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Rated 1 out of 5 stars

Wills.com posted an article about the cost of a notary at ups that had plenty of information except what the cost of a notary is at ups.

Rated 5 out of 5 stars

The process was easy and an efficient way to start the process of making a will. I like that I can update whenever or if I need to do so. Additionally, I thought the price was reasonable. Both my p... See more

Company replied

Rated 5 out of 5 stars

I am updating my review to say how quick wills.com responded to my previous review and how satisfied I am with the end result with them. They handled my response with the utmost care and respect to... See more

Rated 3 out of 5 stars

I have since found a lot of places where you could get this done for free, but I had to give the all my personal info as it was done on-line. Not a good idea, but than again I sent you my info so I... See more

Company replied

Company details

  1. Legal Services
  2. Executor

Written by the company

Estate planning and settling services. wills.com is a platform that allows anyone to create, sign, and store their last will and testament online


Contact info

3.5

Average

TrustScore 3.5 out of 5

34 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fast & Furious

It was quick and easy.
I'm glad to get this done

February 12, 2023
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Reply from Wills.Com


Thank you for your positive feedback! We're thrilled to hear that you found the process quick and easy. It's great to know you're satisfied with getting this important task completed swiftly. If there's anything more we can do to assist you or enhance your experience, please don't hesitate to reach out. Thanks for choosing Wills.com!

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Rated 5 out of 5 stars

Excellent experience

Excellent! Customer service manager Vincent was very responsive to my situation. I had omitted a couple of things and needed to re-access. He went out of his way and walked me through the process. Service is very fairly priced with an excellent template.

September 28, 2022
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Reply from Wills.Com

Thank you for sharing such a positive experience! It's rewarding to hear that Vincent was able to assist you effectively and enhance your experience with our service. We're committed to offering not only fair pricing but also a seamless process. Remember, our team is always here to support you with any future needs or updates. Thanks again for choosing Wills.com!

Rated 5 out of 5 stars

Easy to navigate.

September 17, 2022
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Reply from Wills.Com

Thank you for your review! We're glad you found our platform easy to navigate. We strive to make estate planning as straightforward and accessible as possible. If you need any further assistance or have suggestions on how we can improve, please feel free to reach out. Your feedback is invaluable to us!

Rated 4 out of 5 stars

Very straight forward instructions and…

Very straight forward instructions and process.

August 25, 2022
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Reply from Wills.Com

Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our instructions and process straightforward. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
The Wills.com Team

Rated 4 out of 5 stars

Update on will access.

Couldn’t find how to edit my previous review so I am posting a follow up. I couldn’t access my will, so I contacted tech support and described my problem. They were able to correct my problem, and I am now a happy camper.

August 12, 2022
Unprompted review
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Rated 5 out of 5 stars

Easy to use app

Easy to use app. I’m so glad i have everything in order now thank you.

July 11, 2022
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Reply from Wills.Com

Thank you! We're glad you've got everything in order as well! :-)

Rated 5 out of 5 stars

Very easy site to use

Very easy site to use. Thankyou Wills.com for helping me to finally get this important document done and stored in your lifetime safe😊

July 4, 2022
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Reply from Wills.Com

Thank you for your kind words! <3

Rated 5 out of 5 stars

The first draft of my will wasn’t…

The first draft of my will wasn’t exactly what I wanted. AND I accidentally finalized it. I sent an email to Wills.com and they unlocked it so I could make the changes I wanted.
If your estate is not complicated this is an easy, fast, and very convenient way to take care of it!

July 1, 2022
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Reply from Wills.Com

Thank you for your kind word Mary!
We are here for you and ready to assist you 7 days a week.
Wills.com allows anyone to return and redo their will at any time in the future at no extra charge. :-)

Rated 5 out of 5 stars

Great Site. Excellent communication!

Wills.com made creating our wills effortless. It took all the stress out of creating our final arrangements. With the minor questions I had they were extremely responsive and provided a personal touch to my needs. I highly recommend utilizing wills.com

May 2, 2022
Unprompted review
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Reply from Wills.Com

Here if you need us! Thank you for your kind words we're glad we got to be of service.

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Rated 5 out of 5 stars

Fantastic service. So easy. Did my will in seconds.

I'm a business owner and I was searching for a way to protect my assets and protect my family's future. I'd been thinking about it for years but always thought "I'll do it later". I found wills.com and thought "now's the time". Because of the simplicity of their process, I got started immediately and finished quickly. The entire experience was fantastic and I was guided right through the whole thing. It was such an easy process. I now have a will and my assets are protected in my state. Thank you to the entire team at wills.com

September 28, 2021
Unprompted review
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Reply from Wills.Com

Thank you for sharing your experience! It's great to hear that our platform provided the ease and guidance you needed to protect your assets and secure your family's future. At Wills.com, we strive to make estate planning accessible and straightforward, so more stories like yours can become a reality. Remember, we're here to support any future updates or needs you may have. Welcome to the Wills.com family!

Rated 5 out of 5 stars

My will was easy to do which was a…

My will was easy to do which was a relief . I didn’t realize how anxious I was till it was done. Wills.com helped a lot. Thanks I would of stopped midway if you weren’t around. Feels good to have it done.

September 17, 2021
Unprompted review
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Reply from Wills.Com

We're so glad to hear that we could provide a sense of relief and support during your will-making process. It's important to us that our users feel at ease and fully supported throughout such a crucial task. Thank you for choosing Wills.com and for pushing through that anxiety to secure your legacy. Remember, our team is here whenever you need to make updates or have any questions. You’ve taken a big step towards peace of mind, and we’re honored to have been a part of that.

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