 2023
Reply from William Jacket
Hi Linda,
Thank you so much for your kind words! We're thrilled to hear that you found exactly what you were looking for with the shearling jacket and that the quality met your expectations. and we’re so happy that you’re completely satisfied with your order.
Thanks & Regards
Team William jacket
I visited the site to shop for my…
I visited the site to shop for my favorite. Bought the best ones within a few seconds. The buying process is smooth and the shipping service is also fast and impressive.
November 29, 2023
Reply from William Jacket
Hi Cole,
Thank you for sharing your experience! We're so glad to hear that you found exactly what you were looking for so quickly, and that the buying process was smooth and hassle-free.
Thanks & Regards
Team William jacket
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OMG my ZacEfron jacket.....
OMG, just my Zac Efron jacket from WJ! Even though they said it's "mean's" I mean, come on, why can't guys' clothes be cute? I got it anyway, and let me tell you, it is so amazing! But it's a little oversized for a girl. Nevermind, I love pretending as if I am wearing my boyfriend's gear on social media. Thanks WJ.5star
January 4, 2024
Reply from William Jacket
Hi Marian,
Thank you so much for your fun and fabulous review! 😊 We're thrilled to hear you're loving the Zac Efron jacket! we're so glad you’re rocking it! Keep slaying those social media looks, and thanks for the 5-star rating!
Thanks Regards
William Jacket
This William Jacket T-Birds jacket is…
This William Jacket T-Birds jacket is slipped on and ready to go; it's killer. The leather is butter-soft, the T-Birds logo on the back is dead-on, and feel like real-life Danny Zuko in this thing!
December 29, 2023
Reply from William Jacket
Hi Max,
Thank you for your fantastic review! We're thrilled to hear that you're loving your T-Birds jacket! We can definitely picture you channeling your inner Danny Zuko in it!
Thanks & Regards
Team William jacket
The jacket arrived fast
The jacket arrived fast, like STAT on a fast break. Packaging was secure, no damage at all. No smell or weird crease. Correct size and free shipping.
December 29, 2023
Reply from William Jacket
Hi Angie,
Thank you for the fantastic feedback! We're thrilled to hear that your jacket arrived quickly and in perfect condition!
Thanks & Regards
Team William jacket
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