Willows Finance Ltd Reviews 195

I am 69 years of age, not quite ga ga yet, or living with the fairies. Having lost my gorgeous husband 2years ago and looking at my financial situation, and thinking yes my house could do with a little tlc. I delved into the cut throat world of ‘lenders and brokers’ sounds like a seedy east end thriller?
Well having had the unfortunate experience of being offered a loan for 26000, when I only needed 15000 maximum I would have passed away before I had enjoyed any home comforts! The others shouted down the phone at me until I said I was not deaf, but did they have a mild case of Tourette’s. Then I happened upon Willows Finance was taken under Marie’s wing, wow what a difference, she swung into action sourced a loan for me the same day. I am very green in some matters and awful with technology, but nothing was too much trouble, I think of her as the silent assassin she just puts her head down and goes for it. Thank you Marie from the bottom of my heart you are a total asset to your Company.
Then there was Jamie….. the man who never sleeps. He was there for me all the time and sourced and secured the loan from Spring Finance .He never stopped working, he was always there with an answer for me. What a super star! his incredible customer service skills shine. Even when he had received the same blank email from me about 4 times. He said don’t worry it’s ok.
I have worked as a regional manager in the cosmetic area for 35years( not in finance) thank goodness, but sincerely I have never dealt with two professional empathetic people as Jamie and Marie. Willow Finance is Amazing.

Both Jamie Millan and Corinne acted in a very professional way employing active listening and empathy and were very quick in problem solving so that my mortgage would be approved and completed promtly .I was very pleased with their communication skills and efficiency .I highly recommend Willows finance as they proved to me that they are the real deal in contrast to some time wasters like Norton finance .

Brilliant from start to finish ! Marie and Jamie were really helpful !!! Everything was Straight forward and when I didn’t understand how to get certain documents it was always explained. Communication was easy and messages were always replied to straight away and they’ve both kept me up to date every step of the way !! Thankyou both for all your help !

Jeff was really helpful. Made the entire process easy. Kept in touch daily with updates. Would highly recommend

Marie and Jamie were super helpful throughout the whole process. I cannot recommend highly enough. They arranged everything and kept me informed throughout. Thanks again guys

Excellent service from both Marie and Jamie who were always available and prompt in answering emails.
They helped me through the process at all times.
I have no problem in recommending Willow Finance to anyone.Thank you everyone.

Highly Recommended
Jeff was very professional and responded exceptionally quickly to any queries I raised
The process was effortless from start to finish.

Brilliant service they made the process so easy.
Jeff was really helpful would use again 100%.

Couldn’t not recommend these guys enough! They were so helpful from the start to the end. My personal circumstances were really considered, Jeff was really helpful. The customer service was 10/10, prompt responses and a really pleasant experience overall. I spoke with a few members from the team at some point. They all were very accommodating and friendly. Thanks Jeff and the team at willows finance.

Fantastic experience, end to end just brilliant support. Dealt mainly Jeff and he is a superstar. Any questions answered straight away, process made really simple and he was all over every issue until it was resolved. Highly recommended and would not go anywhere else again. In this day and age the personal touch is really appreciated

Absolutely first class experience from start to finish… love the communication via what’s app, the speed they responded back.. won’t use another company again..

Thank you Corrine and Jeff

Our experience with Corrine and Jeff was

Honestly willow finance has been so good to me, since the day I take my decision and invested they profitable and highly recommend,I'm so happy for giving it a try

Really helpful and informative. We were unsure of our options and they were always very quick to reply and helped us get the best product for us.

Highly recommended, Jeff and Simon, were very helpful throughout the whole process, very quick to respond to messages which is always appreciated in today's world.

Simon and Jeff were absolutely brilliant! I couldn’t have asked for better advice. They were both professional and friendly and kept me updated regularly. I would not hesitate to recommend Willows Finance. Thank you guys!

Hi I can't thank Willow finance enough especially Corinne and Jeff who went above and beyond with dealing with my loan. They kept me upto date with everything and nothing was to much trouble and they dealt with everything in a professional manner. I would certainly use Willow Finance in the future. Thanks again.

Excellent communication throughout the process and all the advisers who helped with my application were extremely knowledgeable and professional.

I came across Willows Finance just by chance and what a good company they are. Simon and Jeff have handled my process with pure passion for a positive outcome for my problem. I have never felt so reassured, Simon and Jeff are true team players. I must say a big thank you for other members of the team, you have all worked so hard during my time with you - 10/10 👍🏼 many thanks again to Willows Finance for the staff you employ. My words cannot express my gratitude. Kind regards, Stuart and Holly!

Jamie and Marie from start to finish gave updates , never left in the dark . A process which I thought would be humiliating and would have been judged .. I can only give praise for their total professionalism.. would highly recommend